Divas Dominican Hair Salon

+1 915-307-3831

4020 Monroe Ave Suite C, El Paso, TX 79930 United States of America

Open Today: -

Quick Facts About Divas Dominican Hair Salon

Divas Dominican Hair Salon has both strengths and weaknesses based on the comments provided.

One of the strengths mentioned is the quality of the end result. Several comments mention that the final hair styling looks great, indicating that the salon has skilled stylists who can deliver satisfactory results. Additionally, one comment specifically mentions the quick and efficient service provided, indicating that the salon is capable of accommodating clients in a timely manner.

Another strength mentioned is the affordable prices. The commenter states that they were able to get their hair colored, treated, and cut for a reasonable price of $150. This suggests that Divas Dominican Hair Salon offers competitive pricing compared to other salons in the area.

On the other hand, the salon has several weaknesses that are mentioned in the comments. One common complaint is the attitude of the staff. Multiple comments mention that the staff members have an attitude problem and are not welcoming. This creates a negative environment for the customers and can make them feel uncomfortable during their visit.

The aggression and roughness while handling customers' hair is another weakness mentioned. Customers mention that the stylists seem to be in a rush and treat their hair aggressively, leading to discomfort and even pain. This indicates a lack of attention to customer comfort and satisfaction.

Inconsistency in pricing is also mentioned as a weakness. One commenter states that the prices always change, even though they request the same service. This lack of transparency and consistency in pricing can create confusion and frustration for customers.

Another weakness is the lack of friendliness towards non-Spanish-speaking customers. Several comments mention that the staff members are not very friendly unless the customer speaks Spanish. This can make non-Spanish-speaking customers feel excluded or discriminated against.

A specific incident of rough and unsatisfactory treatment towards a child is mentioned in one comment. The commenter states that their daughter's hair was pulled so hard that she almost cried. This indicates a lack of care and gentleness towards young customers, which can be concerning for parents.

Lastly, one comment mentions an instance of disrespectful comments made by a stylist. The commenter states that the stylist made negative remarks about their hair in front of other customers, leading to embarrassment and a negative experience. This kind of behavior is unprofessional and can significantly impact a customer's self-esteem and overall experience.

In conclusion, Divas Dominican Hair Salon has strengths in terms of the quality of the end result and affordable pricing. However, there are several weaknesses, including poor staff attitudes, rough treatment of hair, inconsistent pricing, a language barrier for non-Spanish-speaking customers, and instances of disrespectful comments. These weaknesses should be addressed by the salon in order to improve the overall customer experience.

Best TL Reviews

I’ve gone 3 times Every time I go they always have a attitude problem the energy of the environment is not welcoming. very aggressive with my Hair as if they’re in a rush and prices always change even though I get the same silk press. Third time was the cherry on top for me personally not going back or recommend. Ending product looks great but walk away with my scalp throbbing, hurting and when it comes to Wash days my hair is very damaged so I only keep the press in max three days.

I walked in for a color consult, and she took the time to hear me and I was able to get my hair colored, treated and cut for 150.00. And that was cheaper than alot of other places pre holiday timing too. Will be back for root touch ups when needed.

The lady today did a great job on my twins' blow out. She was quick and knew what she was doing! Love the result! The young man did a great job too! We'll be back ;)

Took my 5 year old mixed daughter here. First time they did a good job and price wasnt bad for a wash and trim, $35.

Today, my husband took her. They did a wash, trim, blow dry and 2 french braids $85!!!

Not sure why a 5 year old is being charged $85. Definately not going back for those prices. All the ladies in there are not very friendly until you speak spanish. other than that, i recommend asking what their prices are BEFORE getting serviced.

took my daughter they seemed they were in a bad mood and they were taking out on my daughter. her hair was pulled so hard she almost cried.Never again will we go there again.

The ladies???????????? did an Amazing Job! on my ???????? 14 year old daughter's hair, from shampooing, deep conditioning, and cutting her spit ends too flat ironing, I can't wait for my hair appointment next week! ????????

Place is good, nothing wrong with the location itself. The only problem is that when I was getting my hair combed out (I'm black, my natural hair gets tangled and easily gets knots) the worker kept making comments like "what are you doing with your hair??" AS IF I did this on purpose... as she kept pulling out the knots and all, IN FRONT of another customer making those comments... Alot of hair on the comb, not really gentle with it.... I was really embarrassed and didn't know what to say, I really wished she didn't say that :/ based on the other reviews, it seems like I wasn't the only one with this issue.. I wasn't feeling good after that, I kinda wanted to walk out and just tell her don't bother with it if it was such a struggle (literally heard her grunting as if this was too much to handle), but I just sat it out until my hair was dried for another girl to straighten it. Wasn't happy about the attitude of the first girl. Idk, it just made me feel ashamed of my hair even more... and it's odd how this place promises to make you feel your best. And I didn't feel that at all..

Excellent service! Went in as a walk-in and was able to get my daughters very curly hair cut within minutes. They did a great job!