Quick Facts About HK Nails
HK Nails place, based on the comments provided, has several strengths and weaknesses.
One of its strengths is the quality of the services provided. Multiple comments mention that the staff does a great job with nails, specifically acrylic overlays, manicures, and pedicures. Customers have been going to HK Nails for years and continue to be satisfied with the results. This indicates that the salon consistently delivers high-quality work.
Another strength highlighted by the comments is the atmosphere of the salon. Customers mention that the shop has a laid-back atmosphere and that the staff is nice and kind. This creates a positive and welcoming environment for customers, making their visit a pleasant experience.
The cleanliness of the salon is also mentioned as a strength. Customers appreciate the clean salon and note that the owner follows COVID-19 rules and regulations. This shows a commitment to maintaining a safe and hygienic environment for both staff and customers.
Fair prices are also mentioned as a strength. Customers feel that the prices at HK Nails are reasonable for the service provided, making it an affordable option for nail care.
However, there are also some weaknesses mentioned in the comments. One customer had a negative experience with the customer service and work quality at the salon. They felt that the technician rushed the service and provided poor quality work, leaving cuticles untouched, nails uneven, and polish messy. The quality of the materials used was also criticized, as the polish started peeling off after just a day. The customer also expressed frustration with the owner's dismissive attitude towards their concerns.
Another comment raises concerns about the lack of experience and improper handling of acrylic nails. The customer had a negative experience where the technician ripped off the acrylic nails along with the natural nail bed, causing damage. This highlights a lack of expertise in handling specific services such as acrylic nail removal.
Additionally, the salon's responsiveness to customer concerns is questioned. In one comment, a customer mentioned that they had a poor experience with a repair and gel polish that started peeling after just two days. When they approached the salon to have it fixed, they were told to come back on a different day. This lack of immediate resolution and inconvenience could be seen as a weakness in their customer service.
In conclusion, HK Nails place has several strengths such as providing high-quality services, a pleasant atmosphere, cleanliness, and fair pricing. However, there are weaknesses in terms of inconsistent service quality, lack of expertise in specific services, and an insufficient response to customer concerns. Monitoring and addressing these weaknesses could help the salon improve and enhance customer satisfaction.
Best TL Reviews
Michael did a really beautiful acrylic overlay mani and pedi for me today- complete makeover for my hands and feet. Really lovely shop with laid back atmosphere and nice staff. So glad I tried it out ????
i’ve been going here for years with my mom and sister. staff is always very kind and efficient. clean salon with fair prices!!
been coming here for over a year now to get my pedicures and i absolutely love this place!! my nails last so long afterwards and the people that work here are so nice and great!!! 10/10 would definitely recommend if you’re looking for a nail salon that provides quality service :) i told my friend to get her nails done here and she loved it, as well!
Have been going here for 10 years. Binh is the owner, very nice guy. Follows COVID rules and keeps the store very clean. He does my nails. Honest guy, if you have a problem and go back to him he will always do the right thing. Plenty of parking out front.
save your money and time. Last Saturday I went for manicure and pedicure. Unfortunately they only delivered poor customer service and very poor work quality. When technician was informed of regular manicure attitude and demeanor changed. She rushed to finish the work. All cuticles left, uneven nails length and messy polish finishing. Thus the material used were of poor quality it did not look good at all and started to peel off after a day. On top the owner did not want to take accountability for the employee bad performance and to mends things up. He was dismissive and made me wait long to redo the polish ; with the same technician. It came worst than the first polishing. SHAME ON THEM. DO NOT GO THERE IF YOU VALUE YOIR TIME AND MONEY AND IF YOU APPRECIATE QUALITY WORK.
I think is the best place for nails. Ambiance is good. Excellent job with nails.my favourite is Ben! Prices are very fair for what they bring to the clients! I love doing my nails here. Very clean! And they still protect very carefully for covid...they all wear masks...and finally they make me feel comfortable lile at home????
If I could give this place zero stars I would!! Absolutely the worst nail salon experience I’ve ever had!! I went to take off my acrylics and get a gel manicure. The lady clearly had no experience with acrylics because she literally ripped off the acrylic along with my natural nail bed and proceeded to tell me that “this is how you take them off”. Immediately walked out before she could ruin any more of my nails. Definitely do not recommend this place especially for acrylics. I have no idea how they have so many good reviews
I just moved down here and cracked my thumb nail...I went in requesting one nail to be repaired and three nails painted. The repair was sloppy and way too thick...but I didn't stress it. However, the gel polish started peeling...two days later. That has ever happened to me. NEVER! When I went to ask to have it fixed I was told to come back on Tuesday...
I get it was late. I also get it was Sunday. But how do you let someone walk out looking like a scrub because of a job at your salon? Anyway, I didn't go back. I found an amazing place and tech somewhere else. You know what they say about first impressions. I wish I took pictures. :-(
HK Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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