Quick Facts About Big City Cuts
Big City Cuts has several strengths that have been highlighted in the comments. One of the main strengths of the salon is the skill and expertise of the hairstylists. Customers have consistently praised the quality of their haircuts and the ability of the stylists to meet their specific needs. This is evident in comments such as "Jamie does a great job cutting my hair" and "Therese manages my extremely difficult hair without fuss." The positive feedback regarding the stylists' abilities suggests that they have received proper training and have honed their skills to meet the diverse needs of their customers.
Another strength of Big City Cuts is the friendly and professional staff. Multiple reviews mention the warmth and friendliness of the employees, creating a welcoming atmosphere for customers. One comment states, "Fabulous people. Very helpful, knowledgeable about my services," highlighting the staff's commitment to customer satisfaction. The positive interactions with the stylists and other staff members contribute to the overall positive experience at the salon.
The cleanliness and accessibility of the salon are also mentioned as strengths. The comment "The shop itself is very clean, bright and easily accessible from anywhere" suggests that the management prioritizes maintaining a clean and well-maintained environment for their customers. This is an important aspect of customer experience, as a clean and comfortable space can enhance the overall enjoyment of the visit.
The affordability of Big City Cuts is also mentioned as a strength. One customer mentions that they were able to get their 13-year-old son's haircut for only $5, highlighting the competitive pricing of the salon. Additionally, another customer mentions that the pricing is decent, suggesting that the services are reasonably priced for the quality provided. Affordable pricing can attract a wider range of customers and contribute to customer loyalty.
However, there are also some weaknesses mentioned by customers in the comments. One customer had a negative experience with their haircut, stating that they left the salon in tears. They mentioned that their hair was cut much shorter than desired and the layers were uneven and choppy. This suggests that there might be inconsistencies in the skills of the stylists or a lack of communication between the stylists and customers. This negative experience could potentially deter future customers from trying the salon.
Another weakness mentioned is the need for specific instructions. The customer who had a negative experience recommends being very specific about desired hairstyles. This suggests that there might be a lack of understanding between the stylists and customers, and improvements could be made in terms of communication and ensuring customer satisfaction.
Despite these weaknesses, the overall strengths of Big City Cuts, including skilled stylists, friendly staff, cleanliness, accessibility, and affordability, outweigh the negatives mentioned in the comments. It is important for the salon to address and rectify any issues raised by customers to maintain and improve upon their positive reputation. Overall, Big City Cuts seems to be a popular choice for customers looking for quality haircuts and a friendly salon environment.
Best TL Reviews
I just love this place, and Jamie does a great job cutting my hair. I get many compliments. More importantly, she cuts my very active 3yr ols hair, she is very patient and his hair always looks great.
Fabulous people. Very helpful, knowledgeable about my services. I had a young woman named Jamie. She's a sweetheart! My hair stayed in shape, & eyebrows were perfect! Great ideas for next time. I'll go from palm bay to them!
Have been coming here forever. Started with Jim, and now Therese. She is fantastic and manages my extremely difficult hair (very fine, very straight) without fuss. Everyone there is very friendly and professional. The shop itself is very clean, bright and easily accessible from anywhere. Would recommend in a heartbeat and I've been getting haircuts for over 70 years
Jaime is absolutely amazing! Highly recommended. She listens to what you want but will also give recommendations if you want. She is really nice. Decent pricing as well.
I loved Big City Cuts. I got a hair cut from Teresa and she did a fabulous job. Kathy and her team are very friendly and professional. I recommend you give them a visit. Definitely returning! Great job! Thank you!
I really didn’t want to leave this review because the ladies were nice but I have never left a salon and cried so much. My hair before I walked in was very long (past me elbows) and thick. I knew I needed a trim and I wanted to add some layer. What I got was a botched haircut and now my hair is barley past my shoulders. I had to ask her to stop cutting my hair because she was cutting so much off. I was so devastated I just wanted to get out of the chair and go home she said she gave me “long layers”but not one “layer” is even and my hair is so choppy. I have never been so upset about a haircut and it looks horrible that I unfortunately am going to have to go somewhere else to get the “layers” blended because it looks like a child came and chopped parts of my hair. If you are planning to come here I recommend being very specific
I have used this business to get hair cuts for awhile now. I have always been able to get my hair cut even on short notice. The staff is always friendly and helpful. I highly recommend this business. They do men's cuts also.
We went in to get a hair cut for our 13 year old son very late before they were ready to close, They took him and did not complain, our son's stylist did a fantastic job and it was only $ 5.00 WOW! it was easy to park and quick and the price was right. I am also going to get a cut when the time comes for a trim. The warm up north feel also made it enjoyable.
Big City Cuts Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 09:00 AM - 05:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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