Soft Touch Nail And Spa

+1 603-671-7067

334 Central St, Franklin, NH 03235 United States of America

Open Today: -

Quick Facts About Soft Touch Nail And Spa

Soft Touch Nail And Spa has several strengths that have been highlighted in the comments. One of the strengths is the skill and attention to detail of the male nail technicians. They are praised for taking the time to ensure that all nail tips are the same size, resulting in a consistent and aesthetically pleasing finish. Additionally, the dip powder service is highly recommended, with customers stating that their nails become invincible and last for weeks. This shows that the technicians at Soft Touch Nail And Spa have expertise in applying dip powder and have achieved great results for customers.

Another strength mentioned in the comments is the cozy and clean environment of the salon. Customers appreciate the pleasant ambiance and feel welcomed when they visit. This is important for creating a comfortable and relaxing experience for customers. Additionally, some customers mention that they feel like family when they visit, indicating that the staff at Soft Touch Nail And Spa provide a warm and friendly atmosphere.

Furthermore, the comment that highlights a positive experience with Helen, one of the nail technicians, speaks to the consistently excellent work done by her. The customer praises her as a perfectionist and is always happy with the results when Helen does her nails. This demonstrates the skill and talent of Helen as well as the high standard of work provided by Soft Touch Nail And Spa.

On the other hand, there are a few weaknesses that have been identified in the comments. One weakness mentioned is the inconsistency in the quality of work among the female technicians. Some customers have experienced variation in the results depending on who does their nails. This suggests a lack of consistency in training or standards among the technicians and could lead to uneven experiences for customers.

Another weakness identified is the relatively high prices at Soft Touch Nail And Spa. Some customers felt that the prices were on the expensive side, indicating that the salon might not be the most affordable option for everyone. This could potentially deter price-conscious customers from choosing Soft Touch Nail And Spa over other nail salons in the area.

Additionally, one customer mentioned feeling unwelcome and uncomfortable in the atmosphere of the salon. They describe a lack of warmth and silence among the employees, which contrasts with their usual experience at another salon. This indicates a potential weakness in the customer service and hospitality provided by Soft Touch Nail And Spa.

Lastly, a negative comment highlighted issues with the pricing and service quality. The customer mentioned being charged extra for certain requests and feeling dissatisfied with the result. They also mentioned bleeding during the service, which raises concerns about the techniques and attention to customer comfort at Soft Touch Nail And Spa.

In conclusion, Soft Touch Nail And Spa has strengths in terms of skilled male technicians, a cozy and clean environment, and praise for specific nail technicians like Helen. However, there are weaknesses in the inconsistency of work quality among the female technicians, high prices, and potential customer service and comfort issues. These strengths and weaknesses should be taken into consideration when evaluating Soft Touch Nail And Spa as a potential nail salon option.

Best TL Reviews

The guys do a great job with your nails. They take the time to make sure all your nail tips are the same size!! The ladies are not always consistent with the quality of their work. Prices are a bit high. The place is clean and cozy.

I have been coming to this place since day 1. It’s gorgeous in there and they make you feel like family. I always get the dip powder on my real nails usually every 3 weeks. My nails are literally invincible. I also bring my daughter and friends for pedicures. Helen does my nails and you can’t help but love her and her perfectionist work! I’ve had them done by other people there and always happy!

I was on my way to solar nails like I normally do to get my fill done and they were closed I didn't realize it was so late in the day it was 7:00 p.m. so I Google's other local nail salons and soft touch nail appeared I called and asked if they could squeeze me in really quick and first I'm assuming it was the owner cuz it was a male said no and then he asked if I could come the next day which sadly I couldn't today was the only day I could do anything due to having someone watch my children and he ended up talking to another person unsure of what he said he ended up responding on the phone that I could come in ASAP because they were closing and that it would take me which I was very surprised I did have to wait about 15 minutes but I was seeing and my nails looked great the lady taught me some stuff about nails and she got it done in a timely fashion. I do like how my nails came out but I'm not so sure if I like the atmosphere it didn't seem so welcoming like my normal place solar nails and that's what I really look forward to because I only have so much time for myself and feeling welcomed is really a good thing and I think it was not just me but many others there was like four other ladies and it was just dead silence ???? for a while.

I highly recommend Soft Touch Nails. It's clean, relaxing and very friendly. I absolutely Love Helen, I see her every time I go. She's precise, perfection and fast does a Beautiful job. Everyone there is very friendly . Wouldn't go anywhere else.????

Helen does an amazing job doing nails! She’s your lady for any / all kinds of nail art you can think of!

Great pedi & only place my husband will go to have his pedi Helen always teases him about what color of polish he woul like.

full set, charged extra for only

wanting a design on 2 out out of 10 nails. lady said she wouldn’t have charged me if i wanted designs on all my fingers. what??? tried to convince me to get a different design, then charged extra when i declined. also charger extra for a certain white color. also charger extra for how long it took. ended up being 95$ for a simple french tip set w/ a design on each hand. please don’t come here. also they made me bleed on 3 fingers

I have been going to Soft Touch since they opened and was pleased with my mani/ pedi.

My recent trip was disappointing and the worst nail job I’ve had. My thumb was cut (bleeding)

and my nails were cut to short and badly shaped. Most of the employees are not friendly and after this, I will not return

Michele