Quick Facts About True Nails & Spa
True Nails & Spa has received a mix of positive and negative comments from customers. Let's analyze the strengths and weaknesses of this place based on the comments provided.
Starting with the strengths, several customers praised the cleanliness and appearance of the salon. The stylish interior, spaciousness, and appealing theme were mentioned multiple times. Creating a clean and visually pleasing environment is important for a nail salon as it helps customers feel comfortable and relaxed during their visit.
Another strength of True Nails & Spa is their friendly and attentive staff. Many customers mentioned positive interactions with the technicians, who were described as sweet, talented, and fast. The fact that one customer felt comfortable enough to ask questions about waxing for the first time indicates that the staff is approachable and knowledgeable. Building a positive rapport with customers is crucial for repeat business and word-of-mouth recommendations.
The range of services offered by True Nails & Spa is also mentioned as a strength. Customers praised the variety of sets available and the inclusion of additional treatments such as stone massage, paraffin wax, and callous removal. Providing a wide array of services allows customers to choose options that suit their preferences and needs, enhancing their overall satisfaction.
Positive reviews regarding the quality of the manicures and pedicures at True Nails & Spa contribute to their strengths. Customers expressed satisfaction with the results and their nails looking awesome. This indicates that the technicians have the skills and expertise to deliver satisfactory outcomes, leading to customer loyalty and positive reviews.
Despite the positive aspects mentioned above, some weaknesses can also be identified. One recurring issue is the rudeness and disrespect experienced by a customer during their visit. This negative encounter tarnishes the overall experience and highlights a lack of customer service skills in some staff members. Addressing this weakness is crucial to avoid upsetting customers and damaging the salon's reputation.
Additionally, one customer mentioned that the variety of designs offered by True Nails & Spa is not extensive. While this may be a subjective opinion, it is important for a nail salon to offer a wide range of design options to cater to different customer preferences. Expanding the variety of designs could attract more customers and enhance their overall experience.
In conclusion, True Nails & Spa has several strengths including a clean and stylish salon, friendly and talented staff, a wide range of services, and satisfactory results. However, it also has weaknesses related to customer service issues and a limited variety of designs. Addressing these weaknesses is crucial for True Nails & Spa to maintain and improve customer satisfaction and perception. Overall, it seems that True Nails & Spa has the potential to provide a positive experience to customers, as long as they address the identified weaknesses.
Best TL Reviews
This was the most disrespectful terrible expiresnce I have ever had I took my mom in here As a Christmas gift got her feet in her hands done and they were so extremely rude and disrespectful I don't know why didn't scream at them and get up and leve my mom has neuropathy and she's elderly and they were being extremely hard and rough and they kept rushing through it because they wanted to go home and close And she has neuropathy and it hurt her feet they were very rude to me as I was trying to ask questions and let them know her condition ,no English extremely rude and frustrating
I was told about this place by a colleague as it's about 15 minutes from work. I walked it and felt the positive vibes and was greeted immediately. My technician was Nia and she did my pedicure and manicure. She did exactly what I wanted and constantly asked if I was comfortable. I paid 80 dollars for regular manicure and gel pedicure that included a 10 min stone massage, paraffin wax, callous removal. My experience was overall amazing will come back soon.
Very stylish place, super pretty interior. They offers all types of sets. I got a gel pedicure and it was exactly what I expected. She relieved pressure from ingrown nails and make my feet feel clean and pretty. Price was $42 because of gel polish and a callous treatment.
This place is great! I went the first time and loved the service. I returned with my 14 year old for a full set. She left happy, which is rare because she is picky with her nails. My partner and I also returned for a pedicure and we were offered a drink, after a long work week...was a nice touch. Great place!
Love the Place. Very clean, spacious, and the theme of the salon is very pretty.
I was Helped by Helen and Mai. They were very sweet, talented and fast.
I gave them a request for my nails while they were working and they were happy to give me what I wanted. Felt so nice to be listened to.
My nails look awesome! Very happy.
My preference for nail service in this local area. I have tried a lot of salons and this one is a gem.
Absolutely love! ????thank you so much, did such an amazing job❤️ I like this place just one thing I can say is that their variety of designs aren’t that wide.
My first time going was the weekend before Valentine’s Day. Luckily they were open. It is very nice in this salon very clean and the staff is friendly. I normally feel uncomfortable in the nail salon because the nail ladies are never nice or don’t talk to you but my nail lady was very nice and she talk to me and they also have wax services and I expressed to her that it was my first time getting a wax and she was super pleasant to talk to, she knew what she was doing & my overall experience here was delightful.
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True Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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14. Cut-N-Play