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Leslie's Hair Salon

+1 224-535-8457
75 Market St #11, Elgin, IL 60123 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Leslie's Hair Salon

Leslie's Hair Salon has received a mix of positive and negative feedback, which provides insights into the strengths and weaknesses of the establishment.
Starting with the strengths, one recurring theme is the skill and expertise of the hairstylists. Multiple customers have praised Juan and Leslie for their ability to understand their clients' needs and provide the desired haircut. This indicates that the stylists at Leslie's Hair Salon have a good understanding of their craft and can deliver results that satisfy their customers.
Additionally, many customers have appreciated the reasonable prices offered by the salon. The affordability of their services makes it accessible to a wider range of customers and is seen as a positive aspect of the salon. Furthermore, the availability of parking and the convenient location close to other establishments like Jewel have been mentioned as positive factors. These aspects make it easier for customers to access the salon and can contribute to a convenient and pleasant experience.
The cleanliness of the salon has also been lauded by customers, highlighting its attention to hygiene and creating a welcoming environment. The friendly staff has been noted as well, indicating that the salon strives to provide good customer service and foster a positive atmosphere.
However, there are also weaknesses that have been expressed in the comments. One customer mentioned that their hair was cut shorter than they had requested and that the stylist didn't understand their specific wishes. This highlights a potential weakness in communication and attentiveness to customer preferences. Additionally, this customer expressed dissatisfaction with the quality of the haircut and the stylist's ability to dry their hair properly. These negative experiences can have a significant impact on customer satisfaction and may result in customers not returning to the salon.
Another negative comment mentions a mistake made by the salon when coloring a customer's hair, resulting in patchy color. The customer felt that the response from the salon was lacking empathy and that they were still charged the full price despite the mistake. This suggests a potential weakness in customer service as well as a lack of accountability and understanding when mistakes occur.
In conclusion, Leslie's Hair Salon has strengths in terms of skilled stylists, reasonable prices, cleanliness, and a convenient location. These aspects contribute to positive experiences for many customers. However, weaknesses in communication, attentiveness to customer preferences, and accountability for mistakes have been highlighted as areas for improvement. By addressing these weaknesses, the salon can enhance its overall customer satisfaction and reputation.


Best TL Reviews

I started coming here after I left my former hairstylist.
Juan knows his craft. He gets me and I get the haircut I need and want. His prices are fair, and he is able to accommodate appointments based on my schedule too. I see him often as I like a super short haircut.
There is plenty of parking and it is also located so close to Jewel and other convenient places around the area. Give it a shot.
I’m absolutely in love with my hair right now. Everything that I asked for and it was done so patiently and with care! Leslie did my hair she was amazing and would highly recommend to anyone! Will definitely be coming back here, just found my new forever hair salon
Prices are reasonable. Salon is clean and everyone is friendly. I have very fine curly hair. Ankita was my stylist and she did a great job. This is my second time at the salon. I will definitely go back for my next haircut.
I’ve been getting my hair cut by Juan for the last year and a half. Always satisfied and he is easy to work with. Highly recommend if you are looking for a quality haircut!
They cut my hair shorter than I asked for! lied saying it will still be super long and past my shoulders but ended up being at my chin I am so mad. ???? really bad quality to, she's not a professional she can't even dry hair good aha!!! she should learn better English because she didn't even understand what I exactly wanted. did a sloppy job, not coming back. ????
I called and was hoping for a haircut soon. This would be my first time going there. I was able to get in quickly, and the stylist LISTENED to what I wanted. I will be going back. I was VERY HAPPY with my cut and the service. The prices were comparable to other places near by.
They absolutely destroyed my hair. I had patches of different colors in my hair, and I still got charged my full price with tears in my eyes right in front of them they charge me full price and refused to admit that they made a mistake they have no empathy, none
We've been there twice and they have done a great job cutting my 7 year old's mixed, curly hair and my straight hair! They are also reasonably priced and have friendly staff.

Leslie's Hair Salon Info

Amenities

Health & safety
  • Appointment required
  • Mask required
  • Staff wear masks
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible seating
Planning
  • Appointments recommended
Payments
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday Closed
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 04:00 PM
Sunday Closed

How to go there

Location