Impress Nails

+1 763-315-0031

6597 Laketowne Pl, Albertville, MN 55301 United States of America

Open Today: -

Quick Facts About Impress Nails

Impress Nails has received both positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the salon, it is important to analyze these comments.

One customer had a negative experience when their 13-year-old daughter's finger was injured during a nail service. They reported that the nail technician was aggressive and that there was a lack of professionalism from the staff. The customer also expressed concerns about the cleanliness of the tools and the potential for infection. This comment reveals a weakness in Impress Nails' service, as it shows that they may not prioritize the safety and well-being of their customers. This incident could also lead to a potential lawsuit, which would impact the reputation and financial stability of the salon.

On the other hand, another customer had a positive experience at Impress Nails. They were able to get an appointment without prior scheduling and were satisfied with the service they received. The customer praised their nail technician, Sara, for delivering exactly what they wanted and for being pleasant. This comment shows a strength of Impress Nails, as it demonstrates that they are able to accommodate last-minute appointments and provide a satisfactory manicure experience.

Another positive comment emphasized the consistency and quality of the service at Impress Nails. The customer mentioned that they have been coming to the salon for three years and are always happy with the results. They praised the staff for their creativity and skill in achieving the desired nail shape. This comment highlights the expertise and talent of the nail technicians at Impress Nails, which is a strength of the salon.

However, there was also a negative comment regarding the durability of the dip nails at Impress Nails. The customer claimed that their nails started chipping after only one day and that the nail technician did not take responsibility for the issue. This feedback reveals a weakness in the salon's quality control and customer service. If multiple customers are experiencing issues with the durability of their nails, it suggests a flaw in the application process or the quality of the products used.

One customer expressed their appreciation for the staff at Impress Nails, specifically mentioning Sophie as their preferred aesthetician. This positive comment highlights the importance of building relationships and providing personalized service to customers. It shows that the salon has dedicated staff members who are able to meet the needs and preferences of their clients, which is a strength.

Another positive comment praised Impress Nails for their cleanliness practices. The customer, who is a licensed professional in the industry, mentioned their skepticism regarding salon sanitation but was impressed by the measures taken at Impress Nails. This shows that the salon takes hygiene seriously and prioritizes the safety and well-being of their customers. This is a significant strength given the current global health crisis and the increased emphasis on cleanliness in public spaces.

In conclusion, Impress Nails has both strengths and weaknesses based on the customer comments provided. The salon's weaknesses include potential safety concerns, lack of durable nail services, and issues with customer service. On the other hand, their strengths include the ability to accommodate last-minute appointments, skillful and creative nail technicians, personalized service, and a commitment to cleanliness. It is important for potential customers to consider these factors when determining whether or not to visit Impress Nails.

Best TL Reviews

My 2 stepdaughters just came home from getting their nails done (Age 13 and 8) and I'm appalled at how much they charged when they dared to butcher my 13 year old's finger! She said her nail tech was very aggressive with her nails. She is bleeding, says it burns and is in pain. She also said that after her finger was cut her nail tech and others working there looked at eachother, laughed and starting talking to eachother in their language. She felt they were making fun of her and what happened to her finger. Mind you, this isn't my stepdaughters first rodeo at having their nails professionally done. We just made a horrible decision to give this place a try. Now I have to keep an eye on her finger for a few days to ensure she doesn't get an infection. I have put antiseptic on it, but you never know with such an unprofessional place if they even clean their tools. If I could give a negative rating I would. Do not trust these people with your fingers let alone your children's fingers. They better pray she doesn't get an infection because next will be a lawsuit and that is a promise. Will add pics once I get her thumb to stop bleeding.

Exactly what I wanted! Went in without an appointment, last minute because I wanted my nails done for our engagement photos the next day. They fit me right in and Sara did an amazing job! They were great at recommending a type of manicure (for someone like me who hardly ever does this) and delivered exactly what I was wanting and looking for. Sara was also so nice! 10/10 recommend!

I come here all the time get my nails done and they always seem to out do themselves. If you have an idea/picture of what you want then they always get it done like the picture or even better. My nails always get compliments and I’m always satisfied when I leave. I love it here !! ♥️

This was the worst dipped nails I have ever received! I was back the next night to show the lady 2 nails had chipped. She told me I was picking at them! I was not. I told her I did not have time to stay then, but wanted to show them what was happening. I was to go back 2 days later. The next day more starting chipping. I tip a full 20%. I didn't bother going back. 2nd time trying this place. I will not go back again.

Love all the gals at Impress Nails! Sophie is my personal aesthetician there but they are all great!

I’ve been coming here for 3 years now, and I never go anywhere else! The crew here is kind, and experienced. They always get our shape (for acrylic) PERFECT, and they are so creative. Bee is wonderful and I am always so so happy with my nails afterwards. As I’m getting my nails done I look around and see everyone else’s nails and I am just so impressed by the techs here. Best place in town. Thanks guys !

I love this salon! All of the staff are so genuinely kind and I always walk out feeling more beautiful than when I came in. DeDe offers the BEST pedicure ND wonderful leg massage.

A friend recommended Impress for their cleanliness practices & great work. I tried them for my first time today & was very impressed. As a licensed professional in the Cosmetology industry, I am usually very skeptical of poor sanitation practices as I have seen & heard horror stories; i usually just do my own gel polish at home actually. However, I decided to go for a pedi today & was very impressed. They got me right in & Yvonne was excellent! I would highly recommend them!

(see photos for protective disposable wraps around their soaking tubs - awesome reassurance!)