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Roxy's Beauty Salon

+1 801-364-1958
57 S 900 W, Salt Lake City, UT 84104 United States of America
Open Today: 11:00 AM - 08:00 PM

Quick Facts About Roxy's Beauty Salon

Roxy's Beauty Salon has both strengths and weaknesses based on the comments provided. Let's analyze each point to get a clear understanding of the salon's strengths and weaknesses.
Strengths: 1. Skilled and Talented Staff: People mentioned that Tony, one of the workers at Roxy's Beauty Salon, is exceptional at his job. This implies that the staff members are skilled and talented, which is a significant strength for a beauty salon.
2. Friendly and Amazing Vibe: Multiple commenters loved the friendly and amazing vibe of the salon. The staff made them feel welcome and provided a positive experience. This indicates that the atmosphere at Roxy's Beauty Salon is inviting and pleasant.
3. Clean and Detailed: Another positive aspect mentioned by customers is the cleanliness and attention to detail maintained by the staff. This shows that Roxy's Beauty Salon takes hygiene seriously, creating a clean and organized environment for customers.
4. Good Customer Service: The staff members are described as friendly, attentive, and accommodating. Customers mentioned feeling heard and valued, which indicates that Roxy's Beauty Salon excels in customer service.
5. Trustworthy and Consistent: One customer mentioned that Roxy, the owner of the salon, always listens to their requests and delivers the desired haircut consistently. This implies that the salon can be trusted to meet customer expectations and provide consistent results.
6. Positive Experience for Children: A customer stated that Roxy made both them and their daughter feel welcome and created a fun experience. This indicates that the salon is child-friendly and can create a positive experience for young customers.
Weaknesses: 1. Judgmental and Stuck-up Behavior: One customer had a negative experience with Roxy, mentioning that she seemed stuck-up and judgmental. This behavior can be off-putting and create a negative impression of the salon.
2. Inconsistent Service and Long Wait Times: A customer expressed dissatisfaction with the service, stating that they had to wait longer than expected and their haircut did not match their request. This suggests that there might be inconsistencies in service quality at Roxy's Beauty Salon, leading to customer dissatisfaction.
3. Overcharging: Another customer complained about being charged double the regular price for their service. Overcharging customers can lead to dissatisfaction and a loss of trust in the salon.
In conclusion, Roxy's Beauty Salon has several strengths such as skilled and friendly staff, a clean and detailed environment, good customer service, consistent results, and a positive experience for children. However, there are also weaknesses including judgmental behavior, inconsistent service, long wait times, and instances of overcharging. It is important for the salon to address these weaknesses and strive for improvement in order to maintain a positive reputation and ensure customer satisfaction.


Best TL Reviews

Tony es el mejor. Fue larga la espera pero es fin de semana así q es razonable. Muy bien
I love the place,the people are amazing and friendly.They defenally made my day with their vibe.Cant wait to go back in yo my next hair and nail appointment.
Lots of good friends work there they keep things clean and are very detailed.
The lady named roxy is very stuck up and thinks she’s all that that plastic surgery really shows what money can do to a person she’s very judgy and I did not like the hairstyle the people working there should be more respectful
Friendly staff. I got my hair did over here and I love did❤️❤️❤️
Un servicio excelete, desde que entre me atendieron.
Muy mal servicio , te dicen a una hora y resulta que tienes que esperar más. Y afuerzas quieren que te hagas atender por otro trabajador . Hiso el corte como le dio Su gana nada que ver como yo le mostré. Y a la ora de pagar . Me cobro$ 30 lo doble de lo que regularmente cobran . Pero bueno eso para que se me quiten las ganas de volver a este lugar ..
Roxy is AMAZING and kind ???? She always makes me and my daughter feel welcome. She always listens to what I want done with my hair and I have a blast everytime Lol She's beautiful inside and out and will have you feeling the same when you leave. I highly recommend Roxy's!

Roxy's Beauty Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 11:00 AM - 08:00 PM
Wednesday 11:00 AM - 08:00 PM
Thursday 11:00 AM - 08:00 PM
Friday 11:00 AM - 08:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location