Quick Facts About Classy Nails
Classy Nails place has received mostly positive feedback from customers who have had great experiences with their nail technicians, specifically Maria and Alex. These customers have praised the lasting quality of their nails, the ability to book same-day appointments, and the friendly service they received. They mention that the technicians at Classy Nails are skilled and pay attention to detail, ensuring that their nails are done right.
One of the strengths of Classy Nails is their ability to deliver long-lasting results. A customer mentions that their nails usually do not last longer than three days, but when Maria does them, they last for more than four weeks. This showcases the skill and expertise of the technicians at Classy Nails, as they are able to provide quality nail services that exceed customers' expectations.
Another strength of Classy Nails is their customer service. Customers appreciate the friendly and accommodating nature of the staff. They mention that the technicians are welcoming and make them feel comfortable during their appointments. One customer mentions that they have been going to this shop consistently for years and have had their nails done by multiple technicians, all of whom have provided fabulous work. This indicates that Classy Nails has a team of technicians who are consistently talented and capable of delivering great service.
The cleanliness and hygiene practices of Classy Nails also receive positive feedback. One customer mentions seeing all tools used coming out of sealed bags, which suggests that Classy Nails prioritizes hygiene and follows proper sanitization protocols. This is an important strength for a nail salon as it ensures the safety and well-being of customers.
However, Classy Nails also has some weaknesses that have been identified through customer feedback. One customer states that they had a negative experience with the booking process. They had made an appointment but when they arrived, the salon did not have it on their books. The customer further mentioned that the salon had sent a message through Facebook, which they did not receive as they do not use social media. This miscommunication and lack of alternative means of communication caused frustration and resulted in a ruined afternoon for the customer. This indicates a weakness in Classy Nails' communication and customer service processes.
Another weakness identified through customer feedback is the attitude and unprofessionalism of some of the technicians. One customer mentions encountering a woman who was not friendly and had attitude when they asked about payment options. They felt unwelcome and left the salon without getting their nails done. This indicates a weakness in the professionalism and customer service skills of some of the technicians at Classy Nails.
Furthermore, a couple of customers mention quality issues with the services they received. One customer mentions that their dip manicure had only two layers of dip and resulted in bumpy nails, one of which cracked the next day while the others cracked a couple of days later. Another customer mentions that their pedicures were poorly done and left rough spots on their feet. These instances indicate a weakness in consistency and quality control at Classy Nails.
In conclusion, Classy Nails has several strengths such as providing long-lasting results, friendly customer service, and attention to hygiene practices. However, they also have weaknesses in their communication processes, professionalism, and consistency in service quality. Addressing these weaknesses could further enhance their reputation and customer satisfaction.
Best TL Reviews
I love this place, and Maria in particular is just the best!
Every time she does my nails they last me 4+ weeks! If you KNOW me, then you KNOW nails never ever last longer than 3 days on me.
I’ve never had anyone do my nails like she does.
If anyone is looking for a nail tech, Maria at Classy Nails in Elizabethtown is amazing. ????????
Absolutely wonderful service. They were able to work me into a same-day appointment and were very friendly. Alex delivered EXACTLY what I wanted and my nails are beautiful. I'm so happy with them. I will be booking with him from now on!
I have loved this shop since day one. I wrote a Facebook review several years ago, and I still stand by what I originally stated....they are the best!
I have had manicures and pedicures consistently for years at this shop. I have had my nails done by every single technician at this shop and they all do fabulous work.
I am VERY particular on my nails. I hate walking out of a shop feeling like I just paid for something that I will have to go home and re-do, or my nails weren't filed right and they feel rough on the ends. I want them done right, and everyone at Classy Nails does great work and I have always leave happy.
Alex has been doing my nails for a long time now and he is FANTASTIC! First of all, he is always smiling and his laugh is contagious (always makes me laugh). He is a nail perfectionist. We joke around a lot but while I am in his chair, he is serious about his work. I am a business professional and I know I will always be looking top notch after my visits to Classy Nails. See for yourself below..... ALWAYS SPOT ON.
I love these people and I have adopted them as my family. If you want a great place with great results, go to Classy Nails and tell them their 'sister' recommended them from Google!
I went through the whole process of booking an appointment (even though all their signage says “walk-ins welcome”) and when I arrived for my appointment they didn’t have it on their books. Th booking process asked for my phone number and instead of texting me to confirm thru sent me a Facebook message. But iI don’t use social media so I never received their message. When I explained that they kept saying the did message me and that I didn’t respond. So I asked why try even ask for phone numbers during the online booking if they aren’t going to use them and their response was they don’t understand how all the technology works. I got so frustrated I just left. I’m a teacher and have very little time to do things like get my nails done so when I do make the time it’s special and always a way of treating myself. This absolutely ruined my afternoon. Will never go here again. They’re rude and won’t work with you.
Wonderful experience on my first visit. Very friendly and excellent pedicure.
They took me before closing to get a pedicure. Was suspect about the cash and ATM at first. When I called they never mentioned cash only. They did a good job with my pedicure.
I went in seeking a fill-in and repair. I've gone here once before, paid with my card and got decent service. With my regular place being closed today, I decided this would be a good place for a quick fix. However, the woman, not friendly whatsoever, came to me and asked what I wanted. When I told her a fill in and repair, she said she had to tell me a price first.
When I brought her the polish I wanted, she laid down a post it note detailing the cost, $57 with check or cash only written.
I asked if they didnt take debit card as they had previously. She got an attitude saying "This is what I tell you." I left. I'll wait til my normal salon is open and go there.
This was our 2nd time there so...a total of 4 different technicians we've seen. 3 pedicures all poorly done, left with rough spots on our feet. 1 dip manicure, only 2 layers of dip, left with bumpy nails and one cracked the next day and 2 cracked 2 days afterwards. They were not very friendly and we felt as if our business was an inconvenience to them. Definitely not returning. I also seen their sanitizer jars were all nearly empty or missing at each station. I am used to seeing all tools used coming out of a sealed bag...not the case here. You've been warned!
Classy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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