Quick Facts About Family Nails
Family Nails is a popular salon that has received a majority of positive reviews from its customers. It offers a range of nail services including manicures, pedicures, and nail art. The salon is described as being clean and attractive, with friendly and professional staff.
One of the strengths of Family Nails is the quality of the service provided. Many customers mention that the technicians do an amazing job and pay attention to every detail. This indicates that the salon has skilled and experienced staff who strive for excellence. Customers appreciate the thoroughness of the services and the attention given to their specific requests. The salon also seems to have a good variety of options, allowing customers to choose from simple and elegant nails to more elaborate nail art designs.
Another strength highlighted by customers is the professionalism and friendliness of the staff. The owners are described as being young professionals who are welcoming and inviting. This creates a positive atmosphere in the salon, making customers feel comfortable and valued. The friendly personalities of the staff also contribute to an enjoyable experience for customers, as they mention having fun while getting their nails done.
The salon's ability to accommodate both appointments and walk-ins is seen as a strength by customers. While making an appointment is recommended, it is mentioned that even walk-ins do not have to wait for long periods. This indicates that the salon manages its schedule efficiently, ensuring that they can accommodate customers who prefer to make last-minute visits. The ability to handle walk-ins without significant delays is appreciated by customers who value their time.
Family Nails is also commended for its consistency in delivering excellent service. Several customers mention that they have been going to the salon for many years and have always been satisfied with the results. This suggests that the salon maintains a high level of quality over time, which is an important factor for customer loyalty.
However, there are a few weaknesses mentioned by some customers. One customer mentioned their dissatisfaction with being handed off to a different technician after making an appointment with a specific nail technician. This suggests a lack of consistency in the salon's scheduling or a failure to communicate appointments effectively. Ensuring that customers receive the service they specifically requested can help improve customer satisfaction.
Another weakness mentioned is related to nail technician turnover. One customer expressed dissatisfaction with receiving unsatisfactory service from a new technician after building a relationship with a specific technician. This indicates that the salon may have a higher turnover rate among its staff, leading to inconsistencies in the quality of service provided. Maintaining a stable and experienced team of technicians can help address this issue.
In conclusion, Family Nails is a salon with many strengths that contribute to its positive reputation. The quality of service, professionalism of staff, ability to accommodate appointments and walk-ins, and consistency in delivering excellent service are all strengths that have been highlighted by customers. However, weaknesses such as inconsistent scheduling and nail technician turnover have been mentioned by some customers and should be addressed to further improve customer satisfaction. Overall, Family Nails seems to be a popular choice for customers seeking nail services in Highlands County.
Best TL Reviews
This place is amazing! I had a deluxe pedicure & got a full set, it was a great experience all around. I wish I knew the name of the nail tech I had.She was great. Thank you.
Sadly, I'm moving out of state and will miss this salon. The young owners are very professional and inviting. All their technicians do a great job! I've learned to make an appointment is best but on some days walk-ins don't wait long. Worth the wait!
A big big yes for this place!!!! Such great attention to every detail and very thorough!!! I visit many nail shops around FL and many are great but this experience blew me away!!!! Terrific!!!! Nails were simple for an event with a pop of sparkly... cuz.... me ????
Have been going here 6+ years and they have done amazing every time.
I've been going here since I moved to Sebring and I'm not a fan of making appointments for a particular person to do my nails and get handed off to the new person to do my nails unsatisfactory I ended having to go to another salon that same hour to fix my nails. I've got no problem with Q and I make my appointment with her and I'm not happy when I'm handed off to just any one else new !!!
Family nails is a nice business. Quite pretty and workers are friendly. I got a manicure and pedicure with Elliana gave me a great pedi. She paid extra attention to details. The mani was terrific. At the last minute I asked for a French mani and she did a great job. I will be back and ask for Elliana!????
They were great !!! Fun personalities and finished in great timing so we could get to an appt. Thank you for wonderful service & 100% come back.
By far the best nail salon in highlands county!! I’ve been searching around but never had a good experience!!! I like nail art and the places I’ve been to had told me the can but it was always a sloppy job till Yesterday ❤️ I do recommend if you want great costumer service and perfect nails go there
Their the best in town!!!
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Family Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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