Anna Nails

+1 636-561-4115

9965 Winghaven Blvd, O'Fallon, MO 63368 United States of America

Open Today: -

Quick Facts About Anna Nails

Anna Nails place has received a mix of positive and negative comments, highlighting both its strengths and weaknesses. In this analysis, we will delve into these comments to gain a comprehensive understanding of the salon.

Starting with the positive comments, Anna is highly praised for her expertise and ability to fix poorly done nails from another salon. This demonstrates her skill and attention to detail, which is an important strength of the salon. Additionally, the salon is described as clean, neat, organized, and friendly, indicating a high standard of cleanliness and a welcoming atmosphere. The fact that the commenter has already scheduled their next appointment also suggests a level of customer satisfaction and loyalty.

Another positive comment commends Anna for her humor and personalized nail color selection. This highlights the positive customer experience that the salon provides, making it a comfortable and enjoyable environment for clients. The commenter also mentions returning to the salon, indicating their satisfaction and likelihood of becoming a repeat customer.

The salon is further praised for its excellent service, cleanliness, and convenience. The commenter mentions the few times they have been to the salon and their intention to return and recommend it to others. This indicates a positive overall experience and a high likelihood of customer retention and positive word-of-mouth referrals. The recommendation to make an appointment due to the salon's business suggests popularity and demand, which can be seen as a strength.

Leah, one of the nail technicians at Anna Nails place, is specifically mentioned for doing a beautiful job with the commenter's nails and pedicure. This demonstrates the salon's ability to consistently deliver satisfactory results and maintain a high standard of service. The commenter expresses pride in their nails and mentions showing them off to friends, indicating a level of satisfaction that can contribute to positive word-of-mouth promotion for the salon.

Moving on to the negative comments, one customer expresses disappointment in their dip manicure, stating that it only lasted two days before chipping and breaking. This indicates a potential weakness in the salon's application or technique for this particular service. While the owner is credited for being nice, the overall rating is only 2 stars, suggesting that the quality of the service did not meet the customer's expectations.

There is another negative comment from a customer who had a bad experience with acrylic nails. The commenter mentions receiving messy French nails instead of the requested red-tipped acrylics. They also mention poor attention to detail, with the technician using her own nails to clean off excess polish. The commenter expresses embarrassment and dissatisfaction with the result, leading to a negative word-of-mouth effect as their friends were laughing at their nails. This critique highlights a weakness in the salon's ability to accurately fulfill customer requests and deliver satisfactory results, as well as potential hygiene concerns.

Overall, Anna Nails place has received positive feedback regarding its expertise, cleanliness, friendliness, and overall customer experience. These strengths contribute to customer satisfaction, loyalty, and positive word-of-mouth referrals. However, the negative comments point out weaknesses in the salon's ability to consistently deliver satisfactory results, particularly in specific services such as dip manicures and acrylic nails. There are also concerns regarding attention to detail and hygiene. These weaknesses should be addressed in order to improve the salon's overall reputation and customer satisfaction.

Best TL Reviews

Anna is amazing! She fixed my poorly done nails from a previous salon I went to and now they look beautiful! I would highly recommend this salon, clean, neat, organized, & friendly. I will definitely return(already have my next appointment scheduled). Thank you Anna!!

I’ve been getting dip for 3+ years at other salons and never had this happen to me. My manicure lasted two days before starting to chip and break. Very disappointing. Only giving 2 stars because the owner was very nice.

Had an amazing experience with Anna herself ❤ She had me laughing the whole time and I let her pick the color of pink and red and she doubled up and made a unique color of her own and of course kept my one nail pink request lol. Will def be back to my new favorite.

This salon is very nice and I have had excellent service in the few times I have been. I will definitely go back and recommend it to others. It is conveniently located and very clean.

I would recommend having an appointment because they are busy.

Leah always does a beautiful job with my nails & pedicure! I am always very proud of how my nails look when I leave here & I show them off to all my friends! Thank you Leah for doing such an excellent job for me!

Linda????

I went there for acrylic nails with red tips as 1st picture. And I got this messy French nails. I showed her picture and asked her to make a curve. But she didn’t, and was cleaning nail polish with her nails. She didn’t even even cleaned up after. Even my husband also noticed messy nails at home. My friends were laughing at my nails.???? I had very bad day. I paid 50$ for this. ???? I won’t go back.

Wanted to thank you for such a wonderful experience. It was so nice to be treated so well. Not only do my nails & toes look beautiful but the staff was so friendly, the shop & equipment was very clean, they made sure to sanitize in between each client & had lots of colors to choose from. Best experience in a nail salon I’ve ever had. I’ve already scheduled my next appointment in two weeks & plan to tell all my friends & family about them.

Wonderful Experience! I will definitely be coming back!