Quick Facts About Ballerina Nails And Spa
and relaxed throughout the entire experience. The staff was professional and attentive, making sure to listen to my requests and provide me with exactly what I wanted. The salon had a clean and inviting atmosphere, which added to the overall positive experience. I appreciated the patience of the staff, especially when dealing with my daughter during her manicure and pedicure. Overall, I had a great experience and would definitely visit this salon again during my next trip to Florida.
However, there were some significant issues mentioned in the comments that point to potential weaknesses of Ballerina Nails And Spa. One of the most concerning issues is the lack of proper sanitation of pedicure tools. This not only raises health concerns but also reflects poorly on the salon's commitment to hygiene and customer safety. Customers should be able to trust that the tools being used on them are clean and sanitized.
Additionally, the rude behavior of the owner when faced with a complaint is another significant weakness. A good business owner should be willing to listen to customer concerns and make an effort to address and resolve them. The fact that the owner responded rudely and attempted to dismiss the complaint shows a lack of professionalism and customer service skills. This kind of behavior can significantly impact the reputation of the salon and deter potential customers.
Another weakness mentioned in the comments is the unsatisfactory quality of the nail services. Customers reported issues such as chipping nails, bubbly gel polish, and improperly done acrylic nails. These are all signs of poor craftsmanship and inadequate attention to detail. Customers should be able to trust that their nails will be done properly and last for a reasonable amount of time without issues. The fact that customers had to deal with these problems despite paying extra for specialized services like gel polish is quite disappointing.
In terms of strengths, customers did mention positive experiences with specific nail technicians. This indicates that some of the staff members at Ballerina Nails And Spa have the skills and expertise to provide a good service. For example, the technician Yao received praise for a great pedicure, while Francis was praised for doing a good job on both nails and pedicures. These positive experiences highlight the potential of the salon to provide quality services when the right technician is chosen.
Additionally, the respectful behavior of some staff members is another strength mentioned in the comments. This indicates that the salon does have employees who prioritize good customer service and make an effort to ensure customer satisfaction. The fact that one customer experienced better service compared to their previous experience at another salon also suggests that there are staff members who are attentive and go above and beyond to meet customer needs.
In conclusion, Ballerina Nails And Spa has both strengths and weaknesses based on the comments. While there are positive aspects such as skilled technicians and respectful staff members, there are also significant concerns regarding sanitation, poor craftsmanship, and the rude behavior of the owner. These weaknesses highlight areas where the salon needs improvement in order to provide a consistently positive experience for all customers.
Best TL Reviews
This was my second time at this nail salon and I liked the experience today even more. The lady who did my pedicure Yao took her time and did a great job. I also had my daughter get a manicure & pedicure as well. The staff is nice and patient. I’ll return next time I visit Florida.
I will not recommend this place. They do not sanitize their pedicure tools and just reuse them after each customer. I saw this with my own eyes. My nail turned green and when I came back to speak with the owner she got rude and didn’t try to hear nothing I had to say. Stay far away from this place if you are big on sanitary because none of their tools are clean. The owner will be nice if you spending money but if you have a complaint she will get rude and try to kick you out. Very bad business
I got my nails done Thursday afternoon and it is now Tuesday morning. I am chipping and I paid extra for gel it is bubbly for some odd reason. I really wish I could of gotten my nails done by the columbiana but the owner did my nails and I’m so unsatisfied. 5 actual days and my nails should not be looking like this. He didn’t let me wash my hands after filing and just put gel on top you can actually see the dust particles on one nail visibly because polish went right over it. My nails are very thick he got acrylic all over my cuticles also. I am so upset I wish I could afford to just get them done again but ima single mom who only can afford to do nice things once in a blue and this isn’t what I thought I’d be getting.
Francis did both my daughter's and my nails... we are in love...
Yai did my pedicue and it was on point.
I went here recently because it was late and they are my go to if its before 7. I was the last one in the shop. I had to get another set because the shop I went to before screwed my nails up.
Anyway, even though it was late and they were tired, they did a good job. I didn't give it 5 stars only because of the fact that my cuticle was nipped and started bleeding and I'm not sure if he saw or not, put put polish on it and it burned like crazy. Other than that, they do good nails at an affordable price
The worst. Don't waste your time. The worst full set acrylic twice. I will not give them another chance. Bulky unatural . Way too much acrylic used. Doesn't shape well. Doesn't look natural. Looks like a big blob on each nail once done. When you tell them it doesn't look right. They act like they don't understand.
The person who did my nails was very respectful. He made sure I understood what I was being charged before hand and what would cost extra. He did my nails very well compared to the last experience I've had with another tech.
I loved the attention to my needs. Great service, I felt comfortable
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Ballerina Nails And Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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