Quick Facts About Big W Barber Shop
Big W Barber Shop has a number of strengths that make it a popular choice among customers. One of the key strengths is the friendly and professional staff. Multiple comments mention how nice the barbers are and how they do a good job. The positive comments about the staff indicate that they are skilled at their craft and provide excellent service to their customers. This is further supported by a comment stating that someone has been going to their preferred barber at Big W Barber Shop for four years and always walks out with a clean and crisp cut. This shows that the barbers have built a loyal customer base through their expertise and quality work.
Another strength of Big W Barber Shop is the short wait time. One comment specifically highlights the short wait time, indicating that customers do not have to spend a long time waiting for their turn. Short wait times are highly valued by customers, as it allows them to get their haircut efficiently and not have to waste too much time waiting around. This can be a big advantage for Big W Barber Shop in attracting customers who are looking for a quick and convenient experience.
Additionally, Big W Barber Shop is commended for its clean and well-maintained facility. This is evident from a comment stating that the place is clean. A clean environment is important in a barbershop as it contributes to a positive overall experience for customers. A clean and tidy space creates a sense of professionalism and hygiene, allowing customers to feel comfortable and reassured that they are in a clean environment.
Furthermore, multiple comments express gratitude and satisfaction towards specific barbers at Big W Barber Shop. These comments highlight the personalized and attentive service provided by these barbers. One comment specifically thanks Gabriela for her sweet and thorough haircut for a little boy. This indicates that the barbers at Big W Barber Shop take the time and effort to listen to their customers' needs and provide them with a tailored haircut experience. This personalized touch can greatly enhance customer satisfaction and loyalty.
However, there are also some weaknesses that have been identified by customers. One weakness is the inconsistency in delivering customer requests. One comment describes a negative experience where the barber did not follow the specific instructions given, resulting in an unsatisfactory haircut. This indicates a lack of attention to detail and failure to meet customer expectations. Inconsistent service can be a major drawback for customers as it erodes trust and confidence in the barbershop's ability to deliver the desired results.
Another weakness mentioned is the poor customer service provided by certain barbers. One comment describes an incident where the barber was in a terrible mood, talked on the phone during the haircut, and provided subpar service. This indicates a lack of professionalism and a disregard for customer satisfaction. Poor customer service can significantly impact the overall experience and deter customers from returning.
Furthermore, some customers have expressed dissatisfaction with the pricing at Big W Barber Shop. One comment mentions that the prices have gone up, leading the customer to look for an alternative barbershop. This indicates that price increases can be a deterrent for customers, especially if they feel that the quality of service does not justify the higher cost. It is important for barbershops to strike a balance between pricing and quality to ensure customer satisfaction.
In conclusion, Big W Barber Shop has several strengths, including a friendly and professional staff, short wait times, a clean facility, and personalized service. These strengths contribute to positive customer experiences and build customer loyalty. However, weaknesses such as inconsistent service, poor customer service, and potentially high prices have been identified. Addressing these weaknesses will be crucial for Big W Barber Shop to maintain and attract a satisfied customer base.
Best TL Reviews
Guys are nice And do the job well.
However, I came today around 3:30 and the lady sat me down. I specifically told her I wanted a high fade to a 1 on the side, then I said 5 on the top. She gave me 5 on top and 1 throughout the whole side instead of a fade. I asked her if she can please give me the high fade I asked for and then she went on a rant to me stating what I was asking for wasn't a fade. Which doesn't make any sense because it is. Then she proceeded to give me a skin fade throughout the whole side of my hair leaving just a 5 on top and skin on the sides. Not what I asked for at all but I just sucked it up and left with a terrible haircut that I need to fix next week.
To top it off during the haircut she was talking to her coworker about how she's in a terrible mood and she was talking on the phone in the beginning of cutting my hair. I don't think she's fit to be giving haircuts nor has a good customer service attitude.
Today was my first time and a big thank you to Gabriels she was really sweet and took her time cutting my little boy hair
EXCELLENT SERVICE
STAFF IS FRIENDLY
SHORT WAIT TIME
CLEAN PLACE
* think you Gabriela you are awesome
KEEP IN MIND THIS PLACE IS CASH ONLY
I Always walk out with a clean crisp cut check out my bro Adam he has giving me cuts for the last 4 years
Their prices have gone up. I'll be looking for another place to go.
Great place, Barbers are professional.
This was my barbershop up until my birthday this year(feb 22). The lady with the strong accent is an absolute joke, I told her it was my birthday and she proceeded to give me the most painful and worst haircut I have ever had. If you go here avoid the weird lady with a strong accent, I feel like she intentionally gave me a terrible haircut. For the whole day i had visible scratches all over my head.
Best Barber Shop in Chino.. They always give a perfect cut .. price is good also..
Thanks Rudy ..
Favorite barbershop around. Everyone is friendly and they all do a great job. Bring cash
Big W Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 09:00 AM - 03:30 PM |
| Sunday | Closed |
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