Matthew's Barber Shop

+1 480-612-1788

340 W University Dr #25, Mesa, AZ 85201 United States of America

Open Today: -

Quick Facts About Matthew's Barber Shop

Matthew's Barber Shop has several strengths that contribute to its positive reputation. Firstly, the barbers, particularly Matthew himself, are highly skilled and experienced. Multiple customers mentioned that they were satisfied with their haircuts and praised the barbers for their excellent service. The positive comments regarding the quality of the haircuts and the clean finishes indicate that the barbers at Matthew's Barber Shop possess a high level of expertise.

Customer satisfaction is further enhanced by the friendly and welcoming atmosphere of the salon. Matthew's willingness to help a young boy who had received a terrible haircut elsewhere demonstrates the compassionate and caring nature of the barbers. This incident not only highlights Matthew's commitment to customer service but also his ability to make customers feel comfortable and valued.

Another strength of Matthew's Barber Shop is its convenient operating hours. Being open every day until midnight provides flexibility for customers who may have busy schedules or those who prefer to have their hair cut later in the evening. This allows Matthew's Barber Shop to attract a diverse range of customers and potentially gain a competitive edge over other barbershops that have more traditional operating hours.

The inclusion of additional amenities also adds value to the customer experience. The presence of a guitar for customers, particularly children, to play while they wait creates a relaxed and enjoyable environment. Customers appreciate these small gestures, and it contributes to their positive perception of the salon. This attention to detail shows Matthew's commitment to creating a memorable and pleasant experience for customers.

Despite these strengths, several weaknesses were also mentioned in the comments. One customer indicated that the popularity of Matthew's Barber Shop has led to increased wait times and difficulties in finding available barbers. This suggests that the shop may be struggling to keep up with the influx of customers and may need to address staffing or appointment scheduling issues to ensure that they can accommodate all customers in a timely manner.

Another weakness highlighted in a comment was the lack of appointment booking. While walk-ins may offer flexibility for some customers, others prefer the convenience of scheduled appointments to minimize waiting times. By not offering appointments, Matthew's Barber Shop may be missing out on potential customers who are deterred by the uncertainty of wait times.

In conclusion, Matthew's Barber Shop has several strengths, including skilled barbers, a friendly atmosphere, convenient operating hours, and additional amenities. These attributes contribute to positive customer experiences and likely contribute to the shop's high level of customer satisfaction and loyalty. However, there are also weaknesses, such as increased wait times due to popularity and the lack of appointment bookings, that may need to be addressed to further improve the customer experience and address the growing demand. Overall, Matthew's Barber Shop appears to be a reputable establishment known for its customer service and expertise.

Best TL Reviews

So..... my son got a terrible haircut and Matthew saved us!! He was in tears and didn't want to show anyone. His big brother went into a barber shop and asked if he could help... Matthew with a huge smile said YES!!! he definitely did a great job and talked to my son a lot. He's so friendly and it's was a joyful experience here at the barber shop. Thank you Matthew!!!! We will always return here. PLUS HE'S OPEN EVERYDAY UP TO MIDNIGHT. ????

Aries got me right! The cut, the fade, and the line up came out SUPER clean!???? Thanks for the great service! Highly recommend Aries and Matt! Cool shop, good vibes, good peoples and they’re open till midnight! Can’t beat this place!

Matt is one of the barbers is one most professional barbers and runs his shop the same way. I would recommend him to anyone. I love how still dose old-school straight-edge razor shaves. Felt amazing.

God Bless you, Brother.

The barbar is very experienced and friendly. I will go for a haircut once again. Really appreciated Matt. You are a very good barber and blessed with good personality.

So far we have enjoyed our stops at Matt's spot. Good convos while we waited. There are no appointments just walk-ins, but each time he has been great. My son is super picky about who can cut his hair and Matt does an amazing job.

Very welcoming and professional experience. Super clean haircuts. Had a guitar for customers and kids. My daughter played the guitar while she waited. Definitely would come back and refeer friends and Fam.

The quality of service I received made me feel like my Family was cutting my hair! I absolutely loved the (Tight HIGH Skin FADE w/ a hard part) Chris gave me. It was reasonably priced! Only $18.00 but I tipped $22.00 because of the experience. If you go here you will not be disappointed!

I have to give this place four stars because they're open late and they give really great haircuts. Unfortunately they're popularity is creating more problems than they can solve. Just not the people there needed to cut the hair when they should be there. Sorry guys I couldn't wait I had to go somewhere else