Mac Nails McMinnville

+1 503-435-2229

1440 NE Baker St, McMinnville, OR 97128 United States of America

Open Today: -

Quick Facts About Mac Nails McMinnville

Mac Nails McMinnville Place has received a mixture of positive and negative reviews, which can help us understand its strengths and weaknesses.

One of the strengths mentioned by customers is the welcoming and pleasant atmosphere of the salon. Customers appreciate the relaxing vibes and the availability of complimentary drinks and massages while they wait. This creates a positive and comfortable experience for customers, making them feel valued and taken care of.

Another strength highlighted by customers is the skill and talent of some of the technicians. Dawn, Kevin, Nini, Lana, Ren, and Rose are mentioned by name as providing excellent service and doing amazing work. Customers appreciate their expertise and recommend them to others. This highlights the presence of experienced technicians who are capable of delivering high-quality services.

The salon is also praised for its friendly staff. Customers mention the positive interactions they have had with the staff members, specifically mentioning Lana, Ren, and Rose. Friendly and caring service creates a welcoming environment and helps customers feel comfortable and at ease during their visit.

Customers also appreciate the knowledgeable and professional advice they receive from the technicians. One customer mentions that they were advised not to get tips until their nails are healed. This shows that the salon prioritizes the health and well-being of their customers' nails and provides personalized recommendations based on individual needs. This demonstrates a commitment to customer satisfaction and a focus on maintaining the overall health of nails.

However, despite these strengths, there are also some weaknesses that have been mentioned by customers. One common complaint is the inconsistency in service quality. While some customers had great experiences, others had negative experiences with certain technicians. For example, one customer mentioned feeling rushed and ignored by Rose, who seemed to prioritize her conversations with other staff members over providing attentive service. This inconsistency in service can lead to a lack of trust and satisfaction among customers.

Another weakness mentioned by a customer is the lack of attention to detail and communication issues. One customer mentioned that the technician did not pay attention to their request for a specific design and instead did what they wanted. This lack of understanding and communication resulted in the customer receiving nails that were completely different from what they had asked for. Such miscommunication and failure to meet customer expectations can lead to disappointment and dissatisfaction.

Furthermore, one customer mentioned that the quality of the nail work was not up to par. They mentioned that the top coat started peeling off within an hour of leaving the salon. This indicates a possible issue with the durability and longevity of the nails, which can affect the overall satisfaction and value for money.

Overall, Mac Nails McMinnville Place has strengths such as a welcoming atmosphere, talented technicians, and friendly staff. However, the salon also has weaknesses in terms of inconsistent service, lack of attention to detail, and communication issues. It is important for the salon to address these weaknesses to ensure a consistent and satisfactory experience for all customers.

Best TL Reviews

I love the vibes there. They provide drinks and massages as you wait. I showed them a design I wanted. They did their best. I was impressed at first. There was one nail I complained about and asked for it to be fixed. The lady said its because it wasnt dry so it was my fault pretty much. But, actually it needed to be filed again and smoothed down in a couple places. The top coat of whatever was used started to peel off easily within an hour of me leaving. I'm super sad about it. Hoping it can be fixed because I really liked the place.

This place has great service and Dawn does an amazing job! Definitely recommend Max Nails if you're looking for a new nail place! The ladies here are awesome!

Lana, Ren, and Rose were so wonderful today! I’ve been using this salon for 6 months and have never had anything but a great experience. I took my mother here for a pedicure and manicure and was they took such wonderful care of her. She loved it. She felt pampered. I enjoyed seeing her so happy. Thank you to all!

Kevin is fantastic at Mac Nails! I ask the techs to use their artist talents and do what they want for my nails and Kevin always does an amazing job! I also highly recommend Nini for fun designs as well! Friendly staff and my nails always look good!

Checked my nails noted thinness of some of my nails and advised not to do tips until nails are healed, could do one layer of powder to help strengthen while growing out my nails, very happy that they cared to give me advice that was best for me than just going forward to put acrylic nails on thin damaged nails. So thankful will definitely go back and recommend.

The first time I went it had been recommeded by a friend. The friend gets her nails done every 2 weeks by Rose herself and so she is highly pampered. I did not go in with my friend and was ignore while the tech spoke in their native language to other techs. When i tried to start a friendly conversation, she was short and dismissive and anxious to return to her previous conversation. I felt like I was an inconvenience.

My second experience was worse. The process was rushed by Rose and the tech obviously had little experience and severly limited my choices. She also preferred the company of her coworkers. Afterward Rose began telling me what else I needed (waxing, pedi). In hindsight is was rude and an obvious milking of the customer. She waxed my brows herself without any discussion of how I wanted them done. It was rushed and more painful than I've ever experienced. The brows were red the rest of the day. Then I was rushed to the front without a second glance or friendly interaction. Very business like, cold, and I felt like a cash machine. There are many salons in Mac to choose from. Dont waste your time or money here.

I have been going to Kevin for a few months now and he never seems to fail, he always does a stunning job. My nails are always so beautiful. If I come with a design he does what I ask for, and if I ask for his own personal touch, they’re gorgeous!????

I wanted to love it. Kevin does awesome work. Him and Ren are why I booked my appointment with Mac Nails. However, I left very disappointed. I showed Kevin a photo of what I wanted a total of 3 times. First while I got my pedi done to see if he would/could do what I wanted. The second time was as I sat down to refresh his memory, and the 3rd was when he started with the WRONG color. He then said to me something about "his own interpretation". I clearly said, " but I want them to match my toes." He continued doing what he wanted. The final results being NOTHING close to what I had asked for.

The photo with the black French tip is what I wanted. The green, looking grown out and ready for a fill is what I got.