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Kaile Barber Shop

+1 909-626-9202
9818 Central Ave, Montclair, CA 91763 United States of America
Open Today: 08:00 AM - 06:00 PM

Quick Facts About Kaile Barber Shop

Kaile Barber Shop has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses.
One of the main strengths mentioned by multiple customers is the quality of the haircuts. Customers state that the barbers at Kaile Barber Shop do an awesome job and that their children's haircuts look great. They appreciate the attention to detail and the barbers' talent in creating the desired styles. This demonstrates the skill and expertise of the barbers, which is an important strength of the establishment.
Another strength highlighted by customers is the friendliness and professionalism of the barbers. Many customers mention that the barbers are respectful, friendly, and create a welcoming atmosphere. This contributes to a positive customer experience and fosters customer loyalty. Having a pleasant and professional demeanor is crucial for any service-oriented business, and Kaile Barber Shop seems to have succeeded in this regard.
Additionally, some customers note that the barbers at Kaile Barber Shop take proper COVID-19 precautions by wearing masks and disinfecting work areas between clients. This is particularly important during the ongoing pandemic, as it ensures the safety and well-being of both customers and staff. By prioritizing cleanliness and following health protocols, Kaile Barber Shop demonstrates responsibility and care for its customers.
Furthermore, some reviewers mention that the barbers at Kaile Barber Shop offer both appointments and walk-ins. This flexibility accommodates different customer preferences and schedules, making it easier for people to access their services. Adapting to customers' needs and providing convenient options is a strength that can attract and retain clients.
On the other hand, there are several weaknesses mentioned by customers that Kaile Barber Shop should address. One key issue is the level of professionalism displayed by some of the barbers. One customer mentions that their barber took a personal phone call during the haircut, and others mention unprofessional behavior such as shouting at each other and engaging with personal cell phones. This lack of professionalism can negatively impact the customer experience and results in a loss of trust and confidence in the establishment.
Another weakness highlighted by a customer is the cleanliness of the shop. They describe it as dirty and grimy, which is concerning. Maintaining a clean and hygienic environment is crucial for any service establishment, particularly one like a barbershop where hygiene and cleanliness are directly related to the services provided. This is an area that Kaile Barber Shop should improve upon to ensure a positive customer experience.
Another weakness mentioned by a customer is the loud television and overall noise level in the shop. This can be distracting and disruptive for both customers and barbers. Ensuring a comfortable and peaceful environment is essential for a soothing and enjoyable barbershop experience. Implementing measures to manage noise levels, such as adjusting television volume or creating designated quiet areas, can help mitigate this issue.
Another weakness that emerges from the comments is the rebranding of the barbershop from Ferndog's to Kaile. While one customer expresses a preference for the previous establishment, it is unclear whether this sentiment is shared by others. Nonetheless, this change in brand identity may have resulted in a loss of some loyal customers who associated more positively with the previous name. Maintaining consistency and addressing any negative feelings towards the rebranding is essential to ensure customer loyalty and attract new customers.
Overall, Kaile Barber Shop has several notable strengths, including the quality of haircuts, the professionalism and friendliness of the barbers, and the adherence to COVID-19 safety protocols. However, it also has weaknesses concerning professionalism, cleanliness, noise levels, and the rebranding process. By addressing these weaknesses and building upon its strengths, Kaile Barber Shop can work towards creating a more exceptional and consistent customer experience.


Best TL Reviews

First time visit and for sure a life time customer now. The barber did a very awesome job on my sons haircut. We had to wait awhile but that was not a problem. I didn't ask the barbers name so I feel bad, but I can tell he was a Dodgers fan I just wanna say thanks to you my son got the haircut he has been looking for.
The GLOW UP is real!!! See me on Dr.90210 - SUMMERBODY!... I’m half the man I used to be. I lost 170 pounds naturally.... but it’s the fresh cut for me!... no doubt I LOOK HANDSOME!
My boys usually get a skin fade comb over and they always get compliments on how great their cuts look????. Barbers wear mask and disinfect work areas between customers. You're welcomed to make appointments but walk-ins are welcomed also.
I've come here several times to bring my two boys to this Barber shop. I've had several of the different barbers cut my boys hair and I have been satisfied with the results of each of them. They do a really good job! My boys 11 and 6 years old usually get a comb- over number/ #1/ Fade/ taper Haircut. The guy on the left side.... the only guy on the left side.... has real talent. You can tell that cutting hair is his passion when he has cut my kids hair it looks awesome! Haircut for each of my boys is usually about $17. I've gone to other places and have been dissatisfied with the results. Yes, they do have music or the TV playing but have never experienced anything inappropriate. Super respectful and friendly!
Great service been coming here for years! Very good friendly barbers. Louie is my barber, but any of the guys will have you walk out feeling like a new man. Definitely recommend this shop.
The cut hair really good
In one word, "Unprofessional"
Television was so loud the speakers were distorting. Barbers ignored their clients and shouted at each other over the noise of the TV. My barber took a call from his girlfriend and kept cutting my hair with his other hand. Place was kinda dirty and grimy. Barbers were sloppy and unprofessional. They had been open for 3 hours but had not taken the time to switch their sign to "Open" yet. They said they had been too busy to switch the sign, but there was still plenty of time to play with their cell phones or watch one of the 6 TV's in the shop...
I liked ferndog's barbershop back in the day, now that it's Kaile barbershop I will not be back.
Yo ignore that last rate this place is badass good service and if your from the hood makes you feel at home lol good cuts they take their time to perfect the style you like! I recommend this place to anyone that is trying to hit up on them girls they'll make you look fly bro at every cut !

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Kaile Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 08:00 AM - 06:00 PM
Saturday 08:00 AM - 06:00 PM
Sunday 09:00 AM - 03:00 PM

How to go there

Location