Hero image

Infuse Salon

+1 574-825-2449
129 Orpha Dr, Middlebury, IN 46540 United States of America
Open Today: -

Quick Facts About Infuse Salon

Infuse Salon, based on the comments provided, has both strengths and weaknesses that can be evaluated. It is important to analyze both positive and negative experiences in order to get a comprehensive view of the salon.
Starting with the strengths, many customers mentioned the friendly and welcoming atmosphere of the salon. They appreciate the warm and inviting environment that makes them feel comfortable and at home. The positive experience is also attributed to the staff's professionalism, with specific mentions of stylists like Kim and Jennifer who provide excellent service. The salon is well-maintained, ensuring a clean and tidy space for customers. Appointments run on time, indicating efficiency and respect for customers' schedules. Additionally, Natasha, a massage therapist, receives praise for her expertise and knowledge in different massage therapies.
Furthermore, several customers express their loyalty, with one stating that they have been going to Infuse for three years and have never had a negative experience. This signifies a consistent and reliable experience that has kept customers coming back.
On the other hand, there are some weaknesses that need to be addressed. One customer had a negative experience with a stylist named Jill. They were unhappy with the result of their hair color and felt that their specific requests were not met. The lack of blending and excessive breakage caused disappointment. The customer also mentioned that they felt rushed during the appointment and that their stylist was not careful when brushing their bleached hair. This negative experience made them hesitant to return and potentially risk further damage.
Another aspect that can be seen as a weakness is the lack of reviews and information on some stylists, such as Jill. This customer specifically mentioned that they only found one review on Jill before their appointment, which limited their ability to make an informed decision. Having more comprehensive information about all the stylists in the salon could help customers choose a stylist that aligns with their expectations.
In conclusion, Infuse Salon has several strengths that include a friendly atmosphere, professional staff, cleanliness, efficiency, and loyal customers. However, there are also weaknesses such as negative experiences with certain stylists and limited information available for customers to make informed choices. By addressing these weaknesses and focusing on providing consistent and satisfactory experiences for every customer, Infuse Salon can further enhance its strengths and reputation.


Best TL Reviews

Honestly I feel bad leaving this review but I have never been more unhappy with my hair before. I paid $180 including tip and my hair was nothing like what I wanted. I went to Jill who was nothing but kind which is why I feel awful about this, but there was only one review that talked about her on here and I wouldn't want someone else to experience the same thing I am.
If I can find a way to include photos to show what I wanted and what I got, I will.
Here is the background info: I haven't colored or cut my hair in around four years so this isn't a case of me constantly coloring and damaging my hair. I asked for a slightly lighter shade than my own hair, kind of a honey tone and just sparingly throughout to add some dimension done in a bayalage fashion so not up to the root of my hair but I wanted a few face framing highlights.
My hair is literally mostly blonde up to my root & I have lines of demarcation, there is very little actual blending of the highlight with my hair & a LOT of it broke off. If I can include pictures I will show you how bad it is.
She knew I wasn't happy with it at the time, but I was always raised to tip & so I said hopefully I would like it later but really I was scared to let her mess with it more because when she brushed it out after it had processed large amounts of my hair were coming out and she was not being careful brushing it out at all.
I'm not a hair dresser but I have heard your hair is most sensitive when wet and she was just ripping through my freshly bleached hair, it was a 2000's slim shady blonde not even remotely close to a honey that was only slightly lighter than my natural color and I didn't want spend another $20-$30 toning it and it coming out even worse or more damaged than it was.
I paid and left and when I was in good lighting only noticed more and more that was wrong with it as time passed and then I felt bad and didn't want to leave any negative feedback, but I wouldn't wish what I have on anyone else.
I included a picture of my hair before this as well for reference.
This place has a lot of people cutting hair all day. Salon has a great atmosphere. Men's haircut is usually $20-$25.00.
Kim is amazing! She did wonders with my crazy locks
Omg I love this salon. I've had an appointment with nearly everyone there and they are all so nice and personable. I can't say enough nice things about this place. Love it.
Jennifer is fantastic as a stylist. She is personable and professional. The salon is always clean, service is top-notch, and appointments run on time. I highly recommend Jennifer and this salon in Middlebury.
Natasha Vandendriessche is absolutely skilled in what she does. If you are looking to book a massage you will want to contact Natasha immediately. She knows all the different types of massage therapy, deep tissue, swedish, sports massage, she adds extra massage therapy tools into her standard massages so that you get the most out of your experience, and receive the best healing throughout your body. You will not find a massage therapist more knowledgeable in her field than Natasha.
I have been going to Infuse for three years and I have never had anything but an excellent experience. I have seen 3 stylists and they’ve all done a fantastic job. Everyone who works there is also pleasant even when they aren’t at work.
I feel blessed to be able to go to this salon.
This is the best salon I know. Everyone welcomes you makes you feel right at home. Love my hair every time I get it done. Thanks to Kim. Just a great place to relax & be pampered. If your not going here give it a try you won't want any other place.

Infuse Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Planning
  • Appointment required
  • Appointments recommended