One Stop Salon

+1 309-764-9620

4500 16th St # 142, Moline, IL 61265 United States of America

Open Today: -

Quick Facts About One Stop Salon

One Stop Salon has both strengths and weaknesses based on the comments provided. In terms of strengths, some recurring positive comments include the salon's ability to listen to customers' requests and produce desired designs, colors, and lengths. Many customers also express that their nails last a long time after getting them done at One Stop Salon. Additionally, some specific employees, such as Jessica and Steven, receive particular praise for their excellent services. Another strength mentioned is the salon's ability to consistently deliver a fantastic job, as indicated by a customer who has been going to One Stop Salon since it opened.

However, the salon also has several weaknesses that are highlighted in the comments. One recurring issue is the rushed service that some customers experienced during their visits. This is seen in the comment where a customer mentions how their last visit was rushed, resulting in sloppy gel polish application and an awful nail shape. The rushed service can be seen as a weakness, as it indicates a lack of attention to detail and overall customer satisfaction.

Sanitation is another weakness mentioned by a customer, who claims that the salon does not take proper precautions for the sanitation of workstations and does not wash hands between customers. This lack of hygiene practices can be highly concerning for customers, posing potential health risks and making them reluctant to return.

Another weakness is the salon's scheduling policy, as mentioned by a customer. They state that if customers miss an appointment, they are not allowed to book another one, making it extremely inconvenient for those who may have unforeseen circumstances causing them to miss appointments. This inflexible policy can discourage customers from visiting the salon and may lead them to seek services elsewhere.

In terms of specific experiences, some customers express dissatisfaction with the level of service provided by certain employees. One customer mentions that their manicure was sloppy, and when they requested a change, they were met with snarkiness and rudeness from the employee. This indicates a lack of professionalism and customer service skills, which can be seen as a weakness for the salon.

Another negative experience involved a customer taking their daughter for a pedicure and experiencing rude treatment from the employee. The customer states that the pedicure only consisted of lotion and toenail polish, and when they asked for a simple design, they were laughed at and denied. This negative experience reflects poorly on the salon's customer service and can deter potential customers from visiting.

Finally, one customer mentions that while the salon provides excellent service, the employees lack interpersonal skills. They note that the nail technician barely spoke to them during their visit. This lack of personal interaction can make the salon experience feel impersonal and less enjoyable for customers.

In conclusion, One Stop Salon has strengths in terms of delivering desired designs, colors, and lengths, as well as providing long-lasting results. However, the salon has weaknesses in terms of rushed service, sanitation practices, inflexible scheduling, and negative experiences with some employees. These weaknesses can impact customer satisfaction and deter potential customers from choosing One Stop Salon as their preferred salon.

Best TL Reviews

The most rushed service ever on last visit, the first couple of times were wonderful.My last visit was rushed, the gel polish was sloppy not covering all of the nail and the shape was awful. I had to smooth the edges because they were rough. And they may have a clean salon but take no precaution for sanitation of the work station and not washing hands between customers I will never use them again ; and also their scheduling is strange if you missed an appointment your not allowed to book one out. Extremely inconvenient

One Stop Salon is AMAZING!!! They never fail to make my experience spectacular; they listen very well and do the best to duplicate what design/color/length that you want! My nails last a very long time there and they take their time while doing them. Jessica is one of the best along with her husband Steven! Those are my #1 recommendations :) They are very very busy on the weekend and it is best to book an appointment; during the week is less busy! Give it a try!

Emily does a fabulous job!

I normally have had good experiences here. I decided right before she was going to start my manicure that I wanted to do the dip powder and was told no, that she was going to continue with the gel. I got the french tip and it was so sloppy that I had to have the toes re done. She was snarky and rude when she re did them. To top it off I paid more than my friend who had more expensive services! I will NEVER be back.

Terrible experience! Took my daughter for the first time. The lady was completely rude to us. Our pedicures consist of lotion and toe nail polish. I ask for a simple design on my big toe and was laughed at and told no. I will not be going back and a waste of 35 dollars!????

Great as usual! I have gone to One Stop Salon since they opened and have always gotten a fantastic job done!

I had some lady that was blind or something. She left old paint on and put ittle specs glitter from the previous person getting her nails done in my French manicure with acrylic gel fake nails, grinded my real nail down where it hurt baaaaddd! Sorry, but I walked out without them finishing. She was super rude! I had them trimmed down and she left them sharp! Ugh! Just mad right now. She wasn't going to smooth my nails out. She got rude and told me she didn't see anything wrong with them. They were all uneven and the color was all over that was supposed to be the clear part. I strongly believe a 2 year old could have done a better job. Never will I recommend this place to anyone! U would stay away as far as you can! Dirty place.

The people there do an amazing job, however they aren't very personable. I don't think the nail tech said more than two sentences to me the whole time I was there.