Quick Facts About Nails Design
Nails Design place has several strengths and weaknesses based on the comments provided.
Strengths:
1. Excellent customer service: One commenter mentions receiving excellent customer service. This implies that the staff at Nails Design place is friendly and attentive to customers' needs, which is a positive aspect of the salon.
2. Skillful nail technicians: Multiple comments praise the nail technicians at Nails Design place for their expertise and efficiency. Trang is mentioned for her great nail art skills, and Nick is commended for doing acrylic fills quickly and well, with long-lasting results. This indicates that the salon has skilled professionals who deliver high-quality nail services.
3. Sanitization and hygiene practices: A satisfied customer mentions that the salon sanitizes everything and ensures that everyone wears a mask and washes their hands upon entry. This indicates that Nails Design place prioritizes cleanliness and the safety of its customers and staff, which is particularly important in a nail salon environment.
4. Variety of colors and techniques: Another positive aspect of Nails Design place is the wide range of colors, nail polish types, and techniques available. Customers appreciate having options like liquid gel, powder gel, and different nail art techniques, which overall enhances their experience at the salon.
Weaknesses:
1. Inconsistent cleanliness: One customer mentions being concerned about the cleanliness of the pedicure tub and the lack of liners being used. This indicates a potential weakness in the salon's cleaning practices. Ensuring a high level of cleanliness and adhering to industry standards is crucial for maintaining customer satisfaction and safety.
2. Incomplete service: A negative comment mentions that the customer's big toe was not fully painted, resulting in an uneven application. This points out a weakness in the attention to detail and quality control at Nails Design place. Consistently providing complete and even nail services is vital for customer satisfaction.
3. Inadequate sterilization procedures: One dissatisfied customer expresses dissatisfaction with the lack of proper sterilization procedures at the salon. They mention that instruments were not in sterile bags, and the pedicure tub was not properly cleaned. This is a significant weakness as proper sterilization procedures are crucial in preventing the spread of infections and maintaining a safe environment for clients.
4. Mask policy controversy: A customer complains about being required to wear a mask despite having a medical exemption. This highlights a potential weakness in how the salon handles its mask policy. While it is essential for businesses to prioritize the safety of their customers and staff, it is also important to address and accommodate valid medical exceptions appropriately to ensure a positive customer experience.
In conclusion, Nails Design place has several strengths such as excellent customer service, skillful nail technicians, good sanitization practices, and a variety of options for customers. However, there are also weaknesses in inconsistent cleanliness, incomplete services, inadequate sterilization procedures, and a potentially controversial mask policy. Addressing these weaknesses would be crucial for Nails Design place to improve customer satisfaction and maintain a positive reputation in the industry.
Best TL Reviews
I’m in town for a short period of time and desperately needed my nails done! I came here and received excellent customer services as well as great service! I don’t like how they don’t really clean the pedicure tub or use the liners but I still had a great experience despite that concern.
Very nice staff. Trang does great nail art. Nick does my acrylic fills and he is very good and quick! And they last for 4+ weeks. Love going here. They sanitize everything and make sure everyone wears a mask and washes their hands when they come in.
Great little salon. Right next to Lobster Lady restaurant. Very good job! Large variety of colors and nail polish types and techniques. Liquid gel, powder gel etc. I did a liquid gel mani and pedi. Great application!
They have very cute chair for kids pedi. Taking my granddaughter there for sure!
You need reservations and mask when you come in.
Recommend!
Amazing service and staff! While visiting from Charleston, SC, I got my usual: American gel mani & pedi! They did it prettier than I'm used to! Oh so natural! Love!!!
I had my toe cut pretty bad and my polish is very chunks and uneven. I didn’t get my whole big toe painted part of it was completely missed.
Just had a pedicure at Nail Design. Unfortunately I was not happy with the Sterilization procedure. Instruments were not in a sterile bag The pedicure tub was not cleaned after my pedicure they just filled it up with the water and the next person sat down ,would definitely not recommend that place for a manicure or a pedicure.
Thank you to the wonderful people here that did a beautiful job on my nails!!! I appreciate everything they look fantastic and they feel amazing!!!! ???????????????????????? I came in with some funky nails that needed a good fixing and walked out with perfect nails!
I had to walkout today because the wanted to make me wear a mask even though I have a medical exemption. Last Thanksgiving I had covid and could not be with family. I also had it one more two months later just a lot milder. My doctor told me not wear a mask because I have two auto immune issues and breathing in your own body waste makes it 17% weaker. Like it or not this is America and Cape Coral is the most conservative part of Florida. No mask mandate. For all of you that want to keep your freedoms stay away from this place. For those of you that think it is helping, please do your own research. Do not listen to main stream media that is not telling the truth. They are all bought & paid for. It is very easy to find once you look for it. I just moved here and this is the closets nail salon to me and they just lost $60-$80 every two weeks for the rest of my life. I hope others will join in and stick up for our freedom. Boycott. There are other nail salons in Cape Coral that may prefer but don't make you wear a mask.
Place Pictures
Nails Design Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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