Quick Facts About Classy Nails
Classy Nails Place has received mostly positive comments about their services and overall experience. The strengths of the salon include their excellent nail art and pedicures, friendly and professional staff, cleanliness, and welcoming atmosphere. Many customers have praised the skill and talent of the technicians, as well as their ability to exceed expectations. The fact that the salon is family-owned and has a warm and inviting atmosphere is also a strength that customers appreciate.
One of the strengths highlighted in the comments is the additional services offered by the shop owner, Uncle Alex. He goes above and beyond by providing waxing services and even cleaning up the customer's face. This attention to detail and the willingness to go the extra mile for customers is commendable. Additionally, the owner's response to a customer's question about relocating to the area shows dedication and customer-oriented mindset.
The comments also highlight the professional yet down-to-earth nature of the establishment. Customers enjoy their experience and have mentioned laughing with the technicians, which indicates a friendly and enjoyable atmosphere. This can contribute to a positive overall experience for customers, making them more likely to return.
Cleanliness is another strength mentioned by customers. A clean and hygienic environment is crucial in a nail salon, and Classy Nails Place seems to maintain a high standard in this regard. This attention to cleanliness can provide customers with peace of mind and contribute to a positive experience.
Referrals are also a strength mentioned in one of the comments. When a customer asked for a sushi recommendation, Classy Nails Place was able to provide a great suggestion. This shows that the staff not only excel in their nail services but also have knowledge of local businesses and can offer helpful recommendations to customers.
However, there are a few weaknesses mentioned in the comments as well. One customer mentioned that their cuticles were filed off and bled after getting their nails done. This indicates that there may have been an error or lack of attention to detail during the service. Another customer mentioned that their gel polish did not last for more than three days before bubbling up. This could be an issue with the application technique or the quality of the products used.
Another weakness mentioned is the wait time for appointments. One customer stated that they had to wait at least an hour to get into a chair. This can be frustrating for customers and may indicate a lack of proper scheduling or time management. Additionally, a customer mentioned that the owner, Alex, was rude and unprofessional, which is concerning as it reflects poorly on the salon.
In conclusion, Classy Nails Place has several strengths such as excellent nail art, friendly and professional staff, cleanliness, referrals, and a welcoming atmosphere. However, there are some weaknesses that should be addressed, including issues with cuticle filing, gel polish longevity, long wait times, and instances of rude and unprofessional behavior. Addressing these weaknesses can help Classy Nails Place further improve their services and overall customer satisfaction.
Best TL Reviews
I came in needing a fill in pedicure and wax but little did I know I would be stepping into literally one of the best nail salons I've ever patronized. I travel for work so I frequent nail services alot but this one by far is the best. Q gave me a pedicure fill in and also went above and beyond with my nail art I'm so absolutely in love! Shop owner, Uncle Alex, waxed and filled in my brows, cleaned up my face and took time to make sure all the unwanted hairs were gone. I enjoyed my experience so much and laughed with the techs the entire time. Such a professional but down to earth and friendly establishment and the skill is also top tier. When the owner told me where he was from I asked him what made him decide to relocate to Vincennes, Indiana, and without skipping a beat he replied, "For you." ???????? I can't wait for my next fill in ❤️❤️❤️ (and they referred me to some great sushi too)
I went in and showed them a very detailed photo of nails I wanted done and they were sure they can do them! When I tell you they fully exceeded my expectations I'm just in shock! This salon is full of very nice people who are extremely talented at what they do! I highly recommend this salon to everybody!
I was in town on business, I needed my nails done as I was too busy to do at home. I find out my friend and co worker comes here.. great job!! Nails look great, best walk in experience as my girl too is good. Very professional, yet once he read me relaxed and had me in stitches! Family owned, very clean, and time efficient. Thanks to the staff and my colleague for recommending them. Would be back in a heartbeat if I lived here.
Beautiful nails and very welcoming people, the only issue is that my cuticles were completely filed off and bled after getting them done, other than that they are great
Visiting family here, from California. Needed a fill desperately and found Classy Nails. Absolutely love the atmosphere and service! Been twice now and will continue to go once we make the move out here!
I’ve booked an appt with them multiple times and every time I had to wait at least an hour to even get in a chair. Alex was quite rude and unprofessional. Q is super sweet and great at his job though!
People were nice and service was good, however, I think the nail polish was applied too close to the cuticles and my gel polish didn’t even last for 3 days before it bubbled up at the corners ????I was so sad about that.
My two little girls and I called on a whim to see if they had time for walk-ins. They were able to fit us right in, and were so inviting. They were so kind and patient with my littles, and my nails were done perfectly. Great price point, and a warm welcome! Highly recommend!
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