Quick Facts About SENECA NAILS & SPA
Seneca Nails & Spa has received a mix of positive and negative comments, which provide insight into both the strengths and weaknesses of the establishment.
One of the strengths that stands out from the comments is the quality of the service provided by the staff. Multiple customers mention that their nails were done excellently and that they were satisfied with the overall outcome. This is demonstrated by the customer who states, "The quality of nails along with the kindness of their staff is unmatched," and another who mentions, "Jessie did an excellent job." The positive feedback suggests that the salon has skilled technicians who can meet the expectations of customers and provide them with the desired results.
Another strength of Seneca Nails & Spa highlighted in the comments is the overall atmosphere and friendliness of the staff. Customers mention that the staff members were polite and took their time to ensure a satisfactory experience. One customer even states, "Very nice people. Jessie did my nails and she does a fine job!" This indicates that the salon creates a welcoming environment for customers, which can contribute to their overall satisfaction with the service.
Furthermore, it is worth noting that some customers mentioned the complimentary services or discounts offered by Seneca Nails & Spa. One customer mentions receiving a $5 off coupon and a gift during their visit, while another mentions the salon offering coupons to first-time customers. Providing these additional perks can be seen as a strength, as it shows that the salon values customer loyalty and is willing to go the extra mile to offer incentives.
However, the comments also reveal some weaknesses of Seneca Nails & Spa. One major weakness is the inconsistency in outcomes. One customer expressed extreme disappointment, stating, "Stopped in for 2 fills and a full set and left extremely disappointed and in pain 2 hours later." This suggests that there may be a lack of consistency in the quality of services provided. Additionally, the customer mentions that their daughters were also disappointed with the paint quality and designs, indicating a lack of attention to detail or communication between the staff and customers.
Another weakness that arises from the comments is a lack of proper customer service. One customer mentions that the woman who did their nails was rude and did not listen to their requests. Another customer comments that the nail technician had to keep stopping to help her co-workers figure out tipping, which resulted in a longer appointment time. These instances of poor customer service can lead to negative experiences and dissatisfied customers.
Lastly, there are comments that highlight issues with the durability of the nails done at the salon. One customer mentions that their nails fell off within a week, despite normally lasting 3 to 4 weeks. This suggests a potential weakness in the quality of the products used or the application process. Durability is an important aspect of nail services, and a lack of long-lasting results can lead to customer dissatisfaction.
In conclusion, Seneca Nails & Spa has strengths in terms of the quality of service, the overall atmosphere, and the provision of promotional offers. However, there are also weaknesses in terms of inconsistencies in outcomes, poor customer service, and issues with durability. These weaknesses can negatively impact the overall experience and satisfaction of customers.
Best TL Reviews
My first time going to Seneca Nails and Jessie did an excellent job. I will be returning. I loved the massage on my neck.
This is the only nail salon that I trust. They are absolutely AMAZING!!! The quality of nails along with the kindness of their staff is unmatched. I do my own nails at home, and this is the only nail place that has been able to provide me with exactly what I like, perfection. This will be my forever salon :)
Worst experience I’ve ever encountered! Stopped in for 2 fills and a full set and left extremely disappointed and in pain 2 hours later. My skin was completely filed off of all my fingers, the woman was very rude and didn’t listen to what I wanted. I went in with a beautiful set of long coffin cut nails and left with nubs, half painted nails and excruciating pain. My daughters were disappointed with the paint quality and designs after they showed each person their simple designs they wanted and turned out completely wrong. I don’t leave reviews and wouldn’t complain but I had to share our experience with this salon. DO NOT USE THEM…$200 for 2 fills and a full set of acrylics later and no concern for their clients. No Thanks
I had Jessie she was polite and took her time! I paid 60$ and 10$ which is very fair. It was my first time there I got 5$ off coupon and a gift! Will definitely be going back! I left my old salon for being rude and so happy I found this place!
NEVER GO HERE! I spent $60 on a set of nails dip powder and they fell off in a week and they wouldn’t even fix them they were going to make me pay again . My nails normally last 3 to 4 weeks on . Not a week .
Today was my first time going to this nail salon! Jessie was amazing, she took her time making sure my shape was perfect and my nails weren’t lumpy! I did notice they were giving out coupons to first time customers but not myself, after I gave her a $5 tip she didn’t seem satisfied. She did have to keep
stopping in between my nails to help her co workers figure out there tipping etc. which was kinda annoying. Because it ended up taking her a hour and a half just to do a fill, no design and nothing fancy. I will still go to my first option nail salon, but they will be a second choice!
Very nice people. Jessie did my nails and she does a fine job! I have sensitive nails and she is gentle.
First time customers. Great experience. Everyone did a great job to ensure my services were performed great. Give them a try you won't be disappointed! ????
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SENECA NAILS & SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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