Beauty Brows Threading Salon & Spa

+1 571-697-9490

830 Commercial St SE, Salem, OR 97302 United States of America

Open Today: Closed

Quick Facts About Beauty Brows Threading Salon & Spa

Beauty Brows Threading Salon & Spa has many strengths based on the comments provided. Firstly, customers repeatedly mention the positive experience they had with the service. Clients expressed their satisfaction with the threading, lashes, and brow treatments they received. They specifically mention how pleased they were with the results, emphasizing that they have become regular customers as a result.

The salon is praised for its excellent customer service. Bhawana, the esthetician, is highlighted as being attentive, aiming to please, and responding to every request. This personalized approach to customer service is likely to create a strong bond with clients, making them feel valued and appreciated. The salon's friendly atmosphere is also mentioned as being calm and relaxing, contributing to an overall enjoyable experience for customers.

Another strength of Beauty Brows Threading Salon & Spa is Bhawana's expertise and professionalism. Multiple comments commend her for the quality of her work and how she ensures her treatments are as gentle and pain-free as possible. This expertise is cited in relation to threading, lash lifts, and brow tinting, indicating a wide range of skills and knowledge in various treatments.

Clients appreciate the attention to detail and the ability to enhance their natural beauty. Numerous individuals mention that they were thrilled with their brows and lashes after their appointments. The consistent positive results indicate a high level of skill and expertise in the services provided.

Although Beauty Brows Threading Salon & Spa has many strengths, some weaknesses were also mentioned by customers. One customer felt that aspects of the customer service could be improved. Specifically, the esthetician mentioned their lip hair multiple times, which made the customer feel offended and self-conscious. While this may have been unintentional, it shows a lack of sensitivity and awareness of body image issues that some customers may have.

Another weakness mentioned is that a customer with sensitive skin experienced a negative reaction to the lash lift chemicals used. They experienced discomfort and burning, both during and after the appointment. While their lashes looked good, the negative experience outweighed the positive results for this particular customer. This highlights the importance of considering different skin types and potential allergies when providing services.

Although these weaknesses were mentioned, it is worth noting that they were expressed by only a small number of customers and are not representative of the majority of experiences at Beauty Brows Threading Salon & Spa. The overall satisfaction and positive feedback from the majority of customers indicate that the salon's strengths outweigh these weaknesses. However, in order to provide the best possible experience for all customers, it would be beneficial for the salon to address these areas of improvement in customer service and consider the needs of individuals with sensitive skin.

Best TL Reviews

The first time I visited, I was a walk in and she recommended a full face threading. It was the best recommendation ever. She fixed me up and I love the way my skin felt afterwards. Recently I visited for my third time. I plan to become a regular customers. By the Bhawan- she really aim to please and will respond to every request. Stop by and let her enhance your beauty- you wont regret it.

I became a regular after my first appointment! The service is always amazing and I’m never disappointed with my brows. I also got my first tint here, and I haven’t stopped since. I highly recommend this salon and I promise you won’t be disappointed.

I love coming to Beauty Brows! I’m consistently happy with the results and appreciate Bhawana’s great service. The atmosphere is always calm and relaxing. Definitely worth it!

I liked Bhawana and how she did my lashes and brows but there were aspects of the customer service that could be improved upon, namely, her mentioning that my lip is super hairy with long hairs more than once after I politely declined a lip threading service. Im half Mexican and I've had to learn how to embrace my body hair as an adult after being bullied for it as a kid, and her mentioning it more than once made me feel a bit offended and self conscious. Im sure she didn't mean offense but regardless its a bit of a sore subject for me and could be for others.

My sensitive skin also reacted very poorly to her lash lift chemicals, making my eyes burn during the appointment, burning for 5 hours afterwards, and burning my eyes when I got my lashes wet the next day. On the plus side, they looked really good!

Again, I like my lashes and brows but it was an uncomfortable experience for me. Just being honest I in no way want to hurt her business. Her services are still worth trying if you don't have sensitive skin or have body hair as a sore subject for you. Unfortunately, I will not be returning but it is so great that my experience is in the minority and she has so many regulars.????

The girl was so nice. It was my first time getting my brows done and they look so great. Will definitely come here everytime now

I went in to get eyebrow threading (3rd time), and I had a very good experience! It did not take long, and I felt very comfortable. My eyebrows also look much better and clean now. Thank you very much! ❤️

I did my brow threading and lash lift here this weekend with Bhawana. She was super professional and easy going. I loved her work, she was very gentle during the threading and made it hurt as little as possible. I will definitely be visiting her again.

I went here to get my eyebrows threaded and tinted for my baby shower. I was a bit apprehensive as it was my first time and I like natural looking brows. Well...Bhawana exceeded my expectations and did an absolutely fabulous job. I'll definitely be back. Highly recommend this place.