Quick Facts About Fringe Hair Lounge
Fringe Hair Lounge, based on the comments provided, has a mix of strengths and weaknesses. Let's analyze them further:
Strengths:
1. Skilled and Experienced Stylist: Amanda, one of the stylists at Fringe Hair Lounge, is highly praised for her skills and has consistently delivered excellent results for one customer. She has successfully achieved various hair colors and styles, resulting in the longest and healthiest hair the customer has ever had.
2. Customer Service and Flexibility: Amanda has shown care and concern for her clients' satisfaction. She works around their busy schedules and ensures that they are happy with the results, indicating good customer service and flexibility.
Weaknesses:
1. Inaccurate Pricing: One customer mentioned a situation where they received a quote for a certain price but were charged more in the middle of the work. This inconsistency in pricing can lead to dissatisfaction and distrust in the salon.
2. Poor Communication and Appointment Handling: Another customer mentioned a negative experience where they had an appointment scheduled but received no notification of its cancellation. This lack of communication reflects poorly on the salon and inconveniences customers, leading to frustration and disappointment.
3. Inconsistent Level of Skill: A customer who had their hair cut by an unnamed stylist expressed regret and stated that their hair had barely grown back due to the numerous layers. This suggests a lack of skill or inconsistency in providing quality haircuts.
4. Dissatisfied with Hair Results: Multiple customers expressed dissatisfaction with the final results of their hair. In one case, a customer wanted to darken their hair by one shade but ended up with hair dyed nearly black. Additionally, another customer mentioned that their daughter's attempt to lighten her hair ended up making it darker instead. These experiences indicate a lack of attention to customer preferences and potential errors in hair coloring techniques.
5. Lack of Empathy and Respect: A customer mentioned feeling unsympathetic treatment from Amanda when their hair color request was not met, leading to a negative experience. Additionally, another customer stated they felt disrespected when their stylist delayed their appointment without apology or explanation. These incidents reflect a lack of empathy and respect towards customers.
Additional Weaknesses:
1. Negative Review: A customer stated that Fringe Hair Lounge is not worth the money or time, implying a lack of satisfactory services provided.
2. Poor Coloring and Haircut: Lastly, another customer expressed disappointment with both the color results and haircut quality, suggesting a lack of competence in these areas.
In conclusion, Fringe Hair Lounge has strengths in terms of a skilled and experienced stylist, as well as a reputation for providing good customer service and flexibility. However, there are several weaknesses, including inaccurate pricing, poor communication and appointment handling, inconsistencies in skill levels, dissatisfaction with hair results, lack of empathy and respect, and negative reviews. These weaknesses should be addressed and improved upon to enhance customer satisfaction and maintain a positive reputation in the salon industry.
Best TL Reviews
My hair stylist is Amanda and she has been my only stylist since 2016. No matter what color I have wanted to go; from blond balayage, to fire red, auburn brown, and back to darker brown for simplicity for my budget, she has always achieved the best results for my hair. My hair is the longest and healthiest it has been in my life. She always works around my busy schedule, and has always shown care and concern for my satisfaction as her client. I get my hair done by her every month as my own self care and I will happily spend for her services as she continues to care for my beautiful hair!!!!
First time ever we got a quote for a certain price. the middle of the work they said we had to charge you more. I was mad but I went ahead and paid it. The second time we made appointment for January 24, 2023. At 3pm my daughter was so excited to get her hair done. Went to the place and there’s no one there. Not one single phone call to let us know they had to cancel. My daughter is upset. I am upset because I wasted the gas going down there.
I can’t remember her name but she said her family owned a watermelon stand here in hemet. She cut my hair in so many layers it has barely grown back. I ran out of that place and still regret going there. Update her name started with a B, I found her card ripped up.
Anyway stay clear
It's amazing shop and the people there are so sweet!!
I'm so disappointed with Amanda ( hair dresser). I asked her to darken my hair a shade darker and she dyed my hair nearly black. Plus she was so unsympathetcic. I'll never go there again!
I had an appointment at 2 with Amanda. She came out to the seating area to tell me it’s gonna be 25 min cause she booked someone the same time as me. And didn’t even apologize. I got the vibe where they just didn’t care about there customers and gave an “oh well” attitude. After ten min I left. Maybe I’ll find another salon with more respect.
Don't waste your money and time
Unless dippity do and pin curls are the skills you need...tsk tsk....color didn't go through the hair and haircut was eh...wish I made a whole different choice in a salon...
My daughter went in and wanted to lighten her blonde hair. The results were just the opposite, her hair ended up darker then when she started. The stylist
(If you can call her that) told her it was lighter, she didn’t turn her around till she was all done to look in the mirror, plus she didn’t even get all the brown color off of her face along her hairline! I can’t believe she charged my daughter, (I think her name is Amber) don’t go to this place!
Fringe Hair Lounge Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 01:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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