Quick Facts About Ocean Nails
Ocean Nails Place, as described by the comments, has a mix of strengths and weaknesses. Let's analyze them in detail:
Strengths:
1. Customer loyalty: The comment states that the salon has a loyal customer base, with one commenter mentioning that they have been going there for a few years and have never been disappointed. This suggests that the salon has built a strong relationship with its customers and provides consistently satisfactory service.
2. Friendly and respectful customer service: Multiple comments mention the friendly and respectful customer service they experienced at Ocean Nails Place. This is a significant strength as friendly and respectful staff can contribute to a positive overall experience for customers.
3. Talented technicians: Some commenters mention specific technicians who provide excellent service, particularly for cluster lashes. This indicates that the salon has skilled technicians who can deliver high-quality work in their specialized field.
Weaknesses:
1. Rushed service: One commenter expresses dissatisfaction with the speed of the service, stating that they felt rushed. This could indicate a lack of attention to detail and a focus on quick turnover, potentially compromising the quality of the service provided.
2. Inadequate customer service: One commenter highlights poor customer service, specifically regarding shaping nails and reluctance to rectify errors. This suggests a lack of care for ensuring customer satisfaction and addressing concerns promptly.
3. Unhygienic practices: A comment describes unhygienic practices during a nail service, with residue from the previous treatment remaining under the new nails. This raises concerns about the salon's adherence to proper sanitation protocols, which can be a significant health risk.
Mixed Feedback:
1. Varying quality of services: The comments provide mixed feedback regarding the quality of services. Some commenters express satisfaction with services like nail polishing, eyebrow threading, and foot care, while others mention significant flaws, such as poorly shaped nails and incomplete treatments. This indicates inconsistency in service quality, which can be a drawback for the salon.
Overall, Ocean Nails Place has loyal customers due to its friendly customer service and talented technicians in specific areas, such as cluster lashes. However, the salon needs to address weaknesses such as rushed service, inadequate customer service, and potential unhygienic practices. Consistency in service quality is also an area that Ocean Nails Place should focus on to improve its overall reputation.
Best TL Reviews
I just got a pedicure for the first time and to say the least i was not happy! The girl rushed the job and how you polish before you put on someone slippers smh! Never again will i get a pedicure and for $29.00 dollars it was not worth the money
Worst place to go and get your nails done. The do not know how to shape nails and the customer service is very lacking. They also refuse to correct their errors when you show them before you leave so they let you leave with half done nails. Highly do not recommend!!!!!
I've been to this salon a few times and they take their time to ensure perfection to the customers liking. Joane is great with the cluster lashes. I'm new to the area, tried a few other spots, but this will be my new nail salon
I got my nails done as they were doing my feet... How fast and amazing! I didn't have to spend that long to get everything done. Chin did a great job on my nails, my brows were done amazingly (threaded), and my feet were done well enough lol. I did have to ask her to go back in and scrub some more dead skin off but she did that when I asked. It's 50 miles from my house and I'll be back ????
Amazing service! Friendly when I come in. Does a gray job and hardly no wait. I go from another county to see Joann. Also, reasonably priced.
This is the worst my nails have ever been done. Imagine having your sns removed with acetone and having the melted residue stuck under your new nails and all on the length of all your fingers. My nails was very obviously a hot caky mess and the tech was gonna let me leave like that. I told her, and she unsuccessfully tried to remove it but couldn’t get all of what was under my nails. And all of this because of rushing and just unhygienic practices. I won’t be back. Now I’m going home to see if I can peel/scrub the rest off.
Great customer service!! Very friendly and respectful to all customers. We been going for a few years now and never disappointed. We love the recent upgrades and remodeling. It really looks like a mini spa/palace. ❤❤❤
Go somewhere else if you can or ask for specific people Tina and Diane are good lash techs.
Place Pictures
Ocean Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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