K B Nails

+1 336-634-1566

5200 US-29 BUS # 106, Reidsville, NC 27320 United States of America

Open Today: Closed

Quick Facts About K B Nails

K B Nails place has received both positive and negative comments about their services. In order to analyze the strengths and weaknesses, let's break down each aspect mentioned in the comments.

Strengths: 1. Friendliness: Many comments mention that the staff at K B Nails place is super nice and knows their customers by name. This indicates that they have good customer service and create a friendly atmosphere.

2. Pedicures: Multiple comments highlight that K B Nails place is the go-to spot for pedicures. Customers appreciate the quality of pedicures and believe that they offer the best in town. This indicates that the salon excels in this particular service.

3. Leg massage: One comment specifically mentions the great leg massage provided during pedicures. This suggests that the salon goes the extra mile to ensure a relaxing experience for their customers.

4. Color selection: Another positive aspect mentioned in one comment is the fantastic color selection available at K B Nails place. This suggests that customers have a wide variety of options to choose from, enhancing their overall experience.

Weaknesses: 1. Acrylic sets: Multiple comments express dissatisfaction with the quality of acrylic sets at K B Nails place. Customers mention issues such as no cuticle oil, asymmetrical nail shaping, thick and bumpy gel application, and nails not being applied all the way to the base. These complaints indicate weaknesses in the overall quality and technique of the salon's acrylic sets.

2. Durability: One comment mentions that nails popped off within 2 days of getting them done for regular day-to-day activities. This indicates a weakness in the durability of the nail enhancements, suggesting that they may not last as long as desired.

3. Nail polish application: Several comments highlight issues with nail polish application at K B Nails place. Complaints include the lack of cleaning the edges, improper French tips, thick and uneven application of polish, and excessive top coat leading to bumpy and uneven nails. These complaints point to weaknesses in the skill and attention to detail of the nail technicians.

4. Nails lifting: One comment mentions that nails started lifting shortly after getting them done. This suggests a weakness in the salon's preparation and application process, indicating a lack of proper techniques to prevent lifting.

5. Refunds and customer service: One comment describes a negative experience with customer service when the customer's nails were ruined after leaving the salon. The establishment refused a refund and displayed rude behavior. This indicates a weakness in the customer service department, where the salon failed to resolve the issue satisfactorily.

In conclusion, the strengths of K B Nails place include their friendliness, expertise in pedicures, great leg massages, and fantastic color selection. However, the salon has several weaknesses, including issues with acrylic sets, durability, nail polish application, nails lifting, and poor customer service. These weaknesses indicate areas for improvement in order to enhance the overall quality and customer satisfaction at K B Nails place.

Best TL Reviews

Everyone is super nice and this is the place to go for pedicures!!! They do the best around for the price for sure with a great leg massage. 5 stars for pedicures, but the acrylic sets are not great. No cuticle oil, the shapes and lengths of each nail aren't symmetrical, the acrylic gel is usually thick and bumpy under the polish, and it usually isn't applied all the way to the base of the nail, so within 1 week the nails already look outgrown. Fantastic color selection, though!

this place is so bad i literally had to go get my nail polish removed and fixed at mynailtech because my nails were so ugly. also in 2 days it will be 2 weeks since i went there and 5 of my nails have already popped off just doing regular day to day things. the shaping honestly wasn't bad but then when she put the nail polish on she didn't even clean the edges and the "french tips" were just an ugly little line at the top and also she used way too much nail polish so the ends were thick and ugly and she didn't even use the right color for the base, and when she put the top coat on she used so much that my nails were bumpy and uneven. i wanted to go ask for a refund but i just know they would've argued with me so i paid $25 somewhere else to get different nail polish and they looked way better but such a waste of money

I just got my nails done Friday by Tracey and I’m already experiencing lifting! The nail shape is very uneven and I don’t think my nails were prepped properly.

Love this place. They know their customers by name and are reasonably priced. Always does a good job, no matter which nail you get.

Got a full set today, and getting a soak off tomorrow! I am so dissatisfied with my nails I cried on the way home. They have lumps where she put to much acrylic on one side and not enough on the rest. I asked for really square shaped and my tips are rounded on the side. There is polish all on my cuticles. I should have known I was going to get a half a** job because I only paid $25 for a LONG fullset. NEVER AGAIN!!!

I just had a pedicure, asked to get tips and acrylic on my toes since i had previously cut my toe nails too short, price was $75 and i was not satisfied, not much because of the price because it seems a reasonable price for a GOOD pedicure, my toe nails were really thick and long, i told them to cut them as near as the skin possible, when i came out my toes were hurting from where they were too long. came home cut them all off and those $75 went to waste. I didn’t say anything before because from far away they looked fine but as soon as i sat and checked them out they were just a mess!

I will NEVER GO BACK HERE!!! I just left there. I got a pedicure done on my lunch break. When she was done with my toes she gave me the foam sandals to wear but there was no drying station. I sat and let my feet air dry but I didn’t have long because I had to get back to work. When I got to work my nails were completely ruined. The polish has rubbed off and my nails are cut unevenly. I called the establishment and told them what happened. They told me I could come back and they would touch them up, but I don’t have time to do that because I have an event I’m going to. They flat out refused me a refund. I spoke to a man and a woman who both told me “it wasn’t my fault that happened.” They kept insisting this isn’t their fault. They over talked me and were incredibly rude. Very bad customer service.

Love it. Got a pedicure with my friend and it turned out very nice.