Quick Facts About Professional Nails
Strengths:
1. Attention to detail: The customers appreciate that the nail technicians take their time during the service, ensuring that the nails are applied properly and don't fall off easily. This shows a level of skill and expertise.
2. Clean and sanitary environment: Multiple comments mention that the place is clean, which is an important aspect for customers when it comes to nail salons. The mention of sanitized tools also indicates a focus on hygiene and customer safety.
3. Reasonable pricing: Customers appreciate that the prices at Professional Nails are fair and reasonable. This makes the services accessible to a wider range of customers.
4. Good service for elderly and diabetic individuals: The comment about the 82-year-old diabetic woman receiving a careful and attentive pedicure shows that the nail technicians are capable of providing specialized care for customers with specific needs.
5. Skillful callus remover: One customer mentions that the pedicurist effectively used a callus remover, giving the customer value for their money. This suggests that the nail technicians have expertise in providing comprehensive pedicures.
Weaknesses:
1. Language barrier: The mention of the previous nail salons' workers gossiping in a foreign language in a way that made the customer uncomfortable suggests a potential communication issue at Professional Nails. This could make it difficult for customers to effectively communicate their preferences or ask questions.
2. Inconsistent quality: Some comments mention that the quality of service may vary, as one customer didn't have a good experience with the pedicurist, while another had a great experience. This inconsistency in service quality could be a weakness for the salon.
3. Issues with customer service: There are a few negative comments about poor or disrespectful customer service. One comment specifically mentions the rude owner and his daughter, indicating a potential problem with the overall customer service culture at Professional Nails.
4. Lack of nail cutting/filing: One customer mentioned that their nails were not cut to their desired length, despite requesting it multiple times. This suggests a potential weakness in the nail technicians' attention to customer preferences.
5. Unsatisfactory experience for some customers: One customer had an extremely negative experience where they felt mistreated and were dissatisfied with the service. This indicates that there may be instances where customers have a poor experience at Professional Nails.
Best TL Reviews
After 2 weeks; I still have 4 nails on. 2 guys and they take their time, which u notice when your nails do not fall off. They guy who did my nails did not cut any of my fingers which I thought was weird every time I got my nails done before...I was cut with the sandpaper, etc. This is 2weeks after will get a full set to change color and will tell you how it went. ????
1st time here. After looking at the reviews I wasn't sure I should come, but then looked closely and realized some people don't give fair reviews (ie. 1 star for not being open has nothing to do with the quality of the manicure/pedicure). Yes some reviews may be valid but not for the service I was looking for (and most of those negative reviews were over a year old). I wanted a spa pedicure with sanitized tools. My friend said this place was recently good and since it was the only place open on a Sunday, thot I'd give it a try.???? Glad I did! ⭐ There were only 2 guys working and it was nice to not have the usual women workers constantly gossiping in a foreign language making you feel like they are taking about you. ????
I was very happy with the spa pedicure and at $16 thot it was fairly priced. And no push on upselling. I won't hesitate coming back. ????
I love my nails ????as well as my daughters. They did a great job will definitely be back! Great service highly recommended.
The place is clean, I've only had pedicures done , the pice is very reasonable.
They did a really nice job on my 82 year old mom's feet.. She is diabetic. So I was kind of scared for her to get them done. I let them know. They were very careful with her. Did not hurt her at all. She felt very spoiled. Her toes looked very nice ????. She said she would love to go there again.
Very nice gentleman did my pedicure and fixed 2 of my acrylic nails. He really did awesome on my pedicure!! Now days it's hard to find a pedicure place where they really give you your money's worth with the callus remover but he sure did! Very attentive to detail and wasn't in a rush. There was nice relaxing music playing and the place was very clean.
Very poor customer service. Used to try and deal with the rude owner (short, skinny man with glasses) and his disrespectful daughter Tina, but they increased their prices for the same mediocre pedi/mani, with even worse customer service. This whole place is a mess.
This place is disgusting. The 89 pound girl that did my pedicure was so rude didn't even acknowledged me. She was ruff and barely scrubbed my feet. I told her THREE times to cut my nails short and she didn't do so, it was like she wanted to do what she wanted to do. I ended up telling her NOT to polish my nails, just leave them alone. She got upset and threw her tools down!! NEVER AGAIN IN MY LIFE!! She's lucky I didn't kick her! Not even worth one star.
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Professional Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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Location
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