Quick Facts About Coming Nails
Coming Nails place has received a mix of positive and negative comments, which can help us identify its strengths and weaknesses. Let's analyze each comment and extract relevant information to understand the overall perception of the salon.
Starting with the positive comments, it is evident that Coming Nails place has some strengths. The first reviewer mentioned that they paid a fair price for the pedicure and received services that they hadn't received elsewhere. This suggests that Coming Nails place offers unique and high-quality services that justify the price. The reviewer also appreciated the staff, mentioning that the person at the front desk was kind and the older lady providing the service did an excellent job. This highlights the importance of friendly and skilled staff in enhancing the customer experience.
Another positive comment praised the kindness of the employees and the thoroughness in meeting the customer's nail design expectations. This emphasizes that the staff at Coming Nails place is attentive, accommodating, and dedicated to providing satisfactory outcomes. Additionally, the comment mentions that the salon follows proper COVID-19 protocols, which indicates their commitment to maintaining a safe and hygienic environment for customers.
Moving on to the negative comments, it is crucial to analyze the weaknesses highlighted by these reviews. One dissatisfied customer complained about the service they received from a specific nail technician named Suki. They mentioned feeling manhandled and rushed during the service. Moreover, they expressed disappointment with the quality of the polish, which they claimed peeled off quickly. This points towards a potential weakness in the training and skills of certain nail technicians at Coming Nails place.
Another negative comment revealed a decline in customer service since new management took over. The customer was unhappy with how they were treated during their visit, mentioning instances of discomfort and rudeness from the staff. This suggests a potential weakness in the management's ability to maintain a positive and respectful work environment, which can significantly impact the customer experience.
A similar sentiment was expressed in another negative comment, where the customer mentioned experiencing rude treatment during their visits. This comment implies a continued issue with customer service and highlights that such behavior is unacceptable, particularly when customers are paying for a service.
Despite these negative comments, Coming Nails place still has strengths worth mentioning. A review recommended the salon, emphasizing that the staff was friendly, efficient, and had a fun working atmosphere. This comment suggests that the salon has a positive work culture, which can contribute to a pleasant experience for both employees and customers.
Lastly, a positive comment praised the service at Coming Nails place, mentioning their professionalism and adherence to hygiene practices. The mention of sanitary liners in the tubs indicates that the salon takes cleanliness and customer safety seriously.
To conclude, Coming Nails place has several strengths, including unique and high-quality services, friendly and skilled staff, attention to customer satisfaction, adherence to hygiene protocols, and a generally positive work culture. However, it also faces weaknesses such as inconsistent service quality, potential issues with certain nail technicians, and instances of rudeness from staff members. These weaknesses should be addressed to ensure a consistently positive customer experience and success in the competitive salon industry.
Best TL Reviews
I’ve been to places all over the valley to get a pedicure and this is by far my favorite. I paid a fair price for the “middle grade” pedicure ($47) and they gave me services within the pedicure that I haven’t received anywhere else. They take their time, the guy at the front desk was a sweetheart. Wish I knew the older ladies name. 10/10 recommend
Today was my first time here and I absolutely loved it! Everyone was so kind and thorough about the design I wanted and my nails feel great. Plus I felt incredibly safe with how they handled the Covid situation. Will definitely be back and I highly recommend them!
aw this store online and it had good reviews so I went in to try it and all I have to say is DON'T. Suki did my nails and not only did she manhandle me the whole time but she rushed through my nails. For $43 THE TOP layer of the polish should not peel off and look like avocados. Don't go here.
Very satisfied with my visit to Moon Nails. Both Katie & Lynn (sp?) Did a great job. The only thing that would have made the experiment better is if my mom & I were sat together for nails & pedi.
Unfortunately, the service is not what it used to be. Since new management has taken over, there has been a distinct difference in terms of customer service. Poking me in the hand to let me know it's time to switch hands under the gel light is unacceptable. Yanking the color samples out of my hand is deplorable. And flinging my hand to the side when you are ready to file my nails on other hand is treatment I am no longer willing to put up with. I don't even treat my animals this way.
I am angry with myself for waiting so long to finally call it quits on this location. Sometimes I am too patient. I was hoping things would change as the close proximity to my home made it super convenient. As of today, I am done paying people to be rude. I mean, who treats people this way when they are paying for a service?
I would highly recommend them. I made an appointment 2 days in advance. When I came in, was greeted and immediately called back. The choices are good for what type of service you want. The folks there are friendly and have fun while they work.
I'm out here from the Bay Area for baseball tournaments and needed my nails done badly. I read the reviews and Moon Nails (formerly known as Coming Nails) was close to where I'm staying. Timmy was amazing! So meticulous about his work. He redid a couple nails because he didn't like the way they looked. I highly recommend him and the Coconut Pedicure!
Great service, friendly and professional. Also, love that all of the tubs have sanitary liners.
Place Pictures
Coming Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | Closed |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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