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AKA Nails

+1 561-507-5485
11440 Okeechobee Blvd STE 101, Royal Palm Beach, FL 33411 United States of America
Open Today: 09:00 AM - 05:00 PM

Quick Facts About AKA Nails

AKA Nails place has received a range of reviews, with some praising the friendly and polite staff, while others expressed dissatisfaction with the longevity of their manicures. In order to provide a comprehensive analysis of AKA Nails place's strengths and weaknesses, we will examine the comments provided.
Starting with the strengths, one recurring theme in the comments is the friendly and polite staff. Many customers appreciated the warm and welcoming atmosphere, feeling valued and respected during their visits. This positive customer service experience is vital to creating a pleasant and comfortable environment for clients. It also fosters customer loyalty and encourages repeat business. The fact that many reviewers mentioned the kindness and friendliness of the staff suggests that this is a consistent aspect of AKA Nails place's service.
Another strength highlighted by customers is the skill and expertise of certain nail technicians. One customer mentions an exceptional experience with a nail technician named Claudia, who went above and beyond to deliver a high-quality manicure. These skilled and attentive professionals contribute to the overall positive experience for customers and enhance the salon's reputation.
Affordability is also mentioned as a positive aspect of AKA Nails place. Several customers mentioned that the prices are reasonable and offer good value for the quality of service provided. This affordability may attract a wide range of customers and contribute to the salon's popularity.
Cleanliness and hygiene are important factors in any nail salon, and AKA Nails place seems to excel in this area. Customers have mentioned that the salon is well-maintained and clean, which is crucial in ensuring a safe and comfortable environment for clients. Attention to cleanliness not only demonstrates professionalism but also promotes customer trust and satisfaction.
Moving on to the weaknesses revealed in the comments, one significant issue is the durability of their gel manicures and dip powder nails. Several customers expressed disappointment that their manicures did not last, with the polish chipping or breaking only a few days after application. This indicates a potential weakness in the salon's nail product quality or application techniques. If customers are not satisfied with the longevity of their manicures, they may be less likely to return or recommend the salon to others.
Another weakness mentioned in the comments is the inconsistency in the level of experience among the nail technicians. Some customers felt that certain nail technicians may have had less experience compared to others, leading to subpar results. This inconsistency may affect the overall reputation of the salon and could result in customers seeking more skilled professionals elsewhere. Ensuring consistent training and quality control among the staff is crucial to maintain customer satisfaction.
In terms of customer satisfaction, one customer mentioned that their dip nails were cracked within a few days, and they were disappointed that they couldn't easily get it fixed. This indicates a potential weakness in the salon's customer service aftercare. It is essential for a salon to address any issues promptly and effectively to ensure customer satisfaction. By failing to rectify the broken nails, the salon risks losing the trust and loyalty of that customer.
In conclusion, AKA Nails place has strengths in their friendly and polite staff, skilled nail technicians, affordability, and cleanliness. However, weaknesses were identified in the durability of gel manicures and dip powder nails, inconsistencies in the level of experience among the nail technicians, and the handling of customer complaints. By addressing these weaknesses, such as improving product quality and consistency among staff members, AKA Nails place can enhance their overall customer satisfaction and reputation.


Best TL Reviews

Very friendly ladies, but gel manicure didn’t even last a day. Paid $65 for nails to look pretty bad a few hours later. It seems the lady who did my nails may have had less experience than other nail techs. I asked her to clean up my nails and under my nails when polish was done, but she told me to just wash my hands. No cuticle oil at end. Gave 3 stars for friendliness and helpfulness, but not satisfied at all with finished product.
Wow!
I am so glad I found this place, I am always so nervous to get my nails done, I like to be treated respectfully and sometimes is hard to find that, but this place was amazing, everyone was sweet and polite and they did an amazing job, the lady that did my nails “Claudia” was excellent, she did an amazing job cleaning my nails & painting them, she asked me a couple of times if the color was ok and she took her time to make sure she did a great job, I will be coming back here from now on for my nails.
This place is truly amazing!!! Affordable and you will always feel pleased with the work! True artists at work 1000% satisfied!!! You don’t find this anywhere else! Best customer service skills yet!!!
So, happy to find this nail salon. The service was relaxing and my dip nails look great. They got me right in on a Friday and the price was a good value. Thanks, I’ll be back for certain.
Amazing place to get nails done, walked in greeted, helped pick a color that went well for a birthday dinner!!
Linh did amazing????????
A great nail salon is like a great hair stylist. Hard to find just the right one but once you do it is sooo worth it. I am extremely picky on letting other ppl do my dip powder nails after having some awful experiences. This is easily the best nail salon I have ever been to. Nail and pedis are high quality and theyve never drilled/sanded off too much of my top layer of nail like some places do. You pretty much need an appt to get in but if you just call in the morning you can get in by noon. This is a Small place. 3 workers max. But thats why it is so good quality work. They dont have to fly through 50 customers at a time. And they are all super friendly and kind. Never going anywhere else.
I moved to royal palm beach a few months ago and found this place after trying a few other nearby salons . This place turned out to be my favorite and now I am a regular customer. They are a family owned business and take the time to treat their clients like family. Their prices are super reasonable and they keep the place nice and clean. They are a small establishment so appointments are better. They take their time with you and I really love that. They all do a great job and are really friendly but my two personal favorites are Linh and Stephanie for manicures and waxing. Definitely check them out if you are in the area.
I went to this salon for the first time this past Saturday for mail dip and a pedicure. By Tuesday all of the dip on my nails was cracked and by Thursday one was already completely broken. It was no cheaper of a price than anywhere else but the work did not last! I am out of time and could not even go back to have it fixed. Disappointed.

Place Pictures

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AKA Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 05:00 PM
Tuesday Closed
Wednesday Closed
Thursday 09:00 AM - 05:00 PM
Friday 09:00 AM - 05:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location