Lush Nail Bar

+1 803-515-4444

2821 North Rd, Orangeburg, SC 29118 United States of America

Open Today: -

Quick Facts About Lush Nail Bar

Lush Nail Bar has a number of strengths based on the comments provided. Firstly, many customers commend the work of Nancy, one of the nail technicians, stating that she does a great job and is sweet and friendly. This indicates that there are skilled and personable staff members at Lush Nail Bar, which is a strength. Additionally, multiple customers express satisfaction with the quality of work done at Lush Nail Bar, noting that their nails turn out neat, nice, and perfect. This consistent high quality of work is another strength of the salon.

Another strength mentioned by customers is the friendly and funny atmosphere of the salon. Customers appreciate the friendly and welcoming environment, making it a positive and enjoyable experience for them. The salon is also praised for its attractive decoration, described as "decorated so pretty." This attention to aesthetics creates a pleasant ambiance and adds to the overall positive experience of customers.

One customer also mentions that Lush Nail Bar takes their time to ensure a good outcome for customers. This indicates that the salon values quality over speed, which can be a strength for customers who prioritize a thorough and detailed nail service.

However, there are also weaknesses that can be identified based on the comments provided. One weakness is the lack of availability and long waiting times. Some customers mention having to wait for extended periods, up to three hours in one case. This can lead to frustration and dissatisfaction among customers. It is also mentioned that the salon only has one technician, which can contribute to long wait times. Another weakness related to availability is the inconsistency in opening hours. Some customers mention that the salon may open late or perhaps not at all. This inconsistency in operating hours can be a significant inconvenience for customers and can result in lost business.

Another weakness highlighted by customers is the poor behavior of some of the staff members. One customer describes a male technician as short-tempered, abrasive, and rude, particularly when customers ask questions. Another customer recounts an experience where the technician refused to do the customer's nails, removed one of her nails, and got rude when she requested to soak them for removal. This poor behavior and lack of professionalism create a negative impression for customers and can lead to a decrease in repeat business.

The lack of skill and attentiveness of some of the technicians is also mentioned as a weakness. One customer shares a negative experience with a female technician who had poor technique and did not properly attend to the customer's feet. This lack of skill and attention to detail can lead to unsatisfactory results and customer dissatisfaction.

Based on the comments provided, it is evident that Lush Nail Bar has strengths in terms of skilled and friendly staff members, high-quality work, a friendly and attractive atmosphere, and a focus on customer satisfaction. However, there are also weaknesses such as long wait times, inconsistency in operating hours, poor behavior from staff members, and lack of skill and attentiveness from some technicians. Addressing these weaknesses, particularly by addressing staffing issues and improving customer service training, could help Lush Nail Bar enhance its overall customer experience and reputation.

Best TL Reviews

I have a been going here for 3 years! Both Nancy and Danny do great nails but Nancy is my main Nail Tech, she is sweet and super friendly! I highly recommend them!

The lady Nancy did a wonderful job on my nails! However, the guy was short tempered and sort of abrasive when customers ask questions. ????To top it off I waited a total of 3 hours to be serviced. Next time, I will go on a weekday.

Came in to get my sister and I nails done and the guy was very rude. First he kept touching me as he was talking then, he told us that he would not do our nails because it’s only two of them inside the salon and the one nail design was too much time. I will never ever come back to this salon.

Came from out of town. I read the reviews and thought “this place would do good work, but there may be a little delay(wait)”.

I took my wife and upon walking inside, We realized there was only one technician (male). We Waited for 20 min, before the technician removed one of her nails and then refused to Actually do her nails. My wife then said “ok” and requested to soak them for removal so that She didn’t have to walk around with some nails on and some off. He then got rude and stayed he just didn’t want to do them. He then called up the next customer.

We didn’t have a good experience.

Wasted 40 mins that We can’t get back...:/

I expect the owner to say “don’t come back”. We don’t plan to. Thanks.

Recommendation:

o get more technicians; especially on weekends and peak hours

o always Maintain your bearing and professionalism when dealing with customers.

o provide a realistic expectation of wait times.

o consider doing an assessment on clients nails who you haven’t done previously

o allow customers to sit and review all colors while waiting instead of standing over a station with no technician.

Literally just left this nail salon and I am extremely pleased! I have been too just about all the nail salons in Orangeburg and I definitely would rate them as the most friendliest and funniest. The salon is decorated so pretty. I would def recommend anyone to try them! They take their time and make sure they are neat and nice. I wanted ombré nails for my birthday and my nails are perfect! Definitely my new go to spot.

The work they do is great! No complaints!

They do not keep the hours posted, they may open late or maybe not at all. I like a business that is dependable. I noticed they had lost a lot of business one morning, while waiting in my car for them to open, but when I mentioned it to him I got yelled about internet warriors and personal business. What is that? Took my business elsewhere.

Just left this salon and I had a young black lady do my nails, she not only does NOT know what she is doing at all but my feet are the EXACT same as when I walked in, it's like she soaked them and that was about all she barely scrubbed my feet, and wasn't paying attention to what she was doing at all. My younger sister got a full set by the man that was working there and he was very attentive and did an AMAZING job but overall my personal experience if she is working I would NOT come back I was so dissatisfied that I didn't even allow her to polish my nails I told her leave them as is with the clear polish and got up, then I was charged $30 and wasn't even going to argue because I will get them redone at a later time

Always great work when I go. In comparison to all of the nail salons around they have the best customer service and take time to actually do your nails. They have chairs to massage and actually care about you. This is the best place to spend your coins because it's worth the price! ????????. I never walk out questioning my nails. #QualityQualityQuality