Quick Facts About SND Signature Cuts & Salon
SND Signature Cuts & Salon has both strengths and weaknesses based on the comments provided. Let's analyze them:
Strengths:
1. Professionalism: Many customers mentioned that SND Signature Cuts & Salon is a professional establishment, which indicates that the staff is trained and knowledgeable in their craft.
2. Friendly and approachable staff: The barbers and hairstylists are described as friendly and approachable, creating a welcoming atmosphere for customers.
3. Excellent customer service: Numerous comments highlight the superb customer service provided by SND Signature Cuts & Salon. This indicates that the staff is attentive to customers' needs and goes above and beyond to satisfy them.
4. Skilled hairdressers and stylists: Despite some negative experiences, multiple comments praise the hairdressers and stylists for their abilities. This suggests that the staff at SND Signature Cuts & Salon have expertise in their respective areas.
Weaknesses:
1. Uninviting look to new customers: One comment mentions that new customers might receive an uninviting look upon entering the salon. This suggests that the staff may not possess the best customer service skills, especially towards newcomers.
2. Inconsistent customer service: While overall customer service is praised, some comments mention that the male side of the salon provides better customer service compared to the female side. This inconsistency implies that there might be a lack of standardization in service quality.
3. Unsatisfactory service from certain staff members: Two specific staff members, Stephanie (Dreadlock Stylist) and a barber with dreadlocks and a heavy Jamaican accent, received negative feedback for their services. The negative experiences include issues with styling versatility, poor communication, and improper haircuts. These instances reflect a lack of skill or professionalism among these specific staff members.
4. Price discrepancies: One comment mentions being charged for a full blow dry that was not properly executed. This implies that there might be inconsistencies in pricing or a lack of transparency regarding service charges.
5. Lack of attention to detail: A customer complained about the barber not having a light enough touch and not achieving a clean and straight hairline. This indicates a lack of attention to detail and precision in the barber's work.
In conclusion, SND Signature Cuts & Salon has strengths in terms of professionalism, friendly staff, excellent customer service, and overall skills of the hairdressers and stylists. However, there are weaknesses concerning the uninviting treatment of new customers, inconsistencies in customer service, unsatisfactory service from certain staff members, price discrepancies, and a lack of attention to detail. These areas for improvement should be addressed by the salon in order to enhance the overall customer experience.
Best TL Reviews
This is one of the most professional establishments ever. Every barber is friemdly and approachable. Will never let anyone else cut me or my children's hair
Excellent place superb customer service. I recommend this shop to all
I HAVE MIXED FEELINGS ABOUT THIS PLACE. WHEN YOU WALK IN YOU GET THAT LOOK.. UNINVITING LOOK... Almost as who are you and what are you doing here. I ma guessing if you are a new customer you will get that look because they don;t know you. I don't think its a right way to conduct business. They have good hairdressers but bad customer service the male side is a bit better.
SND....They Are Amazing!!!
Let me be specific Shelly (Hairstylist) , Sammy (Barber) and Sasha (NailTech)....
Great Job...Great Customer Care Service....
Very disappointed with the service I received from the Loctian ( Stephanie,Dreadlock Stlyist) there, she has no range or versatility with styling,pricey and then to make matters worst I expressed that i did not like how my hair looked and she told me....I need to hurry and show her what's wrong because she has another client....I did not beg for my hair to br groomed..paying my money like everyone else...I was so upset by her words..she will never get another chance to do my hair....
Really bad experience with a barber with dreads and heavy Jaimaican accent. Mistook my hair for lawn and mowed instead of cutting. Three times had to tell him his touch was not light enough, to which he responded my skin was sensitive. The product was nothing to which I am accustomed--the taper didn't look tapered and the front hairline was not straight and clean despite the barber's constant tinkering. This dude is not a value-add to this shop and perhaps should not be cutting hair at all.
If I could give this place a zero I would. He lady that did my hair does not know how to cut and trim long curly hair. Do not go here. The lady barely dried my hair yet check charged me for a full blow dry. Terrible place. On my way to get a real hair cut now at a better Salon that know what they are doing.
I've been going to this ship, for year to get my eyebrows shaped up.
The salon was really great. My hair feels wonderful even on the second day.Lovely,bubbly stylists that i would definitely trust again. Be seeing you soon.
SND Signature Cuts & Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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