Discount Beauty Supply

+1 314-521-0535

8646 Frost Ave, St. Louis, MO 63134 United States of America

Open Today: -

Quick Facts About Discount Beauty Supply

Discount Beauty Supply has both strengths and weaknesses based on the comments provided.

One strength of Discount Beauty Supply is that they offer affordable services, particularly for makeup application services such as eyelashes and eyebrow makeup. This is highlighted by a comment stating that the customer can get their eyelashes done, eyebrows arched, and filled in with makeup for only $20. This affordability makes their services accessible to a wide range of customers who may not be able to afford more expensive options.

Another strength mentioned by a customer is that their eyelash extensions looked really good after getting them done at Discount Beauty Supply. This indicates that the store has skilled employees who can provide high-quality services. Additionally, there is a positive comment about the eyelash lady being the best, suggesting that the staff members are competent and capable of satisfying customers' needs and expectations.

Discount Beauty Supply also shows responsiveness and a willingness to make up for mistakes or inconveniences. For example, when the store was late opening, they decided to compensate customers by giving them free lashes. This demonstrates their commitment to customer satisfaction and their ability to address issues proactively.

However, several weaknesses are highlighted in the comments. One major weakness is the lack of stocked hair necessities such as braiding hair or bundles, and even low availability of synthetic hair supply. As mentioned in a comment, this makes it frustrating and time-consuming for customers to visit the store, as they often walk out with nothing they came for. The store needs to improve its inventory management and ensure that it consistently has a wide range of products available to meet customers' needs.

Another weakness is the disrespectful and rude behavior exhibited by some staff members. In one comment, a customer recounts a negative experience with an employee named Cola, who responded aggressively and rudely when asked for extra glue. This kind of behavior is unacceptable and can deter customers from returning or recommending the store to others. It is crucial for Discount Beauty Supply to address issues of staff behavior, provide proper training, and enforce professionalism to ensure a positive customer experience.

Furthermore, there is a comment about a customer being racially profiled and unjustly accused of shoplifting. This indicates a significant weakness in the store's security and customer service practices. Accusing a customer without evidence and requesting a search without proper justification is discriminatory and disrespectful. Such incidents can harm the store's reputation and lead to customers boycotting the establishment. It is essential for Discount Beauty Supply to establish fair and unbiased security measures to ensure a safe and inclusive environment for all customers.

In conclusion, Discount Beauty Supply has strengths in terms of affordability, quality of services, and responsiveness to customer concerns. However, it also has significant weaknesses regarding inventory management, staff behavior, and customer profiling. Addressing these weaknesses will be crucial for the store to retain and attract customers and ensure a positive shopping experience for everyone.

Best TL Reviews

They never have any important hair necessities like braiding hair or bundles they synthetic hair supply is even low it’s always a waste of time coming to this beauty supply because I always walk out with nothing I went there for don’t waste your time here

I said I was not going to do this!! I have to say that I was very disappointed about my experience that I had over this weekend. I was so happy that the store was able to open and the staff could have their jobs back! I am always very happy to patronize this store. I went there this past Saturday to have my eyebrows done. I simply asked if I could have a little extra glue so that my lashes would last. The lady "Cola" said in a very aggressive and rude tone "we don't do that anymore." She told me that she did not need me to tell her how to do her job!! She continued to be frustrated and I discontinued my service!! I was given my money back! I could not believe the level of disrespect that I received at the store!! I am a good customer!! I had nothing but positive things to say on my last review

I really like to get my makeup done!! Unfortunately, I can not always afford to have it done. I love going to Discount Beauty! I can get my eyelashes done, eye brows arched and filled in with the makeup for about $20!! They will also put extra glue so that your lashes will last! I love this place!!

If I could give this place a negative 5 I would. I stopped in to purchase eye lashes and edge control. I decided to put the lashes back bc they were not my preferred brand. I then proceeded to the counter to pay for my other items. Upon checking out, the Asian store clerk says "Do you want those lashes?" ( As I look around confused) I replied "no"! He then asked what was in my pocket and if he could search me? I pulled my keys out of my pocket and let him know that I will not allow him to search me. I also let him know that I am a law abiding citizen, I do not take things that do not belong to me, and I will never shop in this establishment again! This was a horrible experience and very heartbreaking to be treated that way.

i had my eyelashes done here and they looked really good.

They do good lashes individuals and strips

Love them my eyelash lady is the best

They were late opening but to make up for it I got free lashes thank you guys again ❤️