Beauty Mart

+1 803-531-9474

1030 Chestnut St, Orangeburg, SC 29115 United States of America

Open Today: -

Quick Facts About Beauty Mart

Beauty Mart is a beauty supply store located in Orangeburg. It has received a mix of positive and negative reviews from customers, highlighting both its strengths and weaknesses.

One strength of Beauty Mart is its wide variety of products. Customers have mentioned that they have everything one can think of, including hair supplies, jewelry, clothes, shoes, belts, and more. This allows customers to find everything they need in one place, saving them time and effort. Additionally, customers have mentioned that the prices at Beauty Mart are great, making it an affordable option for purchasing beauty products.

Another strength of Beauty Mart is the helpfulness and pleasantness of some of the associates. There have been comments from customers praising the associate who assisted them, mentioning that they were knowledgeable about the products and helped them find exactly what they were looking for. This kind of personalized customer service can greatly enhance the shopping experience and make customers feel valued.

Beauty Mart also has a loyal customer base, as some customers mention that they have been going there for years and have even referred their friends and family. This indicates that the store has built a reputation for providing quality products and good service, which is important for customer loyalty and word-of-mouth advertising.

However, there are also some weaknesses mentioned by customers. One common complaint is about the older man who works behind the counter. Multiple customers have described him as rude and disrespectful. This kind of behavior can create a negative shopping experience for customers and may deter them from returning to the store. It is important for the store management to address this issue and ensure that all employees treat customers with respect and kindness.

Another weakness mentioned by customers is the store's cleanliness and organization. While some customers have said that the store is clean, others have mentioned that it is cluttered and not well-organized. This can make it difficult for customers to find what they are looking for and may give the impression of a disorganized and unprofessional establishment. Improving the store's organization and cleanliness can help create a more pleasant shopping environment for customers.

Additionally, there have been complaints about racial profiling at Beauty Mart. One customer mentioned that they were asked for their identification card while others were not. This indicates inconsistency in the store's policies and suggests that the employee may be racially profiling customers. Racial profiling can create a hostile and discriminatory environment for customers and should not be tolerated. The store management should address this issue and ensure that all customers are treated equally and fairly.

In conclusion, Beauty Mart has strengths in terms of its wide variety of products, affordable prices, and helpful associates. However, it also has weaknesses in terms of rude employees, cleanliness and organization issues, and racial profiling. By addressing these weaknesses and building on its strengths, Beauty Mart can improve the overall shopping experience for its customers and maintain their loyalty.

Best TL Reviews

I always go here to purchase hair supply's, very nice older man that works behind counter, prices are great.

The Dad racially profiles. I watch a customer in front of me use her card for purchase. When it was my time to purchase he wanted my identification card. I have been coming here for years and my family and friends even referred people. The last time I went in was this past weekend and he did the same thing. I went to get my identification card but change my mind because this was the second time it happened. I will no longer shop at this hair store. This has happen more once to me. Yes I do understand he has a job to do, but if he needs to make sure he stick with his process for every customer.

I really like this store you can find great hair, products, jewelry and even clothes! I also found a steering wheel cover and clock! The associates are ok could use some more customer service skills!

I'm visiting from Orlando fl and this was my first time in the store. the associate was very pleasant and helpful when I asked her about the products and showed me exactly what I was looking for. there also was a sale going on that I absolutely loved and was able to purchase some items that I wanted. I am sorry that I did not get the associates name, but thank you so much for help.

They have a wide variety of products, they have everything you can name, from shoes, belts and jewelry. The store is clean but it is a little cluttered. The reason I gave it 4 stars is because of the older guy that works there, he is so rude and disrespectful. I literally stopped going for a whole year because of him. I didnt want to give him any more of my money. But the other workers were kind and helpful.

I rarely come to any beauty mart they rarely have what I’m looking for and color I keep my card in my hand so I won’t be single out, after walking around not sure where stuff are he just sat at the counter watching the camera never ask if I needed help no other employee around I will stick to beauty line for my hair accessories since I get my 100% human hair free from private seller yet black people love shopping with these people making them rich Orangeburg need to get a black beauty store and not overpriced items like they like to do..

Love Beauty Mart, Richard and his staff. I get a discount on products I use and I appreciate the personalized customer service. I recommend them at both locations ♡

My favorite hair store in Orangeburg always have what I'm looking for and prices are reasonable