Quick Facts About Vanesa's Hair Salon
Strengths of Vanesa's Hair Salon:
1. Skill in correcting hair mistakes: One customer mentioned how Vanessa and Erica were able to correct a poor hair job done in another salon. This showcases their expertise and ability to fix hair issues.
2. Excellent balayage technique: Another customer praised the salon's balayage technique, stating that it exceeded their expectations. This highlights the skill and talent of the stylists.
3. Friendly and warm environment: Multiple customers commented on the friendly and welcoming atmosphere of the salon. This indicates that the staff is hospitable and makes customers feel comfortable during their visit.
4. Clean and well-maintained salon: One customer mentioned that the salon is clean, which is essential for creating a professional and hygienic environment.
5. Support of small business: Several customers appreciate the fact that they are supporting a small business by visiting Vanesa's Hair Salon. This can be a motivating factor for customers looking to support local establishments.
Weaknesses of Vanesa's Hair Salon:
1. Complaints about hair treatment product: One customer mentioned that a promised amino acid treatment left their hair smelling horrible even after multiple showers. This raises questions about the effectiveness and quality of the products used in the salon.
2. Negative customer experience: One customer complained about the lack of professionalism, ethics, and respect towards clients in the salon. They mentioned instances of stylists making fun of customers' hair and speaking ill of other clients. This reflects poorly on the salon's customer service and treatment of clients.
3. Limited expertise in certain hair types: One negative review mentioned that the salon does not have knowledge or experience in handling curly or afro hair. This suggests a lack of competency in dealing with specific hair textures, which may limit the salon's ability to cater to a diverse range of customers.
4. Outdated techniques and lack of updates: Another negative comment claimed that the salon does not update its techniques and only relies on outdated knowledge from over 15 years ago. This can be concerning for customers seeking the latest trends and styles in hairdressing.
5. Price increase to compensate for lost customers: One review mentioned that the salon significantly increased its prices in an attempt to recover lost customers. This can be seen as a negative strategy, as it may discourage customers who value affordability.
In conclusion, Vanesa's Hair Salon has several strengths, including their ability to correct hair mistakes, skill in balayage technique, friendly environment, and support of small business. However, the salon has weaknesses in terms of complaints about a specific hair treatment product, negative customer experiences, a lack of expertise in certain hair types, outdated techniques, and a price increase strategy. These weaknesses should be addressed in order to improve the overall customer experience and reputation of the salon.
Best TL Reviews
I came in to fix my hair. Someone else in St Pete did a poor job but Vanessa and Erica corrected it and left my hair so beautiful. My balayage exceeded my expectations and I also love their hair products! They are so friendly, the place is warm, clean and you are supporting a small business if you come which is great! Thank you girls! I’ll be seeing you both soon !
An amino acid was the treatment they did with the promise that my hair would be straight; no frizz and no curls. They claim this product to be free of harmful chemicals, yet my hair has been smelling horrible, even after many vigorous showers. It is false advertising and she should be thankful my mother doesn’t report her to the Department of Consumer Affairs ; especially since my mom contacted her first to let her know how the product did not work as intended.
Erica is a magician!! She’s always on her game and will make sure you leave with hair you didn’t know you could have! She’s well versed in the newest trends and makes sure to understand your hair goals. (And she’s a super cutie and so fun to spend a couple hours in the chair with????❤️????????????♀️)
If you want to get a “real ombré or balayage” come to Vanesa’s salon. I’ve tried a dozen of salons claiming they knew this technique, only to be let down.
The girls here are very talented. They are friendly, knowledgeable and make you feel comfortable. I also tried the eyebrow tinting which was amazing!
If you’re looking for a place that’s reasonably priced, and makes your hair gorgeous then Vanesa’s salon is that place.
Vanessa is one of the best hairdressers in town. She listens to you and understands what your hair truly needs. And the results are always right on.
Her assistant Erica is just as good.
Gracias por ponerme bella, muy profesional me encanto el corte y color de cabello quede muy contenta.
Realizan un excelente trabajo y además te hacen sentir como en familia. Gracias
Ericka is so wonderful an everyone is super nice. Such a great hair stylist and great prices! I would recommend to anyone
Falta de profesionalismo, ética y respeto hacia los clientes. Cuando no pueden arreglar tu cabello, se burlan frente a ti. Hablan mal de los demás clientes delante de ti y harán lo mismo contigo. Los precios se dispararon tratando de recuperar otros 2 clientes perdidos con un solo cliente. No se actualiza, solo hace lo poco que sabe desde hace más de 15 años. Si tienes el pelo rizado o afro no vayas porque no saben nada. El peor lugar que he visitado.
Lack of professionalism, ethics and respect towards clients. When they can't fix your hair, they make fun of it in front of you. They speak ill of other customers in front of you and will do the same to you. Prices skyrocketed trying to win back another two lost customers with just one customer. It does not update, it only does what little it knows from more than 15 years ago. If you have curly hair or afro don't go because they don't know anything. The worst place I have ever visited.
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Sunday | Closed |
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