My Shop

+1 717-381-0076

548 E Chestnut St, Lancaster, PA 17602 United States of America

Open Today: Closed

Quick Facts About My Shop

My Shop Place is a barber shop that has received a mix of positive and negative comments. In order to assess the strengths and weaknesses of this establishment, we will analyze each comment in detail.

One of the strengths mentioned by a customer is that Alex, the barber, gives perfect haircuts every time. This shows consistency in the quality of service provided, which is a valuable asset for any barber shop. Additionally, the customer appreciates the comfortable corner shop atmosphere, which adds to the overall experience. Having a comfortable and welcoming environment can help customers feel more relaxed during their visit.

Another strength pointed out by a customer is the availability of the Vagaro app to set appointments. This modern approach to scheduling appointments can save time for both the customers and the barber shop staff. It also demonstrates that the establishment is up-to-date with technology and is actively trying to improve customer convenience.

However, some customers have mentioned weaknesses of My Shop Place that should be addressed. One customer mentions that it has become difficult to set up an appointment over the phone, with the shop failing to answer calls. This weakness can be problematic as it may lead to frustrated customers who are unable to book appointments. Promptly addressing this issue and improving communication with customers would be crucial to maintain and attract new clientele.

Another customer mentions that since COVID, everything has changed. While it is not clear exactly what changes have been made, it is likely related to safety protocols and measures implemented to mitigate the spread of the virus. This can be seen as both a strength and a weakness. On one hand, implementing strict safety measures demonstrates the shop's commitment to customer health and well-being. On the other hand, it may have resulted in some negative changes that impacted the overall customer experience. Further clarification on the changes made and continued efforts to adapt and improve the customer experience would help mitigate this weakness.

A strength highlighted by a customer is the shop's ability to cater to different hair types and styles. This is important as it shows inclusivity and the ability to provide excellent service regardless of one's hair type or cultural background. The customer specifically mentions being a white person with curly hair and being satisfied with the service provided. This demonstrates the barbers' expertise and versatility in handling various hair types. This strength can position My Shop Place as an inclusive and diverse establishment, attracting customers from different cultural backgrounds and hair types.

Another strength mentioned by a customer is the owner's friendliness and accommodation towards both men and women. This shows the establishment's efforts in creating an inclusive environment and being open to serving a range of clientele. By providing excellent service and addressing the needs of both men and women, My Shop Place can differentiate itself from traditional barber shops and attract a wider customer base.

A customer praises the professionalism of the barbers and the presence of a hair salon within the establishment. Having a hair salon in addition to the barber shop can attract a diverse customer base and offer a more comprehensive range of services. Additionally, the availability of free coffee for customers adds to the overall experience and shows attention to detail in terms of customer comfort.

Lastly, a long-term customer praises the consistency in service and friendly barbers. This demonstrates that My Shop Place has been able to maintain a high standard of customer service over a significant period of time. This consistency and customer loyalty can be seen as a major strength of the establishment.

In conclusion, My Shop Place has several strengths such as consistent quality haircuts, a comfortable and welcoming environment, availability of an appointment scheduling app, versatility in catering to different hair types, inclusion of both male and female clientele, professionalism, a hair salon within the establishment, and a loyal customer base. However, it also has weaknesses such as difficulty in making appointments over the phone and unclear changes made due to COVID. Addressing these weaknesses through better communication and continued adaptation to customer needs will be crucial for the success and growth of My Shop Place.

Best TL Reviews

Alex gives perfect haircuts every time, comfortable corner shop, always good music or something interesting on tv. Set an appointment on Vagaro app.

It was a great place to go for a haircut, not sure about now. They never pick up when your trying to set up a appointment or even trying to get a haircut. Would give 5 stars but since covid everything changed.

Walked in was helped right away and man do they do a great job on the fade. Best fade I've been able to get. I'm white and usually shops give a one two clipper action and that's it but they took the time to blend it in and it's great. Thanks

Alex is the owner of this establishment. He is friendly and accommodating. It is a barber shop targeting a mostly male clientele, but he graciously welcomed me...a woman... into his shop.

He listened to my needs and addressed them respectfully. I will be returning.

This place has great prices for haircuts and facial trims.Everyone here cuts hair with excellence and respect. I'm still the only white person that Iv seen in here since I started coming. But what I'm saying is they can cut any hair and style.( I'm a curly headed ginger) my man Orlando hasn't dissapointed even once. I hope places like this gain customers from every style of hair and culture.

"I like that they are very professional at cutting hair, to top it of there's a hair salon so the ladies can get there hair done as well. I also enjoy the way they designed the barbershop and as for me being a coffee drinker, I love the free coffee they have for there customers." This is a must go to barbershop & hair salon.

If you're looking for the best barber shop around look no more this is the place to go. Ive been going here for the past 6 years and I have never been disappointed. 5 star customer service. This is the spot people!

They gave me a nice cut today. They have nice and kind barbers..... The shop is clean and big. You should try them.... you would love them