Quick Facts About Precious Nails
Precious Nails place has received both positive and negative feedback from its customers. In order to assess the strengths and weaknesses of the salon, we will analyze the comments provided.
Starting with the positive comments, it is evident that Precious Nails place has a number of strengths. One customer mentions that they were able to make a last-minute appointment and were pleased with the speedy service. This indicates that the salon is able to accommodate customers even with limited notice and can provide efficient service. Additionally, another customer, who identifies as male and transgender, feels that the staff at Precious Nails place were great to them and that they love their nails. This suggests that the salon has a welcoming and inclusive environment, making it a safe space for customers from various backgrounds.
Another strength of the salon is mentioned by a customer who had a dip manicure and pedicure done. They state that the service was done safely and professionally, indicating that the salon takes proper hygiene and sanitation measures. This is further supported by another customer who mentions that the staff always use new and sanitized tools, which are opened in front of the customers. These practices ensure the safety and well-being of the customers, which is a crucial strength for any salon.
Moreover, several customers praise the salon for the excellent job they do. One customer mentions that the salon takes their time and never rushes, indicating that the staff pays attention to detail and ensures a thorough job. Additionally, another customer mentions that they always go over pricing at the time of service, which shows transparency and helps customers make informed decisions. Furthermore, a long-time customer states that they have never had their cuticles cut too far or experienced any burns from the tools used, implying that the salon employs skilled and experienced technicians who prioritize customer satisfaction.
As for the weaknesses of Precious Nails place, there are a few areas that need improvement. One customer mentions that they felt rushed during their pedicure and did not receive the foot rub/leg rub experience that they enjoy. This indicates a lack of attention to customer preferences and desires for a relaxing experience. Another customer shares a similar experience and states that they had to ask for a foot rub, which highlights a failure on the part of the staff to meet customer expectations.
Additionally, a customer mentions that during a previous visit, they left with blood on them as a result of the staff scraping too hard. This indicates a lack of skill or experience in handling tools and performing services, which can potentially lead to customer discomfort and dissatisfaction. Furthermore, another customer states that when they asked about the missing foot rub, the staff gaslit them and made them feel like they were wrong for mentioning it. This suggests a lack of good customer service and a failure to address and rectify concerns in a professional manner.
Lastly, one customer mentions that the salon can be expensive for the services provided. While this might be subjective, it suggests that the pricing at Precious Nails place may not be perceived as reasonable by all customers.
In conclusion, Precious Nails place has several strengths, including the ability to accommodate last-minute appointments, a welcoming environment, and a focus on hygiene and sanitation. The salon also receives praise for their attention to detail, transparency with pricing, and skilled technicians. However, there are areas that require improvement, such as providing a more relaxing experience, addressing customer concerns professionally, and avoiding any discomfort or dissatisfaction during services. Additionally, the salon may need to review its pricing to ensure it aligns with customer expectations. By addressing these weaknesses, Precious Nails place can further enhance its strengths and provide an exemplary experience to its customers.
Best TL Reviews
Went there for a pedicure with French paint. It took the young man a total of 10 minutes start to finish. No base coat, no polish on my toes except for white tip and top coat. Had to ask if he would remove ingrown nails. I thought it was expensive for what I got.
Made a last minute appointment and they were so speedy and my nails came out beautiful!
I'm male & Transgender & they were great to me & I love my nails.
First and foremost, my toes look fine. The color is pretty - not a fan of the shape but they grow quickly.
That said, the experience wasn't great. I felt rushed - which normally i'm all about getting in and getting out but not without the foot rub/leg rub experience. That's the whole reason I go to get pedicures. This is second time this place has made it a less than relaxing experience as far as pedicures go. The first time I left with blood on me from them scrapping too hard. This time I Ieft with no foot rub and barely any leg rub which is my FAVORITE Part and really the only reason I get pedicures. To make it worse, when I addressed the fact that I didn't get a foot rub, the lady announced that she had given me a foot rub. She had barely slapped lotion on my legs WHILE my feet were still under the lamp. But gaslit me and said she had done it and had all of their staff thinking she had done it as well. It almost made me feel like I was wrong for having said anything. She offered to do it but it was past the point of making it right and would have been completely awkward to sit back down and have someone rub your feet when you just announced they didn't do the work.
I had a gift certificate this time from my kiddos and husband for mothers day and thought I would give them a second chance but I won't be back now. It was embarrassing and I felt weird even having to ask for a foot rub while getting a pedicure.
I'm not picky but do expect a foot rub when I pay or use a gift card for a pedicure.
-C
Went to this salon while on vacation and was very pleased. Had dip manicure and pedicure and it was done safely and professionally. Great to find a place like this when not at home.
Very friendly staff. They always use new and sanitized tools which are opened in front on you. They take their time and never rush. Excellent job every time!
This is the only place I go to have my nails done. Great service even when they are super busy. Very nice nail techs. They always go over pricing at the time of service. I decided to add a manicure and before they began they gave me the total price. They have never cut my cuticles far enough to make them bleed and I have never felt a burn from the dremel tool. They always fit me in even when I come in later than usual. Definitely 100% recommend!!
I have been going to this salon as a regular for over five years. Hands down the best salon. I moved out of Charlestown and continue to the make the drive even though it is out of my way. The color selection is large but more important they do good work and the salon is clean! I wish they would open a salon in Jeffersonville!
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Precious Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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