Your Beauty Supply

+1 816-434-5600

651 SW 2nd St, Lee's Summit, MO 64063 United States of America

Open Today: -

Quick Facts About Your Beauty Supply

Strengths:

1. Excellent Customer Service: Multiple comments mentioned the amazing customer service provided by the staff at Your Beauty Supply place. They were consistently described as friendly, personable, and knowledgeable about their products. This indicates that the staff is well-trained and dedicated to ensuring a positive shopping experience.

2. Wide Variety of Products: Customers praised the store for having a wide range of products, including clothes, wigs, and ethnic hair care and beauty products. This demonstrates that Your Beauty Supply place caters to different customer needs and preferences, making it a one-stop shop for all beauty-related needs.

3. Reasonable Prices: The prices at Your Beauty Supply place were repeatedly mentioned as being reasonable and competitive. This is a significant strength as it attracts customers who may be looking for affordable options without compromising on quality.

4. Black Owned Business: The fact that Your Beauty Supply place is a black-owned business was mentioned in several comments. This can be seen as a strength, particularly for customers who prioritize supporting minority-owned businesses and promoting economic empowerment within their community.

5. Personalized Assistance: Multiple comments emphasized the personalized assistance provided by the owners/staff. They were willing to provide suggestions and advice tailored to individual customers' needs. This enhances the overall shopping experience and gives customers confidence in their purchasing decisions.

6. Price Matching: One comment mentioned that Your Beauty Supply place offers price matching, which is a significant strength. This ensures that customers are getting the best possible deal and encourages them to choose this store over competitors.

Weaknesses:

1. Pricing Errors: One comment mentioned an issue with incorrect prices being charged at the register. This lack of consistency and potential pricing errors tarnish the store's reputation and integrity. It is important for the business to address this issue promptly to regain customer trust.

2. Lack of Availability: One comment mentioned that merchandise is not always readily available. This could be seen as a weakness, as customers might expect a well-stocked store with a wide selection of products. Ensuring consistent availability of products can help improve customer satisfaction.

Overall, Your Beauty Supply place has several strengths, including excellent customer service, a wide variety of products, reasonable prices, being a black-owned business, personalized assistance, and price matching. However, the store needs to address the weaknesses of pricing errors and ensuring consistent availability to further enhance the customer experience.

Best TL Reviews

James and Vanessa are amazing! I visit this beauty supply location seeking hair for my moms 50th birthday and they were very kind and gave great assistance! The prices were reasonable and they had everything I was looking for! When I told him it was my mom’s birthday he kindly told her happy birthday and gave her 10% off our bill! I would for sure come back and recommend this beauty supply store!

This awesome black owned store been going here since I was a little girl and I didn't know that it was the blankenship off of 31st and prospect and I'm sure y'all probably can remember that They had a beauty store front in the shopping centers of 31st and Linwood then they disappeared. Guess what they are now in Lee's Summit they have been there for 4 to 5 years I believe. So come support them and help grow their business. This is a powerful beautiful thing for us to support one another. Their prices are the lowest. The storefront is clean and neat and I got one-on-one customer service. Anybody that came in there got some help and left happy. Believe me they have clothes in there. They have wigs in there. They have everything and I'm going to tell you they are better than most of these hair beauty stores around. ????

My experience was wonderful!

I found exactly what I was looking for. The owners was knowledgeable about product.

This is a BLACK OWNED BUSINESS, that sells ethnic hair care and beauty products.

I pop into this store periodically. I have never really had issues until recently and find that it does an ok job of having merchandise readily available. However, watch your receipts, as they will advertise one price on the item and charge sometimes twice as much at the register. When confronted they give the generic “it must have been a mistake, we can give you a refund” spiel. Integrity is everything to me and this business has proven to lack that!

I can't even imagine shopping anywhere else. Very personable staff. They know their products and will provide suggestions even if the product is the lowest price product in the line. They help you save money don't try to sell you an overpriced product. I'm in here every week, sometimes 2 or 3 times a week. They will also price match, so I'm not sure where the negative reviews are coming from. They will beat any price. Yes, this is black owned.

They were super friendly and black owned, which I love! They had a lot of products and knew their stuff when I asked for suggestions about what would be best for my hair (which is very important for me)! They also offer to order products you want that they don't have and won't charge you for shipping. I have found a new home for buying hair products!

I have no complaints! As soon as I walked in, the owner greeted me and was very helpful and friendly. She treated me like family. The store was neat and organized. I’ve found MY beauty supply store!

Always a great experience! Customer service is excellence, great selection, store is clean and organized, and they are more than willing to order what you need just for that added personal touch.