TY Nails In Grand Haven MI

+1 616-414-5373

414 N Beacon Blvd, Grand Haven, MI 49417 United States of America

Open Today: Closed

Quick Facts About TY Nails In Grand Haven MI

TY Nails in Grand Haven, MI has received a mix of positive and negative comments from customers. In order to analyze their strengths and weaknesses, let's break down the comments:

Strengths:

1. Availability and Last-Minute Services: One commenter mentioned that they were able to walk in without an appointment on a Saturday and still receive a pedicure. This shows that TY Nails is able to accommodate customers even with short notice, which is a strength in terms of convenience and accessibility.

2. Quality Service: Several comments praised the quality of the services provided at TY Nails. Customers mentioned that the pedicures and manicures were well-done, the nail technicians were gentle and skilled, and they took their time to ensure a good outcome. This indicates that TY Nails has a strong focus on providing high-quality services to their customers.

3. Cleanliness: Multiple comments mentioned that the shop was clean, unlike other shops in the area. This indicates that TY Nails takes cleanliness and hygiene seriously, which is an important strength in the nail salon industry.

4. Friendly and Caring Staff: Customers mentioned that the staff at TY Nails were friendly, caring, and took the time to provide a relaxing experience. This suggests that the employees at TY Nails prioritize customer satisfaction and go the extra mile to ensure a positive experience.

Weaknesses:

1. Long Waiting Times: One commenter mentioned that their pedicure took an hour and 30 minutes, which they felt was too long. While it's unclear why it took longer than expected, this comment suggests that TY Nails may experience some issues with efficiency and time management.

2. Outdated Appearance: One comment mentioned that the shop looked older and in need of upgrades. This could be seen as a weakness, as a worn-out or outdated appearance may give off a negative impression to customers looking for a modern and upscale salon.

3. Inconsistent Customer Experience: One negative comment described a terrible experience with multiple issues, including poor nail filing, delayed service, thick layers of shellac, crooked design, and a nail technician crying during the process. This negative experience shows a lack of consistency and professionalism, which can be a major weakness for TY Nails.

4. Lack of Specific Nail Technician Names: Some comments praised specific nail technicians for their excellent work, but did not mention the names of the technicians who provided subpar services. This lack of consistency in customer experience suggests that there may be a disparity in skill levels among the nail technicians at TY Nails.

In summary, TY Nails in Grand Haven, MI has strengths in terms of availability, quality service, cleanliness, and friendly staff. However, weaknesses include long waiting times, an outdated appearance, inconsistent customer experiences, and a lack of specific nail technician names. It is important for TY Nails to address these weaknesses and focus on improving consistency, efficiency, and professionalism to ensure a better overall customer experience.

Best TL Reviews

Stopped in last minute with a friend. no appointment (on a Saturday) and they had room for us. If you have time and need a last minute pedi i would recommend them! Didnt get a manicure so cant comment on them.

I really liked my pedicure, it turned out great, but I deducted 1 star because it took an Hour and 30min. Not sure if they spent extra time cause we were the only people there, but it felt too long.

The shop was clean, but i could tell it was older and needs some upgrades.

The service was pretty quick and very well done! I got a full set acrylic french tip for $65. The nice lady that did them (I didn’t catch her name, unfortunately) was gentle but cleaned off my cuticles without me even feeling anything! The new management is a lot easier and friendlier to work with.

I have gotten my nails done by just about every employee at TY, and have never once been disappointed! They take their time, do an amazing job, and are the sweetest ladies ever! They truly care about quality & detail, I have nothing but great things to say! Also, they keep the shop SO clean, which is uncommon with other shops in the area. I look forward to my appointments here :)

If you’re looking for an amazing new nail tech, TY is your place to find one!

TY Nails never disappoints me. Everything is so new and clean. Lindsey is my favorite!!! She is so gentle and caring with my feet...I recommend TY Nails. They are truly a 5 star business.

Hi Everyone, I’m the new owner of TY Nails In Grand Haven. We are under new management. We will be Grand Opening soon. Please come check us out with the new look and new employee (Lynzi, Mandy and LiLy). They will do their best to give you the services you need for your Pedicure and Manicure. Tell them that Kevin send you so they know where you get the advertisement from. Thank you for your support.

Relaxing experience of a pedicure for $35. Atmosphere is very Zen and ladies are super nice. I will come back! Also so many nail colors to choose from!

I love Mandy! She always does such a great job on my nails! Highly recommended

I will never be going back to this salon. I’ve been going since I moved here in March and never had problems until today. The lady who started helping me filed my nails WAY too short. *reference pic is attached* I was then told by another lady that the girl helping me didn’t know how to do this design so she would have to. She helped three women before even touching my nails. The girl who had already been helping me then started to do my nails and I was confused and asked the other lady why she was doing them if she didn’t know how? She said that she just told her to paint them while I waited. When she was doing the layers of shellac they were so thick that my nail wasn’t drying in the LED light. And the design was crooked. She then started to cry so much that tears were running down her cheek and chin. I asked her if she was okay and if she should even be doing nails right now, to which she responded “yes”. 2 1/2 hours later I am so frustrated I just asked the other lady (who was suppose to do my nails in the first place) to just do a solid color because I was over this. As you can see, very bumpy, uneven filing, CUTS on several of my fingers, dried polish, wrong shape, and I’m sure there’s more.

As someone who has been getting their nails done for years and a fellow customer service worker, this is by far the WORST experience I’ve EVER had at any salon. I will not be bringing my business back. If you want to go here or you already do, please reconsider.