Quick Facts About Nails N Spa
Nails N Spa place has received both positive and negative feedback from customers, which allows us to analyze its strengths and weaknesses.
One of the main strengths of Nails N Spa is the high quality of work done by Mei, one of their nail technicians. One customer mentions that Mei consistently delivers beautiful nail designs that can last for at least a month. This speaks to the skill and expertise of Mei in creating intricate designs such as marble, gold flakes, nail tips, and the smoke effect. The fact that this customer expresses their love and adoration for Mei and recommends her to others highlights the positive experience and satisfaction they have had with her work. Additionally, the affordability of the treatments is mentioned as a positive aspect, with customers stating that the prices are reasonable and that they have had both expensive and inexpensive treatments. This suggests that Nails N Spa offers a wide range of options to accommodate different budgets.
The cleanliness and friendliness of the employees is another strength of Nails N Spa. Multiple customers mention that the establishment is clean and that the employees are friendly. This enhances the overall experience, making customers feel comfortable and welcomed. The professionalism of the employees is highlighted by a customer who had a positive experience with Mi, a new nail technician who did an amazing job and was friendly. These positive interactions with the employees contribute to the overall satisfaction and recommendation of the salon.
On the other hand, there are some weaknesses mentioned in the comments. One customer expresses disappointment with a pedicure, stating that it was the worst they have ever had in terms of quality and appearance. This negative review specifically mentions that all the steps were included but were done poorly, resulting in an embarrassing paint job with visible errors. This indicates a lack of attention to detail and expertise in accomplishing a basic pedicure. Additionally, a negative comment is made about a specific nail technician, referring to her as a young Mexican girl with a horrific attitude and lacking experience. This highlights a weakness in terms of inconsistent customer service and the need for improvement in professionalism.
Another weakness mentioned by a customer is the lack of availability of certain nail polish options. Although this may seem like a minor issue, it can lead to customer dissatisfaction if they are unable to get the specific polish they desire. This suggests that Nails N Spa may need to expand their polish collection to meet the preferences and demands of their customers.
Furthermore, there is a complaint regarding unprofessional and disrespectful behavior towards a pregnant customer. The customer mentions that the woman on the phone was rude and refused to provide the general manager's contact information promptly. This type of behavior reflects poorly on Nails N Spa's customer service and can result in customers feeling undervalued and mistreated.
In conclusion, Nails N Spa has several strengths that contribute to its positive reputation, such as the high-quality work of certain nail technicians, reasonable prices, cleanliness, and friendly staff. However, there are also weaknesses indicated by some customers, including inconsistent service, poor attention to detail, limited polish options, and instances of unprofessional behavior. Addressing these weaknesses and ensuring consistent quality and professionalism can further enhance the overall customer experience and reputation of Nails N Spa.
Best TL Reviews
I love them I highly recommend. I go in everyrime! Mei is the one that does my nails! I never left unsatisfied she does beautiful work and they stay on for at least a month❤️ she's done marble, gold flakes, nail tips, smoke affect and so much more on my hands I always leave her a tip and constantly tell my family and friends of her. Really affordable as well most expensive I had was $80 most cheap was $35 so you understand her low prices!! I love and adore her so much!!!! ( she did so well! I got them a little more rounded from me beingclumsy)
The young Mexican girl with the long hair had such a horrific attitude! Entitled little b*tch is all i can say! Plus she needs a whole lot more experience to be able to have such an overwhelming unpleasant disposition. Smh
Lots of employees work there and they are good at their jobs. My hands and feet feel great!!! And look super cute! Also got my eyebrows and lip waxed. I feel super pampered! ????
I have had many pedicures from many places and in many different states. The pedicure I received at this establishment was by far the worst in quality and appearance that I have ever had. I did only get the basic package and all the steps were included but done very poorly. And, the actual paint job (even after me addressing and the lady fixing a couple obvious errors) is embarrassing (see pic to see lines and poor quality of work). I would not return. We had several in our party and only one left with a highly positive experience.
I really love them,, the Atmosphere is great too.. I just wish they would have had the polish that I wanted,, but its all good..
Always very friendly. Also clean. Went again today and had a full set done. Always went to Lisa and she isn't there anymore. So went to Mi. She is so friendly and does an amazing job! Highly recommend her. When I walked in I was greeted and felt welcome!
My pregnant girlfriend went in for her appointment and was told she'd have to wait. She ended up having to wait an hour and not have time to get them done. I called the store to find out what was going on and the extremely rude and unprofessional woman on the phone who was also supposed to take care of my girl told me to get my facts straight that I don't know what I'm talking about. When I asked for the general managers phone number she told me she'd have to get it but ill have to wait an hour for it. Her name was something like aidee. Never seen such an unprofessional and downright disrespectful individual
Overall satisfied with my nails. I didn't catch the name of the girl that did my nails but she was so nice.
Place Pictures
Nails N Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
9. Status Men
10. Pure Nails & Spa
15. NAIL MAX SPA