Hair In Motion

+1 216-721-0095

2133 Murray Hill Rd, Cleveland, OH 44106 United States of America

Open Today: 02:00 AM - 07:00 PM

Quick Facts About Hair In Motion

Hair In Motion is a salon that has received a mix of positive and negative comments. Here, we will analyze these comments to determine the strengths and weaknesses of the salon.

Starting with the strengths, many customers praise the great service provided by the salon. They appreciate the accommodating and friendly nature of the staff. Customers feel comfortable and welcomed, which is an important aspect of any service-oriented business. Additionally, the salon offers complimentary coffee and cookies, providing a pleasant and enjoyable experience for customers.

Another strength mentioned by customers is the affordability of the salon. One customer specifically mentions that the price of their haircut was right. This indicates that Hair In Motion offers competitive prices, making it an attractive choice for customers who are mindful of their budget.

A significant strength highlighted by a customer is the exceptional care and service provided to a person recovering from open heart surgery. The customer explains that the staff went above and beyond to ensure they felt comfortable and accommodated. This demonstrates the compassion and empathy of the salon staff, making it stand out as a caring and considerate establishment.

Another positive aspect mentioned by a customer is the diverse clientele at the salon. This indicates that Hair In Motion is inclusive and welcoming to customers of different backgrounds and hair types. Diversity in clientele suggests that the salon is experienced in working with a variety of hair textures and styles.

Moving on to the weaknesses, one customer expresses disappointment with the hairstyling services provided by the salon. They mention that they wanted a modern style but felt the salon did not deliver. The customer also states that the hairstylist used mousse, resulting in frizzy roots. This suggests that the salon may not be skilled in keeping up with the latest trends or providing the desired results for specific hairstyles.

Another weakness mentioned by a customer is the inconsistency in attention to detail. They mention that the hairdresser only trimmed one sideburn, leaving the other untouched. This lack of attention to detail can be frustrating for customers who expect a thorough and careful service.

One customer also notes that the prices at Hair In Motion have been impacted by inflation, implying that the salon may not have adjusted their pricing to align with market changes. This can be seen as a weakness for customers who feel that the prices have increased without added value or improved services.

In conclusion, Hair In Motion has several strengths including great service, friendly staff, affordability, and a compassionate approach to customer care. However, the salon also has weaknesses such as a potential lack of expertise in modern styling techniques, inconsistent attention to detail, and potential pricing issues. Addressing these weaknesses could further enhance the overall customer experience at Hair In Motion.

Best TL Reviews

Great service!

Nice coffee and cookies!

I’m always back! I recommend it!

The ladies were so nice, the price of my haircut was right, and I got free coffee!

A week ago I had open heart surgery at Cleveland Clinic and my cousin was there every day and night helping me. I was realeased a week later and said she needed a scissors to cut her hair. I told her that Saturday morning a week and a day after my surgery I would take her to get her hair cut and that Saturday morning I called hair in motion and I made an appointment for her. They were overly accommodating and when we got there late they said don't worry about it we're going to take care of you and not only did they take care of her but they made me feel extremely comfortable after just having open heart surgery and I'm sure if the folks at the Cleveland clinic knew that this is what I was doing the day after being released from the hospital it would probably think I was crazy but when you have your cousin taking care of you and you're not the easiest patient in the world you have to do something good for them and bringing her here to get her hair cut was so worth it and the people here did an amazing job and they would just so nice I also noticed while sitting here waiting they have a very diverse clientele so if you're looking for a good place to get your haircut it's friendly come on over.

It is an ok place. I came in for a wash and blow dry my short hair (bob style). I wanted straight hair. Yes, that's what I walked out with. But! I can't run my hands through my hair as they used mousse. My roots are very frizzy and don't look good. The hairstylist even pointed out I have wavy hair. Overall I feel like I walked to 80s not just with the look of the place but with the style of their work. I wanted modern feel. This is not the place.

Great ladies, very friendly and experienced in their craft. Never fails, but the inflation seems to have impacted the prices not in a good way. Still, a great local place!

Debbie is a talented and a kind hairdresser. She gave me the exact haircut I wanted and also was very kind and friendly. Definitely coming back here for my next haircut.

In my experience, I've never had any stylist LISTIN TO ME and exicute exactly what I wanted and expected.

Nella always LISTINED and I always got the result I wanted be it cut or color!

The best personalized service.

Not bad, but not great either. Felt like the hairdresser was kind of just going through the motions. Also she trimmed one of my sideburns, but not the other; I only realized this when I got home.