Quick Facts About Da Barber Shop
Da Barber Shop is a barbershop that offers haircut and beard trimming services. While it has received both positive and negative comments, it is important to analyze its strengths and weaknesses based on the feedback provided.
Starting with the strengths, one customer mentioned that the service at Da Barber Shop is excellent. They acknowledged that the staff provides a fast service, particularly on weekdays. This suggests that the barbershop is efficient and able to handle a large number of customers in a timely manner. Additionally, the comment indicates that the service has been improving over time, which implies that the staff is receptive to feedback and actively working towards enhancing the customer experience.
Another customer specifically praised one barber named Manny, highlighting his outstanding customer service skills. The customer compared their experience to therapy, suggesting that Manny goes above and beyond a simple haircut and provides a personal touch. This indicates that some of the staff members possess strong customer service skills and are capable of establishing rapport with clients.
Moving on to the weaknesses, multiple customers expressed dissatisfaction with the barbershop's ability to trim beards. One individual stated that they went in for a beard trim but left with an uneven and unsatisfactory result. Another customer mentioned that the barbershop does not specialize in beard trimming, indicating a lack of expertise in this area. These comments suggest that Da Barber Shop may not have highly skilled barbers when it comes to beard trims, potentially limiting its ability to cater to customers with specific grooming needs.
Another weakness mentioned by a customer is poor communication and customer service. This person had a negative experience due to a language barrier, as the staff members had to translate English from one another. This implies that there may be a lack of clear communication between the barbers and customers, which can lead to misunderstandings and unsatisfactory outcomes. Additionally, the customer mentioned a lack of sympathy and refusal of a refund when their son did not receive the desired haircut. This highlights a potential lack of empathy and understanding from the staff, ultimately impacting the overall customer experience.
Furthermore, there were comments regarding inconsistent opening hours. One customer mentioned that they arrived at the shop during the stated opening hours, but the staff yelled that they were closed. This suggests a discrepancy between the posted opening hours and the actual availability of the barbershop, resulting in inconvenience for customers. This inconsistency can lead to frustration and a negative perception of the establishment.
Additionally, a customer complained about poor hygiene practices, stating that the barbershop doesn't clean cutting tools or equipment between customers during a pandemic. This raises concerns about the safety and cleanliness of the facility, potentially deterring customers who prioritize health and hygiene.
In conclusion, Da Barber Shop has several strengths and weaknesses based on the customer comments provided. Its strengths include excellent service, efficiency on weekdays, and at least one barber who delivers a personalized experience. However, weaknesses such as subpar beard trimming skills, language barriers, poor communication, inconsistency in opening hours, and inadequate hygiene practices have also been highlighted. It is important for the barbershop to address these weaknesses to improve its overall customer satisfaction and reputation.
Best TL Reviews
I went in for a simple beard trim, I left having to go home and shave off what they did. The lady buzzed my cheeks and gave me a horrible looking skinny goatee. Not to mention changed my beard line super low and uneven. Other people there get the hair cut didn’t look bad, but they definitely can’t trim beards.
Excellent service, if you require a fast service it is better that you come from Monday to Thursday, since on weekends it is usually saturated and you should wait 30 minutes onwards. The service has been improving over time. As they say, "how you treat you will be treated".
Horrible service. I walked in at 630. Their sign says open...their hours state they are open however two ladies yelled they are closed in spanish. Don't waste your time going here.
I told them about their posted hours and they ignored me. Just horrible
Manny was awesome. This was my first time at a shop since 2020, and it did not underdeliver. As an insurance agent for Allstate, I always look for the same level of customer service that i give my customers when I shopping around and Manny delivered. Haircuts are than just a shave and a trim. Its like therapy. Go see Manny and he will make sure you look right.
HORRIBLE EXPERIENCE. My husband has taken our sons to get haircuts at this place 3 times. He tried to give this place the benefit of the doubt, but NEVER again. They knicked my son's eyebrow & acted like they didn't know what happened. When my husband tried to explain that his haircut wasn't right either, they were argumentative & couldn't care less. Don't waste your time or your money. AVOID THIS BARBERSHOP AT ALL COSTS. You'll thank my review later.
I used love going to this place until we didn’t like the last haircut. I literally walked back inside not even 10 after they were done and asked if the haircut could be a littler closer to the skin. They refuse to help. If they did did the minor fix, they would charge for ANOTHER haircut when we had just paid. Not fair practice.
Went to get my hair cut with these guys. Signs on doors state they open at 9am. I waited until 9:15am and no one showed up to open. Time is money. You should take your business more seriously.
Poor customer service, poor communication. Went twice and didn’t get the hair cut I asked for and showed them with pictures. English has to be translated from one person to another. My son went in for a hair cut on his own, didn’t get what he asked for and they refused a refund. Don’t clean hair cutting tools or equipment between customers during a pandemic and weren’t sympathetic in any regards.
Da Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
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Location
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