Quick Facts About C & K Nails
C & K Nails Place is a nail salon that appears to have both strengths and weaknesses, as indicated by the comments. In order to analyze this further, let's examine each aspect in detail:
1. Service Quality:
One commenter mentioned that the service at C & K Nails Place was rushed and the technician was rude. The customer felt dissatisfied with the service and even had to fix the shape of their nails themselves. On the other hand, another customer had a positive experience with their dip manicure and mentioned that their nails turned out great. This indicates that the quality of service at C & K Nails Place may vary depending on the technician handling the service.
Strength: Positive experiences with dip manicure and attractive nail results.
Weakness: Inconsistent service quality, rushed and rude service experience.
2. Gel Polish Pushiness:
Some customers expressed their dissatisfaction with the salon's insistence on using gel polish. One customer mentioned that they felt pressured into paying more for gel polish during their initial visit and found it difficult to remove at home. When they returned for a regular manicure, they felt that the technician rushed the service and tried to convince them that regular polish looked bad. This suggests that the salon may prioritize upselling gel polish to customers, possibly at the expense of their preferences and satisfaction.
Strength: Unknown.
Weakness: Pushy sales tactics related to gel polish, dissatisfaction with regular polish service.
3. Customer Treatment:
There are mixed comments about the way customers are treated at C & K Nails Place. One commenter complained about the salon's attitude towards black people, stating that they were met with rudeness. Additionally, the customer mentioned that they felt uncomfortable due to the behavior of one male employee who seemed distracted and spoke loudly in a foreign language. On the other hand, another customer appreciated how they were treated and felt comfortable during their visit.
Strength: Positive experiences with customer treatment.
Weakness: Allegations of racial bias, rude behavior, discomfort caused by an employee's behavior.
4. Timeliness:
A common issue highlighted by some customers is the salon's long waiting times. One customer mentioned waiting for two hours despite having scheduled an appointment. Another customer complained that they were made to wait for an hour with their feet soaking before the service began. These experiences reflect a lack of punctuality and organization in the salon, leading to customer dissatisfaction.
Strength: Unknown.
Weakness: Lengthy wait times, appointments not being honored.
5. Pricing Disparity:
A customer felt that they were overcharged compared to a white customer who received the same service. This suggests that there may be disparities in pricing based on the customer's race. This behavior can lead to a sense of unfairness and discrimination, making it important for the salon to address these concerns.
Strength: Unknown.
Weakness: Alleged racial pricing discrimination.
In conclusion, while C & K Nails Place has some strengths such as positive nail outcomes and friendly customer treatment, there are several weaknesses that need attention. These weaknesses include inconsistent service quality, pushy sales tactics related to gel polish, allegations of racial bias, discomfort caused by an employee's behavior, lengthy wait times, and potential racial pricing discrimination. In order to address these weaknesses and improve overall customer satisfaction, it is crucial for the management of C & K Nails Place to address these concerns and implement necessary changes.
Best TL Reviews
They lady was very rude and rushed on my nails I wanted to leave a good tip today hoping for the best service but ended up getting opposite I even ended up have to fix the shape myself. I didn’t even get the nails I wanted.
Seriously the best Dip Manicure I’ve ever had done. My toes turned out pretty great too. I will be back.
They are pushy with the gel! I 1st time I went for a regular mani/pedi the got me for $120 because of gel polish. This is a hustle and I respect that but gel is hard to remove at home. So I went back to remove the gel and get a basic manicure. I’m a very busy mom. I rarely get time so these trips are only a treat. I normally paint my own ????????..I could tell they were annoyed I didn’t want gel! So this lady purposely rushed, slapped on regular polish and tried to convince me it looked bad because it wasn’t gel polish! Just put a sign up that says, we only use gel polish! This inflation got people losing their minds..Never again!
I don’t think they’re crazy about black people seriously very rude and just overall blah but my nails are cute. Won’t be going back though. Waited 2 hrs also when I scheduled a appointment! One guy can’t do nails bc he’s too busy looking at everyone a** that come in and leave lol whole time speaking in their language laughing loudly like I thought this was a time for relaxation!
overall very sweet staff and a lovely experience <3 it took a little bit before they got to me, but i think it was bc they had less ppl working, which u completely understand. i highly recommend this salon!
Made me feel very comfortable they were very nice. And the way my grand daughter and I were treated very nice and our nails are beautiful thank you we will be coming back
Never again! Went in for a pedicure and they had my daughter and I 3sitting in the chair with my feet soaking for an hour. They would sit customers knowing it would be awhile before they could get to them. I guess that's there way of making sure you don't leave.
I made an appointment, so when I arrive one employee was finishing there client ,so when he summoned for me he seemed annoyed when I put my feet in the water it was freezing cold and I told him but because he was on the phone he walked away later comming to drain the water out he started the pedicure very sloppy and hurried he charged me 45 dollars which I've only ever paid 30 for the same thing I have receipts ,but when a white girl walked in for the same service he was happy and talking to her saying hi baby how you doing , I feel like I could of saved my 45 dollars and let my 12 year old paint my nails this is why I drive 35 minutes away to get my feet and nails serviced not to mention I recorded the whole transaction/ interaction except when I paid . So I will be contacting BBB
Place Pictures
C & K Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
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Location
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