Quick Facts About Belgica's Beauty Salon
Belgica's Beauty Salon seems to have a mix of strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Skillful Stylists: Multiple customers praised the stylists for their excellent skills. They were able to execute various hairstyles, such as wash & sets and Dominican Blowouts, with great results. The stylist who accommodated the shape of the customer's head, instead of blindly following a picture, demonstrates attention to detail and personalized service.
2. Gentle and Comfortable Experience: Customers appreciated that their scalp was not burned and that the stylist was gentle while working on their hair. The stylist next to the hair dryers was particularly praised for being concerned about the customer's comfort. This shows that the salon values the comfort and well-being of their clients.
3. Positive Customer Service: Several comments mentioned that the staff was nice and friendly. The customers felt welcomed and enjoyed engaging in conversations with the stylist. Additionally, the owner provided suggestions and great advice to enhance the customer's look, showing a commitment to customer satisfaction.
4. Convenient Location: One customer mentioned that the salon is located just two minutes away from their house. This convenience can be a strong selling point for potential customers who prefer a salon close to their location.
5. Versatility in Hair Types: While one customer expressed dissatisfaction with the salon's ability to cater to their natural kinky hair, other customers with different hair types praised the salon for effectively styling their hair. This indicates that Belgica's Beauty Salon could have a wide range of expertise in handling various hair textures.
Weaknesses:
1. Arrogant Owner: One customer described Belgica, the salon owner, as arrogant and mentioned feeling uncomfortable during their last visit. This negative impression may deter potential customers from visiting the salon or returning for future services.
2. Communication Issues: In two instances, customers mentioned communication problems with stylists. One customer forgot to ask for the stylist's name, which could indicate a lack of proper introduction or communication. Another customer expressed disappointment because the stylist cut their hair shorter than expected and became defensive when the customer raised concerns. These incidents suggest a need for improvement in communication and understanding customer preferences accurately.
3. Damaged Hair: A customer with natural hair had a negative experience when their hair was relaxed without their consent. This incident highlights a major flaw and negligence in the salon's service quality, as the stylist used a harsh chemical treatment without informing the customer.
4. Inconsistent Results: The customer who mentioned their hair being "butchered" suggests that there may be inconsistencies in delivering the desired results. This could be due to a lack of training or attention to detail from some stylists.
In conclusion, Belgica's Beauty Salon has strengths in skilled stylists, gentle and comfortable experiences, positive customer service, a convenient location, and versatility in handling different hair types. However, the salon also faces weaknesses in terms of an arrogant owner, communication issues, damaged hair, and inconsistent results. It is important for the salon to address these weaknesses to improve customer satisfaction and ensure a positive reputation in the long run.
Best TL Reviews
Kenya did such an amazing job. I received a wash & set and of course she finished with a flat iron/blow dry. I also got a haircut. There was no yanking my head, burning my scalp and she was extremely gentle. We had a great conversation too while she was doing my hair. I will come back and see her again. I have 3C/4A hair and it’s held up in the humidity and light rain with no issues. Thanks kenya!
Is my first time here. Loved the lady that did my hair. My bad I forgot to ask her name. But she is the lady next to the hair dryers. She was all the time concerned of my comfort and I really liked that.
Es mi primera vez aquí. Me encantó, la señora que seco mi pelo. Una pena olvidé preguntarle su nombre, pero es la que está justo al lado de las secadoras de pelo. Estuvo todo el tiempo pendiente de mi comodidad(está el agua muy fría? Te estoy quemando?) y eso me gusto mucho.
As a first time, walk in client, the stylist who styled hair was great. She listened to me and executed a great cut! I'm not a local so I'm not sure I'll be here again, but consider this salon for yourself!
Great job of an inverted Bob. I went in on a whim as a Wednesday late morning walk-in. The stylist accommodated the shape of my head instead of just blindly following the picture I showed her. Everyone was very nice and the shampoo was heaven. Did a deep conditioning for only five dollars extra. The blow out was amazing. I looked like a mess going in and left gorgeous. My hair looked so healthy and full and when I shook my head, it pleasantly swung back and forth. Relaxing time and she was not chatty. Totally would do it again. Lucky me they are located 2 minutes from my house!
Belgica es una mujer arrogante, no me hizo sentir bien la ultima vez que me atendio' y por eso no vuelvo mas a su salon.
I came in for a silk press and got a Dominican Blowout! OMG! My hair was so silky and full of body. I had heard....but there is nothing like seeing it for yourself. The owner did my hair and had tons of suggestions and great advice for taking my look to the next level all within my budget! I'm a customer for life!
I have natural hair and been going here for 3-4yrs and never had a problem with them doing a simple deep condition until recently after I got my hair done I realized after my appointment was finished the lady that did my hair put relaxer in it and now half my head is straight ???????? if she’s not able to cater to all hair types she could’ve just simply said that instead of taking the lazy way out by relaxing my hair to make it more manageable especially when I wasn’t even aware of it. 10/10 wouldn’t recommend if you have natural kinky hair ????
I showed the lady a haircut picture and I told her I wanted it a little longer than the actual picture she cut it shorter than the picture I showed her then she told me because I got upset that she was going to blow dry it and stretch my hair out I will never go to the salon again this was the first time I went home and my family told me that my hair was butchered
Place Pictures
Belgica's Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:15 PM |
|---|---|
| Tuesday | 09:00 AM - 06:15 PM |
| Wednesday | 09:00 AM - 06:15 PM |
| Thursday | 09:00 AM - 06:15 PM |
| Friday | 09:00 AM - 06:15 PM |
| Saturday | 09:00 AM - 06:15 PM |
| Sunday | 10:00 AM - 04:00 PM |
How to go there
Location
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