AJ Nails

+1 910-939-4978

1368 Piney Green Rd, Jacksonville, NC 28546 United States of America

Open Today: -

Quick Facts About AJ Nails

Strengths of AJ Nails Place:

1. Top-notch staff: Many customers commented on the high quality of the staff at AJ Nails Place. They praised their skill, professionalism, and friendliness.

2. Competitive pricing: The salon offers affordable prices, which was appreciated by customers. This makes it an attractive option for those seeking nail services.

3. Cleanliness and sterility: Multiple customers highlighted the cleanliness of AJ Nails Place. They felt reassured about the hygiene standards, especially after having negative experiences at other salons.

4. Excellent customer service: Several customers mentioned the great customer service they received. They appreciated the attentive and friendly nature of the staff, which made them feel valued and satisfied with their experience.

5. Accommodating elderly customers: AJ Nails Place was praised for their ability to cater to elderly customers, such as those with dementia or physical limitations. Customers mentioned how the staff went above and beyond to provide a comfortable and enjoyable experience for them.

6. Peaceful and relaxing environment: Many customers commented on the tranquil atmosphere at AJ Nails Place. They appreciated the calming ambiance and found it to be a perfect place to unwind and relax during their nail treatments.

Weaknesses of AJ Nails Place:

1. Inconsistent service: One customer expressed disappointment when they arrived for their appointment and no one was there to receive them. This indicates a potential issue with scheduling and reliability.

2. Lack of responsiveness to customer complaints: A customer complained about receiving poor service and experiencing pain during their visit. When they reached out to address the issue, they felt that the salon did not take their concerns seriously. This lack of responsiveness can lead to negative customer experiences and a loss of trust.

3. Need for appointment confirmation: Some customers mentioned the importance of calling ahead and making appointments rather than relying on walk-ins. This suggests that AJ Nails Place may have limited availability for walk-in customers, which could be a disadvantage for those who prefer spontaneity or have busy schedules.

4. Limited availability on weekends: A customer mentioned not being able to secure an appointment on a Saturday, as the salon did not have any availability. This could be problematic for individuals who may have more free time during weekends and prefer to schedule their nail services during that time.

5. Potential quality control issues: One customer mentioned issues with the quality of their nail polish application. This suggests that there may be inconsistencies in the skills or attention to detail among the staff members at AJ Nails Place.

In conclusion, AJ Nails Place has several strengths, including a top-notch staff, competitive pricing, cleanliness, excellent customer service, and the ability to accommodate elderly customers. However, there are some weaknesses to consider, such as inconsistent service, lack of responsiveness to customer complaints, limited availability for walk-ins, and potential quality control issues. These weaknesses should be addressed to ensure a consistent and satisfactory experience for all customers.

Best TL Reviews

Perfect place for a mani-pedi. Recommend an appointment as they are very popular. Very competitive pricing, and the staff is top-notch.

My toes are in so much pain from where she kept cutting and digging at my toes. They are horribly polished and when I called back she told me to send a picture of what was wrong to their main line number which I figured wouldn’t work. When I called back the man suggested I go to the doctor not offering a refund or anything. I tried to do the right thing but they don’t seem to care and the fact that she cut my toenails till they bled was crazy! Would not go here especially if you are diabetic!

Update 11/23 right big toe is ingrown and oozing on the side and painful!

I had a 4 PM appointment on Sunday, July 25th and no one was there to receive me. Backstory, I arrived the day before upon them opening and met a man who said that they didn’t have any appointments available on Saturday which was fine. But he offered me an appointment at 11 o’clock on Sunday the following day and I was unavailable. His next appointment he stated was at 4 PM on Sunday and I confirmed with excitement. Well here I sit at 4:04 PM and there’s no one here. I have been sitting here since 3:39 PM.And yes there was a no lit up open sign on the door but I felt like maybe he’ll be here at 4 o’clock or so will be here for o’clock to receive me. At 3:58 PM I called the number that’s listed on the doors and no answer. Poor customer service! I will not be returning.

A relaxed environment that is a hidden gem! Eddie is the best nail tech out there!! Call first for an appointment no walk in's!

So satisfied with my visit to this place. My number one requirement is sterility, naturally. After having a HORRIBLE experience at another place I decided to come here and they did not disappoint! I was highly satisfied with the cleanliness and the quality. The guy who did my nails made sure he wasn’t hurting me when clipping my cuticles and kept asking if I was satisfied with the color. Great customer service and overall experience. I will be a regular from now on!

This was my first time going... it was nice and peaceful it was a husband and wife... very friendly, funny, clean and professional. My nails look amazing!!! I liked that they had good conversation and enjoyed talking! I will make this my permanent place for my nail care.

Took my 85 year old mother in law to AJ Nails for her 1st ever pedicure. She has dementia and is in late stages of osteoporosis so she cant cut her toenails, and she won't let me do it for her. The service was above anything you can imagine! The gentleman was especially helpful and so sweet! Mom's feet have never looked so good! She said it felt like she had new feet!! You really need to check this place out.....you won't regret it!!! And the prices are so cheap!!!! 5 stars all the way!!!!!!!

I had such a wonderful experience from checking in & leaving the business. The front desk receptionist was kind and took all Covid precautions. Yen did such an amazing job on my pedicure so gentle & attentive. I will be coming back again!