Quick Facts About J T Nail Salon
J T Nail Salon has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Accommodating: J T Nail Salon has been praised for their ability to squeeze in customers even when they are busy. This shows that they prioritize customer satisfaction by making an effort to accommodate their needs.
2. Adjacent Shop: The availability of a bubble tea smoothie shop next-door is a unique advantage. Customers enjoy the convenience of being able to enjoy a delicious drink while getting their nails done, adding to their overall experience.
3. Cozy and Clean: Several comments mentioned the cozy atmosphere and cleanliness of the salon. This creates a comfortable environment for customers and contributes to their positive experience.
4. Reasonable Prices: The salon is praised for offering reasonable prices, indicating that customers find their services to be affordable without compromising quality.
5. Good Service: The majority of comments were positive about the service received at J T Nail Salon. Customers appreciated the attention given to their nails, with compliments about color options and the quality of their fills.
6. Friendly Staff: Many customers mentioned the friendliness and kindness of the staff. This creates a welcoming and pleasant atmosphere for customers, enhancing their overall experience.
Weaknesses:
1. Inconsistency in Service: One customer mentioned that their nails turned out terrible after their visit. This indicates a lack of consistency in the quality of service provided by the salon, which can be concerning for potential customers.
2. Availability for Walk-Ins: One comment expressed disappointment in not being able to receive a pedicure as a walk-in customer, despite signs advertising walk-ins. This suggests a lack of clarity or miscommunication regarding walk-in availability, leading to customers feeling frustrated and possibly turning away.
3. Lack of Attention to Detail: A customer expressed the desire for more thorough foot, toe, and leg massages during their pedicure. This suggests that the salon may not focus enough on providing a comprehensive and relaxing service, potentially leaving some customers feeling unsatisfied.
4. Communication Issues: One customer mistakenly made an appointment at the wrong location but was still accommodated. While this shows flexibility and professionalism on the salon's part, it also highlights potential communication issues that may cause confusion for customers.
5. Inadequate Listening to Customer Preferences: A customer had a negative experience due to the technician not following their requests. This lack of attention to detail and disregard for customer preferences can lead to dissatisfaction and disappointment.
Based on these comments, J T Nail Salon has strengths such as their accommodating approach, adjacent shop, cozy atmosphere, reasonable prices, good service, and friendly staff. However, they need to address weaknesses related to consistency in service, walk-in availability, attention to detail, communication, and listening to customer preferences to further improve the overall customer experience.
Best TL Reviews
It was great how they squeezed me in, even though they were really busy. I love the ability to get a yummy bubble tea smoothie from their shop next-door to enjoy at the same time! The only thing I would say they could do a little bit better is to take the time to massage the feet and toes and legs at least a little bit, not just to lightly apply the lotion. I’m used to that with the shop I used to go to for about 16 years, and it would be a really nice touch.
I’ve only used them once & my nails were terrible. Walked in two weekends in a row for a pedicure & they said they’re booked every time & can’t do it. Yet they have “WALK INS” on the door. Just save your time and go to Kansas City!
Cozy, reasonable prices, great service! I always coming walk-in and they have room. Clean and warm. Excellent for eyebrows too. My happy place. Best gel manicure in town.
J T did a great job on my fill! Love the colors, definitely going back since it’s close to home.
Thought I made an appointment at this location but actually made it at another. They were super kind and still accommodated me.
called Saturday (5/8/21) morning to see if they had time for a pedicure. they were very busy but squeezed me in. i actually meant to go to JD but i’m INCREDIBLY glad i went to JT. the staff was so incredibly nice. my feet are rough from being on them all day and i’m 7 months pregnant. Kim took really good care of me, was incredibly kind and my feet look and feel amazing.
will 100% be going back to JT for my next pedi and every one after that! ❤️❤️
Not a bad place. 10 years since I've beenable to do my nails. I have excessive acrylic on several fingers where there should not be any. Nice people, minimal wait time. Will return to have this issue fixed.
Absolutely will NOT ever be going back!! I decided to try this place for the first time and literally left in tears. I made an appointment and showed up 15 mins early then they had a regular customer walk in at 5 mins till my appointment and they took her directly back but left me sitting there then did not listen to a single thing I asked them to do with my nails I asked for square they are round, instead of shaving off the broken parts they glued them back to my nail which didn’t do anything except put glue on my nail and then burn the end of my thumb after I warned him it was getting hot. I refuse to pay for this type of service and I refuse to be treated this way. You want to make a profit maybe listen to your customers. If I could give the person a rating it would be zero the man who came over to ask what was going on was so nice and very polite but the older gentleman who did my nails was not and did not care to hear what I said when it came to what I asked for he simply did whatever he wanted to do.
Place Pictures
J T Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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