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Diamond Nails

+1 518-843-6412
4908 NY-30, Amsterdam, NY 12010 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About Diamond Nails

Diamond Nails place has received a range of comments from customers, highlighting both strengths and weaknesses of the business. It is important to analyze these comments to provide a comprehensive understanding of the strengths and weaknesses of the business.
One comment mentions that Jason, the owner of Diamond Nails place, is highly skilled and has worked hard to build a successful business. This suggests that one of the strengths of Diamond Nails place is the expertise and dedication of the owner. Customers appreciate Jason's work and consider him the best. This positive reputation can attract more customers and contribute to the success of the business.
However, another comment points out that the customer's nails lifted within two weeks after getting a gel pink and white manicure, indicating that the service was not done correctly. This weakness suggests that there may be a lack of consistency in the quality of the services provided. Inconsistent results can lead to customer dissatisfaction and potentially impact the reputation of the business.
Another customer had a positive experience, mentioning that Jason was able to accommodate her as a walk-in customer and provided a detailed and satisfactory service. This highlights the strengths of Diamond Nails place in terms of flexibility and attention to detail. Customers appreciate when the staff takes their time to ensure a high-quality service. This attention to detail can enhance customer satisfaction and loyalty.
On the other hand, there is a comment from a customer who had to wait for 52 minutes for their appointment and ended up leaving. This indicates a weakness in the scheduling and time management of the business. Long waiting times can be frustrating and discourage customers from returning or recommending the salon to others. Improving scheduling and reducing waiting times should be a priority for Diamond Nails place to avoid potential loss of customers.
One comment mentions that the price and quality of the service depend on the specific nail technician. This suggests a weakness in consistency and communication among the staff. Customers have different experiences depending on the technician they go to, resulting in varying prices and quality. Consistency in service and pricing is essential to build trust and retain customers. Diamond Nails place should ensure proper training and standardization of services across all technicians to address this weakness.
Another customer appreciates that the salon did not rush their service despite being busy, and they were satisfied with both their manicure and pedicure. This highlights the strength of Diamond Nails place in providing a quality and unhurried service even during busy periods. This attention to customer satisfaction can contribute to positive word-of-mouth and customer loyalty.
In a final comment, the customer mentions that they continue to go to Diamond Nails place despite some limitations in their services because they had negative experiences at other salons. This suggests that Diamond Nails place may be one of the better options in the area, potentially a strength in terms of competition. However, the customer also mentions having different pricing and a lack of consistency in shaping, indicating weaknesses in service standardization and pricing transparency.
In conclusion, Diamond Nails place has several strengths, including the expertise and dedication of the owner, flexibility in accommodating walk-in customers, attention to detail, and providing a quality service even during busy periods. However, there are also weaknesses, such as inconsistencies in service quality and pricing, long waiting times, and a lack of service standardization among technicians. Addressing these weaknesses will be crucial to ensure customer satisfaction, retention, and positive word-of-mouth.


Best TL Reviews

Wouldn't go anywhere else. Jason is the best and worked very hard to build his successful business. The best!
Had my nails done here on Christmas eve all nails lifted within two Weeks . I received uv gel pink and white cost $ 70 they where not done correctly they where super thin
I walked in without an appointment and was pleasantly surprised that Jason was able to see me right away. He took his time and was very detail oriented. I am very happy with how my nails came out.
Although they accept walk ins, in my experience you must call to make an appointment if you want to be seen. They are usually very busy, but it's because they do a good job. I've had dip mani and acrylic and both looked great and lasted.
Took two hours to do this, charged me 60 dollars. You decide if you think this is reasonable..personally I hate them, wasted my time and money.
I loved that they didn't rush even though they were busy. I was very happy with both my manicure and pedicure and will absolutely go back!
I had an appointment at 2, sat there for 52 minutes and ended up walking out.
Depends on who you get and the price definitely depends on who you go to. I go to the same girl every time. She can only do ANC and every time it’s $5-10 more. I’m from the city so I guess my nail expectations are different. Definitely upsetting that I can’t get an ombré because only Jason can do that and I hate his shaping-every mail is different every time. He is also the only one that can do acrylics. I continue to go here because I had a nail pop off day 1 at Linda’s and Beauty Nails cut my cuticle, used a paper towel to wipe the blood and dipped my finger back in the ANC powder. Hence why I’ve always done acrylic and not ANC. Unfortunately, this place is probably the better in Amsterdam so I pay a different price every time and ANC but at least it’s hygienic; at least so far in my experience.

Diamond Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 06:00 PM
Sunday Closed

How to go there

Location