Quick Facts About Faze 2 beauty and barber salon
Faze 2 Beauty and Barber Salon has received mostly positive comments, highlighting its strengths in terms of its service, professionalism, and customer satisfaction. However, there are also a few negative comments that indicate some weaknesses in their service. Let's analyze each comment in order to form a comprehensive understanding of the strengths and weaknesses of Faze 2 Beauty and Barber Salon.
One of the most prevalent strengths highlighted by multiple comments is the professionalism and knowledge of the barbers. The customers appreciate the barbers' ability to accommodate their needs, provide gentle and impressive haircuts, and ensure customer satisfaction. The comment about a 9-year-old boy receiving a fade haircut demonstrates the barber's understanding of sensitive hairlines and their ability to make the experience enjoyable for children. This indicates that the barbers have expertise in various types of haircuts and can adapt to different customers.
The cleanliness and organization of the salon are also mentioned as strengths. Customers appreciate the clean and organized environment, which adds to their overall experience. A clean salon indicates professionalism and attention to detail, further enhancing the customer's trust in the establishment. This aspect of the salon contributes to a positive first impression and fosters customer loyalty.
Several comments also mention the ability to provide quick and efficient service. Customers value being seen promptly without having to wait for long periods and the option for walk-in appointments. This indicates that Faze 2 Beauty and Barber Salon has developed an efficient system to cater to its customers' needs, contributing to high customer satisfaction.
However, there are a few negative comments that highlight potential weaknesses. One customer mentions that their son's haircut was not satisfactory, despite specifically requesting it to be fixed. This indicates a lack of attention to detail and communication, which can result in customer dissatisfaction. Another negative comment emphasizes the poor communication and lack of organization, where a customer was not informed about the wait time or the presence of an appointment, leading them to leave the salon. This negative experience suggests a potential lack of customer service skills and organization on the part of Faze 2 Beauty and Barber Salon.
In terms of the appearance of the barbers, one comment highlights it as a positive aspect, appreciating their professional attire. This contributes to the overall experience of the customers, as it portrays a professional and put-together image. However, it is worth noting that this comment does not provide any insight into the quality of the haircuts or services provided.
Overall, Faze 2 Beauty and Barber Salon has several strengths, including professional and knowledgeable barbers, cleanliness, efficiency, and a positive customer experience. These strengths contribute to high customer satisfaction and recommendations. However, there are areas of improvement, such as attention to detail, communication, and customer service, which have been highlighted in the negative comments. To further improve, Faze 2 Beauty and Barber Salon should address these weaknesses, ensuring that every customer receives a satisfactory experience.
Best TL Reviews
Awesome experience! My 9 year needed a fade badly! We needed a walk-in on a Sunday, early evening. Chris was accommodating. He knew I was nervous because kids' hairline tend to be tender and some places leave scrapes, and my son always wanted to cry. Chris was knowledgeable and gentle with my son. His technique was impressive and my son's hair looked amazing!! We left happy, and even had a good time laughing and joking in the shop. Also, the shop was clean, organized, respectful, and professional! We are new customers whenever we need a cut and will highly recommend Faze 2!
I went there for a shape up, they took me right away. I felt like a queen while there. The Barber gave me his full attey; I told him how I wanted my hair and he said he will make me look nice. I smiled all the way home. I tried to give him a tip, but he wouldn't take it, he said it's in with the price! I paid $20. Thank you Faze 2 for a nice shape up on my hair
Very professional and friendly. Mo, cut my hair he was very patient and respectful. This is not one of those typical barbershop where barbers don’t value customers time. The service is great and quick. $25 cash with credit $28. You don’t have to make an appointment just walk in and ask one of the barbers if there’s a spot available and someone will come get you.
But appointments still better. It was my first time and here and I recommend it for everyone. Definitely my barbershop from now on.. check out Mo.
They gave my son the most in even hair cut ever. The. Tried to say " it was his hair type even when i asked him to fix it. Half the issue was him not even combing it before cutting. I was in shock . Then i had to go to another barber after paying 30 dollars for a kid cut to have it fixed.
I DO NOT RECOMMEND AT ALL!!
Great barbershop
D Brown is the man he has all three my sons looking fresh. One of the best barbers in Delaware and I’m from Philly you know how we feel about our own cities barbershops. I just call him he says come on down we don’t even have to wait our appointment with him is on point and honored immediately. Thanks brother we will definitely recommend you to everyone we know.
Juan Sr.
I like how the barbers are dressed in their white very professional looking and the lady in the back does a beautiful job on hair
If I could’ve given this business zero stars I would have. I called and asked if I needed an appointment he told me I didn’t need one. when I came it was only me and another family the boy got his haircut and I sat and waited for over 20 minutes for him to get his haircut. then when it came To be my turn another guy came in. then the barber wanted to finally speak to me out of that entire time I was sitting there just to say that oh he had an appointment. then another man comes in and the barber didn’t even say anything he just started doing his hair cut so I left. it’s ridiculous, you could at least say there’s gonna be a wait and a hello when you get a new customer. I took my business to BVD (black visionary designers ). The one older barber is So rude!!!! I will never be going back!!!
We had our very first experience at Faze II today and my whole family is glowing! Kind, courteous, and very professional, our barber was patient and open to any critiques or last minute requests that I made. He did a fade and trim for my 6 year old and even my son could feel the difference in his gentle approach. My son exclaimed, "He's so nice! He said I was a perfect gentleman too!" The entire experience was top notch. The facility was clean and orderly, the barbers had button-down shirts and ties, and the seating was vast and comfortable. We will absolutely be returning!
Faze 2 beauty and barber salon Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places