Quick Facts About Pixie Nail Boutique
Pixie Nail Boutique, like any business, has its strengths and weaknesses. In order to understand and evaluate them, we will analyze the comments provided.
Starting with the strengths, it is evident that the staff at Pixie Nail Boutique is highly praised for their friendliness and accommodating nature. They were particularly kind and understanding towards a customer's mother who is battling cancer, which speaks volumes about their compassion and empathy. The fact that a generous lady even paid for this customer's mother's pedicure further demonstrates the positive atmosphere and compassion at the salon.
Another strength mentioned is the ability of the nail technicians to replicate a specific design based on a picture, such as Winnie the Pooh nails. This shows their skill and attention to detail, which is an important aspect for customers who have specific nail designs in mind.
Continuing with the strengths, many customers have expressed their satisfaction with the overall experience at Pixie Nail Boutique. This includes positive feedback about the staff's willingness to listen to customers and promptly resolve any issues. It is also worth noting that one customer has been visiting the salon for seven months and continues to give a five-star rating, indicating a consistent positive experience over time.
Moving on to the weaknesses, one recurring complaint is that the nail technicians seem distracted and not fully focused on their work. This can be seen in instances where the technicians were watching soccer on their phones or not providing the expected level of service. Such distractions can negatively impact the quality of the service and the overall experience for customers.
Another weakness that arises from the comments is the problem of unattended appointments or delays in attending to customers. In one particular case, customers who had scheduled manicure and pedicure appointments were not attended to for the manicures, while other walk-in customers were being served. This suggests a lack of organization and prioritization of appointments, which can be frustrating for customers who have made prior arrangements.
Furthermore, one customer expressed concern about the qualifications of the nail technician who performed their pedicure, suspecting that they were not licensed. This raises a potential issue regarding the professionalism and training of the staff at Pixie Nail Boutique.
There are also instances where customers have mentioned rough treatment by the technicians, leading to dissatisfaction with the service. This includes incidents of being burned with a power tool and receiving rough and thick nails. Such experiences can be painful and unpleasant, highlighting a need for more careful and attentive service.
Another customer mentioned an unpleasant odor associated with the products used at Pixie Nail Boutique, suggesting a potential use of low-quality or cheap materials. The presence of such odors can negatively affect the overall experience and leave a lasting negative impression on customers.
In conclusion, Pixie Nail Boutique has several strengths, such as friendly and accommodating staff, the ability to replicate specific nail designs, and positive customer experiences. However, there are also weaknesses, including distractions among the nail technicians, delays in attending to appointments, potential unlicensed technicians, rough treatment, and the use of low-quality products. These weaknesses are important areas for Pixie Nail Boutique to address in order to improve their overall service and customer satisfaction.
Best TL Reviews
The staff was very friendly and accommodating. My mom has cancer n they were very nice to her. I would like to thank the very nice lady who paid for my mom's pedicure it was truly a blessing. They did my nails just like I asked them to do by a picture. Winnie the Pooh design absolutely love them.
The nail technicians seemed very distracted. I asked for a signature pedicure and she gave me a basic instead. Then during my manicure, the manicurist was watching soccer on his phone while removing my old acrylics. My nails are satisfactory but unfortunately it wasn't the pampering type experience I was expecting.
I have been going here for about 7 months since I moved to the area! Will always give 5stars and recommend. They are all very nice and listen to what you are wanting. If there is an issue they are very fast to fix it.
I don't often write reviews, but I recently went here with my fiancé and the service was impeccable! The nail technicians were lovely people and even offered beverages. I had great conversation with Haley and my nails ended up looking stunning! I definitely know where I'm going for my wedding nails.
We showed up for our scheduled manipedi appointments and after pedi we were left unattended after 20 minutes addressed them wondering about mani but others had come in admitting they didn't have appointments and yet they were getting nails done in front of us and this is the 3rd time in the past few months this has happened. I also have to add our pedicures were done by what I am sure was a teenager and not a licensed nail tech. I also just read another review abouts a tech watching soccer vs giving a good pedicure service that was the case for me at my last visit we have given this salon its last visit
Terrible service. Don’t listen to what you ask them to do. Very rough. Burnt me with the power tool 3 times and got mad when I jumped in pain and then said “ it gets hot so fast” not an apology just an excuse. Ended up going home and fixing my nails myself. Never going here again I’ll just do it myself if anything.
I took my daughters and their friend to Pixie and they were all so sweet and kind. They made you feel welcomed from the moment you walked in the door. Their work is amazing and their prices are fair!
I went and showed a lady what i wanted and it was nothing close! she was very rough and the nails were thick and nasty looking i went to a nail tech to get them fixed and she said they used something cheap because she filed them off and there was such a terrible odor. the following is what i wanted vs what i got
Place Pictures
Pixie Nail Boutique Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
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