Sumthin Different Barber & Beauty

+1 309-428-9310

1704 3rd Ave, Rock Island, IL 61201 United States of America

Open Today: -

Quick Facts About Sumthin Different Barber & Beauty

Strengths:

1. Positive reviews: The shop has received positive feedback, with customers expressing satisfaction with their haircuts and recommending the place to others. This indicates that the barbers are capable of providing quality services.

2. Professionalism: Several customers have mentioned the professionalism of the barbers. They have been described as friendly, gentle, and quick, which enhances the overall customer experience.

3. Kid-friendly environment: The shop has been praised for being family and kid-friendly. This is an important strength as it attracts customers with young children who may prefer a welcoming and comfortable environment for their kids' haircuts.

4. Convenient location: The shop is described as being easy to find in the downtown area. This is advantageous as it increases visibility and accessibility for customers, making it easier for them to visit.

5. Cleanliness and atmosphere: It has been mentioned that the shop is clean, creating a positive and hygienic atmosphere for customers. A clean and well-maintained environment can contribute to an overall pleasant experience.

Weaknesses:

1. Negative review: One customer had a terrible experience and expressed dissatisfaction with the owner's customer service and the haircut itself. This negative review is concerning as it highlights a lack of skill and poor communication. It is essential for the business to address such issues promptly to maintain a positive reputation.

2. Lack of apology: The dissatisfied customer mentioned that the owner did not offer an apology or show any concern for the poor haircut or the customer's feedback. This lack of empathy can leave a negative impression and may deter potential customers.

3. Argumentative behavior: The dissatisfied customer also mentioned that the owner argued about the quality of the haircut instead of addressing the customer's concerns. Arguing with customers is unprofessional and can damage the reputation of the business.

4. Inconsistent quality: While the majority of customers had positive experiences, there is still a mention of a haircut not meeting expectations. This raises concerns about the consistency of the barbers' skills and their ability to consistently deliver high-quality haircuts.

5. Lack of specialization: The comments do not provide specific information about the expertise or specialization of the barbers. This may limit the shop's appeal to customers who are looking for specialized services or specific hairstyles.

In conclusion, Sumthin Different Barber & Beauty place has several strengths, including positive reviews, professionalism, a kid-friendly environment, a convenient location, and cleanliness. However, there are also weaknesses such as negative reviews, lack of apology and empathy, argumentative behavior, inconsistent quality, and a lack of specialization. These weaknesses highlight areas for improvement that the business should address in order to maintain a positive reputation and attract a larger customer base.

Best TL Reviews

I decided to come here after seeing the good reviews boy do I regret coming here. For one. Not only does The owner "bret"has terrible customer service. He messed my son's hair. Then had the nerve to argue with me about it. He kept saying my son has a bad hair line that's why his hair cut was so trash. Are you serious?. I told him I wish I would've known that he didn't know what he was doing before he started cutting his hair. His words were " I admit I could've done a better job cleaning him up" With a smirk on his face. Smh . The whole experience was just terrible ( including the hair cut )arguing with a customer because your skills are not up to par is not the way to go buddy. The line up didn't even look like it was lined up nor did he " clean it up" afterwards. The look on my son's face when we left made me so upset. It's like he killed his self esteem. Smh. No apology nothing. All he wanted was the money. My son and I both expressed how terrible his haircut was and how we felt about it but he didn't care. Thanks alot " bret" ! I will NeVeR Ever ever be returning to this barber shop again! Yes. That haircut was definitely "something different" ( terribly different) ???? If I could give 0 stars I would.

Great experience! I go here for a haircut ????. Best ???? ever!! Very recommended.... Much love

Brenton did a great job on my son’s hair.

I'm from out of town and decided to give them a try. Calvin gave the best haircut I've ever had. If you're looking for a legit barbershop without any gimmicks, this is the place to go. Very clean, super professional barbers, and great conversation. I highly recommend and will be back!

Brought my nephews in for a haircut and was very pleased with the end result. Definitely a very friendly environment and kid friendly. Great atmosphere and very easy to find in the downtown area.. Strongly recommend and the nephews will bee repeat customers.

I took my 2 year old son here today to get his first haircut, my son was a little bit wild while he was getting it done, but his barber Von was very gentle and quick with him and he ended up still having a nice haircut. All the guys there were very friendly and professional. I will definitely be back :).

Great place. Family and kid friendly.

Great Barbers for all age groups. Great community and atmosphere. My regular stop (updated23)

I went to something different beauty and Barbershop on November 24th 2021 it was my 1st time ever going to this particular Barbershop and I was pleasantly surprised at the professionalism by the Barber that I had which I'm sure all of the barbers are equally professional and know their job my particular barber's name was Brent and I must say Living here in Illinois it was nice for me to find a good Barber seeing as how I've only lived in the area since July of 2021. So I would like to say thank you for being their for me.