Quick Facts About Krystal Nail & Spa
Krystal Nail & Spa place has received mostly positive reviews from customers, highlighting several strengths of the establishment. These strengths include their ability to accommodate appointments, fair pricing, friendly employees, great customer service, and the quality of their work. However, there are a couple of negative comments that point out weaknesses in their services, including poor workmanship and lack of skill in shaping and designing nails.
One of the strengths mentioned by customers is the ease of scheduling appointments. They appreciate that they can usually get an appointment around the time they need, indicating that the salon is efficient in managing their bookings. This is an important strength as it ensures that customers can receive the services they desire without long waiting times, enhancing their overall experience.
Fair pricing is another strength that customers appreciate. They mention that the prices at Krystal Nail & Spa are reasonable, indicating good value for their money. This is an important factor for customers as it allows them to receive quality services without feeling overcharged, supporting customer loyalty and satisfaction.
Another strength highlighted by customers is the great job done by the salon on their nails. Users stated that they always receive a great manicure or pedicure when patronizing Krystal Nail & Spa. This indicates a consistent level of quality and skill among the nail technicians, providing customers with the assurance that they will receive satisfactory results.
Customer service is frequently mentioned as a strength of this nail salon. Customers appreciate the friendly and welcoming attitude of the employees and commend their efforts to accommodate as many customers as possible. Providing a pleasant and hospitable environment can greatly enhance the overall experience, making customers feel valued and important.
The ability of the salon to perform intricate and customized designs is another strength mentioned by a customer. They state that the nail technicians are willing to take on any design challenge and execute it well. This shows the skill and creativity of the staff, allowing customers the opportunity to express their individuality and personal style.
In terms of weaknesses, a couple of comments describe poor workmanship and lack of skill in shaping and designing nails. One customer expressed disappointment with the quality of their nails, mentioning that the lines were not straight and that they had to give constant instructions during the process. Another customer mentioned that the shaping of the nails was done poorly, and attached photos to support their claim. These comments indicate that there may be inconsistencies in the skills and techniques of the nail technicians at Krystal Nail & Spa.
While these negative comments are relatively few compared to the positive reviews, they are still indicative of some weaknesses within the establishment. Poor workmanship and lack of skill can result in dissatisfied customers and potential damage to the reputation of the business. Addressing these weaknesses by providing additional training and supervision for the nail technicians could greatly improve the overall quality of services and customer satisfaction.
In conclusion, Krystal Nail & Spa place has several strengths, including their ability to accommodate appointments, fair pricing, friendly employees, great customer service, and the quality of their work. These positive aspects contribute to a positive overall experience for most customers. However, there are also weaknesses mentioned, particularly in terms of poor workmanship and lack of skill in shaping and designing nails. Addressing these weaknesses would be beneficial for the establishment to maintain a high level of customer satisfaction and reputation.
Best TL Reviews
These guys are awesome! I've gone to them throughout the years . I can usually get an appointment around the time I needed. The prices are always fair. They always do a great job!
I mean the nails are ok but their service is pretty good and mostly quick. I came back to fix a broken nail and I was in and out in about 30 minutes or so.
They always do a great job on my nails every time I have gotten my nails done there. There prices are good there as well as nice employees.
They are always friendly when I come. They work hard to fit everyone in as much as possible. Customer Service is A+ and they will try any design I challenge them with - no complaint! They make you feel welcome and their quality always get's a compliment from other's when they see my nails.
She was very friendly and did a very nice quick foot and lower leg massage. I experienced them cleaning and sanitizing after they are finished with customers. It was probably the fastest pedi I've ever had but otherwise very good and I'd go back.
They were so kind and professional! My nails came out beautifully. This is definitely my new favorite salon!
I showed the nail tech a picture and she got it down to the T. She did amazing I love them. Took her time and checked in with me after doing the length and colors. Making sure it’s what I wanted
Terrible work! I asked for white tips with glitter pink and asked for "sport short" for the length they applied clear tips, cut much longer than I wanted and painted(very poorly) the white & pink . The lines are not straight I literally had to coach each step and eventually just had them remove all of the work after 2hours! I can't believe this place is even in business.
My niece asked for yellow "coffin shape" nails and the shaping was done very poorly .
Refer to the photos posted with this review and you can see the workers do not have the skill to be in the business they are in.
$70 dollars later we are both very disappointed with our experience.
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Krystal Nail & Spa Info
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Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 10:00 AM - 07:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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