Quick Facts About Ocean nails & spa
Strengths:
1. Good quality work: Several customers mentioned that they were happy with the quality of the services provided at Ocean Nails & Spa. They specifically mentioned that their gel manicures lasted for a long time without any signs of peeling.
2. Attention to detail: One customer mentioned that her manicurist at Ocean Nails & Spa was attentive and showed her different designs. This suggests that the staff pays attention to the customers' preferences and provides personalized service.
3. Gentle and sweet staff: A customer expressed her gratitude towards the ladies who helped her, stating that they were sweet and gentle. This indicates that the staff is friendly and provides a comfortable experience for the customers.
4. Skilled nail technicians: A customer mentioned that Linda, one of the manicurists at Ocean Nails & Spa, did a great job with her short nails. The customer appreciated Linda's skill in making the gel tips look natural.
Weaknesses:
1. Rough and painful service: One customer had a negative experience where the manicurist was rough, manhandled her hands and arms, and caused her fingers to bleed. This highlights a lack of professionalism and proper care during the service.
2. Rude and dismissive attitude: The same customer mentioned that the manicurist was rude, dismissive, and rolled his eyes at her. This indicates poor customer service, where the staff is disrespectful towards customers.
3. Inconsistent pricing: A customer mentioned that Ocean Nails & Spa does not have consistent pricing for their services. This lack of transparency and consistency in pricing can lead to confusion and dissatisfaction among customers.
4. Overcharging and hidden charges: Another customer complained about being overcharged and not being informed about additional charges. This suggests a lack of transparency and could lead to customers feeling cheated or misled.
5. Lack of professionalism: A customer mentioned that her manicurist was on her phone throughout the service, indicating a lack of professionalism and attention to the customer's needs.
In conclusion, Ocean Nails & Spa has strengths in terms of good quality work, attention to detail, and friendly staff. However, they have weaknesses in terms of rough and painful service, rude staff, inconsistent pricing, overcharging, and a lack of professionalism. It is important for the salon to address these weaknesses to improve customer satisfaction and reputation.
Best TL Reviews
I went to this place under the impression that they were very very good. No. The man that did my nails was so incredible rough. Manhandled my hands and arms the entire time, usually in a painful way, he filed off the skin on my finger causing me to bleed, and didn’t sanitize or wipe the blood off the file I’m assuming gets used on everyone.
He was rude dismissive and very huffy the entire time, and also rolled his eyes at me countless times.
On top of all this, the DAY AFTER I got them done, my nail snapped in half while I was simply texting.
I hope to receive a full or partial refund along with a new nail for all this, but I have very low expectations.
If I could, this place would be a zero.
I have seen many other reviews complaining about a man being tough, and many others complaining that their nails fell off way too fast. I do not recommend this place.
I want a refund! 65$ for nothing!
I was so incredibly happy with their work!!! They were all really sweet and gentle. I was recommend by a coworker and I'm grateful for it. Thank you so much to the ladies who helped me today! I'm excited to come back. :) Btw what I got done was a gel extension removal and reapplication plus a gel pedicure.
I did a UV gel tip and I’ve gotten this service done so many times around the Bergen county area and no one does it right for short nails. What I mean by this is they usually put so much gel, they make the nail look fat and not natural. When I say something the manicurist usually blames it on my nail bed and I just let it go. Fortunately, I found Linda at ocean nails and spa and did not have to endure terrible treatment. As my manicurist and she not only listened to what I asked for but she did such quality work (pictures below). I recognize the hard work and quality she put in to make sure the set came out the way I would have liked. She was able to do the full set in a hour with no mistakes. If she can make short nails look this good an natural, imagine longer? Thank you Linda!
Edit- just adding another picture of Linda’s work. The only negative thing I have to say is the pricing is never consistent. 6 months ago UV gel French was $75. Now it is $80 (for the style I requested in the second instance)
I asked and requested for a $38 pedicure per their menu and they charged me $58 dollars. That’s a one and done for me. Be careful when you review your receipt and bank account from here!!
Gel Manicure, ellas roban a sus clientas, cobran de más y no dicen al momento de hacer el servicio que todo es adicional. Fui por un Manicure en gel de 28 dólares y termine pagando 41 dólares por una línea en esmalte con escarcha, son unos ladrones. Cobran por todo y no dicen y al final se encuentra uno con la sorpresa del precio doble.
Ocean nails & spa is always my first choice. Very nice service and good quality. Recommend!!!!!!!!!!
The worst place ever !! The whole time I was ther thru a man and pedi the manicurist was on her phone!! Cut my cuticles and one bleed!! Do not go there they do not care!! And charge 3.00 is u use use a credit card!!! Beware!!!!
I have been here a few times. They do a good job. I was there with my daughter a week ago for gel manicure and after a week the manicure is still on my nails, no signs of peeling. My daughter's manicurist was so attentive and showed her some designs. Very intuitive lady, I dont know her name. Great job!
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Ocean nails & spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:30 PM |
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